Is Mcd app down?

fire

High Supremacy Member
Joined
Jul 1, 2000
Messages
33,797
Reaction score
8,847
Think so.. same thing happen to me just now 😠 lose points
 

hardindex

Banned
Joined
Dec 20, 2010
Messages
17,970
Reaction score
11,126
last time i get free $2 off deal, also like that.... open else where is ok, when ordering get error
 

kan-kon

Supremacy Member
Joined
Dec 18, 2014
Messages
6,680
Reaction score
2,692
ya error, dis morning wan moi usual hashbrown usin reward points, error, close app, reorder, error.. until on my app said i purchased 4 hashbrown usin app... 🤦‍♂️ 🤦‍♂️ 🤦‍♂️

then test redeem at self service machine, can..

but moi no haipy, so send complaint to the CS, just now moi points refunded..
 

soulblader_89

Arch-Supremacy Member
Joined
May 17, 2016
Messages
19,073
Reaction score
7,634
ya error, dis morning wan moi usual hashbrown usin reward points, error, close app, reorder, error.. until on my app said i purchased 4 hashbrown usin app... 🤦‍♂️ 🤦‍♂️ 🤦‍♂️

then test redeem at self service machine, can..

but moi no haipy, so send complaint to the CS, just now moi points refunded..
how long did it take it be refund?
how to ask for refund
 

kan-kon

Supremacy Member
Joined
Dec 18, 2014
Messages
6,680
Reaction score
2,692
how long did it take it be refund?
how to ask for refund
on the app (moi usin iphone) go to bottom right (more)

select - contact us

prepare some screenshot beforehand (they req points history on the app)

just filled up..

for me they contacted me thru moi email, moi sent complaint morning (8.00 am), replied 14:00,

i did not include the points history in my complaint, so replied with the screeshot, in ard 15min mcd replied back and refunded moi reward points
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top