Is this considered bad? BLB problem.

[happydude]

I recently purchased this Dell monitor at comex, realize that the lower left part is pretty white when i watch movie/or game. Can RMA for this kinda thing?

used an iphone to capture that image.

[/IMG]

Contrast/brightness is set to 60/40. played around with different modes but to no avail.

 

[coyote]

Is this called back light bleeding? Looks kinda bad. My Toshiba TV developed a little of this after few years.

Call Dell to ask about it.

 

[shadow84]

U used black background to test? Try download deadpixelbuddy and set to black background. If still like that, den call up Dell to ask for 1-for-1 replacement. Tell them your BLB is very jialat, 1/3 of the screen affected.

 

[happydude]

downloaded deadpixelbuddy this time taken with the light on.

I think I'll call dell asap.
mmm

 

[shadow84]

Take with lights off, and if possible close curtains and door.

But, if with lights on and its that jialat le, den need to call DELL liao for replacement. Insist on replacement.

 

[happydude]

thanks, will call them tmrw. If new set got dead pixel / same case? how ah? they will entertain..?

 

[Ark Law]

thanks, will call them tmrw. If new set got dead pixel / same case? how ah? they will entertain..?

Just call again. They can't hold much against you since it's covered under their ultrasharp "premium" warranty

http://www.dell.com/learn/us/en/04/campaigns/dell-premium-panel-guarantee

 

[shadow84]

thanks, will call them tmrw. If new set got dead pixel / same case? how ah? they will entertain..?

Since the prog is in ur com, once u receive the new monitor, tell them that you wanna test. Close your curtains and try prevent as much light from entering your room. Easier to spot. Once you see all okay, then let the guy go back bah, but dun hold him for too long.

 

[happydude]

Great help. thanks guys.