Is this ok

[iwestie69]

So i sold an earphones covered with warranty until May 2020. After i sold them, the buyer said it has defect on the right side and asking for a refund but i refused.

1) Buyer should be responsible for own product
2) Buyer should covered all fees after already made the purchased

Should i ignore or give the buyer the refund that the buyer insisted

 

[shunsuu]

just because it has warranty, it doesn't mean you can wash your hands off the product. Basic courtesy is to not sell a spoilt or malfunctioning product. Even if there is a problem, the least u can do is help to RMA. If that guy can't wait for rma, just refund, u RMA and sell again lo

 

[iwestie69]

just because it has warranty, it doesn't mean you can wash your hands off the product. Basic courtesy is to not sell a spoilt or malfunctioning product. Even if there is a problem, the least u can do is help to RMA. If that guy can't wait for rma, just refund, u RMA and sell again lo

I didnt know that the product was malfunctioning and buyer should expect most of the time theres no refund policy on carousell unless the product was physically damaged before

 

[shunsuu]

i think you're missing the point. It's really not about any sort of 'refund policy'. I'm leaning more towards ethical trading. If you don't feel any remorse then you don't need to do anything since the product has warranty. However, since you asked the question here, I believe you do have a moral dilemma and it's best to take the higher ground.

 

[Cryophoenix]

TS plz refund and reflect on your actions.

If you are the buyer and this happen to you, you are ok?

 

[iwestie69]

TS plz refund and reflect on your actions.

If you are the buyer and this happen to you, you are ok?

How about you refund for me

 

[Cryophoenix]

How about you refund for me

iwestie69
Junior Member

Join Date: Dec 2018
Posts: 28

 

[iwestie69]

iwestie69
Junior Member

Join Date: Dec 2018
Posts: 28

Thats what i thought

 

[Sabrixx]

Since u already made up your mind abt not refunding when posting, then why u still asking for opinions here?

I didnt know that the product was malfunctioning and buyer should expect most of the time theres no refund policy on carousell unless the product was physically damaged before

 

[alamakazim]

Haha.... Actually. All depend on seller...

Most likely is hard to sell.. manage to dispose it... Now need to refund ....sibei sian

 

[chesterqw]

You ask here for what
Does this look like ethics subforum?

 

[iwestie69]

Since u already made up your mind abt not refunding when posting, then why u still asking for opinions here?

Just letting everyone know the situation

 

[Toader]

You should test the product first before selling, unless its a brand new not opened product thats a different case.

And buyer should do thorough check before handing over money.

 

[iwestie69]

Buyer technically agreed to responsible their product since purchased

 

[Amon86]

honest seller will let the buyer test first if everything okay then can get money then leave...is also a assurance for you to keep the money with a peace of mind.....

 

[iwestie69]

honest seller will let the buyer test first if everything okay then can get money then leave...is also a assurance for you to keep the money with a peace of mind.....

Seller wouldnt pay for the product if the item wasnt ok..

 

[John010]

Just refund the buyer, RMA the unit and try to sell again but this time indicate that you just RMA the unit so the next buyer can purchase with more assurance.

 

[Anything_Whatever]

So i sold an earphones covered with warranty until May 2020. After i sold them, the buyer said it has defect on the right side and asking for a refund but i refused.

1) Buyer should be responsible for own product
2) Buyer should covered all fees after already made the purchased

Should i ignore or give the buyer the refund that the buyer insisted

BTW what brand is this earphone?

Some of these audio products are not defective actually.... only that they perform badly in certain environment where there are electronic interference.

 

[iwestie69]

BTW what brand is this earphone?

Some of these audio products are not defective actually.... only that they perform badly in certain environment where there are electronic interference.

Airpods. It was sealed with warranty left 6 months