Is TPG throttling speed?

[arvinraj]

Hey guys, I've just managed to get myself TPG's XL bundle that comes with 2GB data free daily.
As usual, I've started making use of the 4G Internet immediately.

I was noticing that my Netflix and YouTube was taking longer than usual to load. And when it does, the quality defaults to the lower one. Loading websites are also super slow. This never happened with my star hub.
My phone supports the full 4G spectrum that star hub or tpg uses, so compatibility was not the problem. I have full bars for both telcos as well.

So naturally, I've started performing speed tests. Ookla says that download speed is hovering around 39Mbps on multiple trials while my upload speed is around 8Mbps with 24ps latency
Starhub was better with download maxed out 4g speed with 150Mbps/25Mbps with 12ps ping

Definitely a difference between the two, but TPG's 39Mbps should be a speed one could stream with a minimum of HD quality.
Not trusting the numbers from ookla, I tried speed test using Google's tool and also some other less known portals. I've even tested the speed to our dearest neighbor malaysia's network using Telekom Malaysia's Speedtest

I am getting consistent results with star hub at 148Mbps/24Mbps
The same is not true for TPG. Other than the well known Speedtest, TPG is scoring at less than 0.7/0.5 in all these speed test tools that is not well known in Singapore. Can anyone else help me confirm my data... Is tpg cheating on speeds with Speedtestnet by detecting what you are doing with your data and decide to throttle your internet so that you will hardly notice?

 

[galaxyuser]

Yes TPG does throttle speeds. What do you expect from a new entrant who hasn't officially launched in SG market but is giving free data at no cost borne by customer?

 

[xonix]

TPG speeds are perfectly fine on my phone. Of course, this is on my spare phone and I don't really abuse the daily 2gb limit to trigger network throttling.

 

[mistersoh]

Yup. Free de. No complains. Can use ok already.

Sent from a mobile phone using GAGT

 

[arvinraj]

TPG speeds are perfectly fine on my phone. Of course, this is on my spare phone and I don't really abuse the daily 2gb limit to trigger network throttling.

Hmm maybe its the location I'm in. I've barely used 500mb and I'm getting less than 1mbps.
I understand that it is free. I hope that this will not continue while I'm in the trial - trial is how tpg as a new telco can prove their worth, isn't it?

 

[Mecisteus]

Probably TPG will improve over the coming months.

You get what you are supposed to be paying for. But this one is FREE.

 

[waiken]

signal is bad inside buildings & no signal in tunnels(mrt/e-way)

so far no news on connectivity in tis mentioned locations

btw anyone sees any tpg antenna around? din saw any so far

 

[sadboy]

signal is bad inside buildings & no signal in tunnels(mrt/e-way)

so far no news on connectivity in tis mentioned locations

btw anyone sees any tpg antenna around? din saw any so far

It everywhere if you spend some time to find them.

roof of shopping malls

Roof of HDB

Inside building with Huawei

But without VoLTE and ESim support iphone user cant use TPG. And they don't allow MIFI usage. Don't see any use for TPG.

Calls are still important because not everything can be call via whatapps call. Like banks and 999/995.