Is ZUJI safe?

[harky]

y need so many hand where they can deal with it :/

depends on your hotel policy ...
some r fc some r not
my hotel is fc free lol ...
so is ok lol ...

Zuji did pick up call. however they would take abt one mth to solve ur issue lol... my hotel reservation was stuck there for a mth ... coz zuji used another middle man . they cant make decision .. they would need to wait for the middleman to reply them lol ... so there r 2 middle person between us and the hotel lol ... So whatever u ask, they would say WAIT WAIT WAIT !!!

 

[Sauron]

so far never came across that issue yet ...
my understanding is that they dont charges additional amt if u make changes before the dateline ...

however, if u decide to cancel the hotel booking, and get a refund,
their refund would take soooo long to receive. abt 1 mth or so ...
unlike expedia, if you cancel your hotel booking, you will get refund within few days ...

Agreed with what you said and that is also my understanding when I made the booking.

Maybe things have changed ...

http://www.zuji.com.sg/travel-toolbox/change-my-booking/

 

[Squaredot]

Safe but they cock up my cousins hotel booking before.

Sent from using GAGT

same for me last year for hotel booking in Macau.
price was good with Frank card promo but did not hv good experience with them. I prefer agoda.

 

[dede1217]

Agreed with what you said and that is also my understanding when I made the booking.

Maybe things have changed ...

http://www.zuji.com.sg/travel-toolbox/change-my-booking/

Eh think thats the only link to get into, to make changes to ur booking
their booking unlike expedia or other ota, whereby there would have a link for you to make changes ... so zuji in another way is abit mafan
if can avoid would not book from them ...

AND !!! their website CANNOT right click and open the hotel page into another window or tab !!!
that makes ppl like us very paranoid when we wanna open many tabs ...

 

[goh6570]

its safe...bought tickets there couple of times

 

[LimSS123]

It is safe but make sure you receive confirmation, whether E-ticket or hotel voucher. I have used many times, so far, reliable.

 

[XiaoZen]

my experience is expedia seems to be always cheaper..

 

[snip82]

tried agoda, booking.com (for holiday booking pretty cheap and they don't charge anything first), expedia,
but if really want cheap option.. need to go surf alot include the hotel website which they do give discount on low period and better discount then the online agency..

Tips, when book thru these online agency do make attempt to check with the hotel to confirm your booking and request and print-out the communication btween parties for your trips..