I think the mall needs the bus more than their no-waiting area.
They should carve out a rectangle at the circle for bus drop-off only.
J34 ridership is definitely not profitable for the bus operator. Prolly co-paid by sutera management.
The driver just lazy. Both buses came tgt empty and both tried to drive off without stopping at all.
I needed to stand infront and block the bus to flag the 2nd bus down.
The ppl were seated at the public bench by jordan cafe.
I am new to JB, only started exploring it during the last 2 months.
Over this two months I found that the bus drivers were very very helpful ,
many a time I see passengers while the bus is moving they approach them to ask about direction and which bus stop should they drop off or when boarding they ask whether the bus would stop there.
For me I prefer to research all this beforehand or ask the counter at JB central terminal so as not to hold back or inconvenience other passengers.
You are right, most likely the Sutera management maybe have arrangement with the operator just like the new bus to Toppen/Ikea.
Anyway everyone has their own opinion just hope that this new routes continued to operate this same way which i find it more convenient than the T series of buses.