laptop keep freezing.

[ducky_88]

Hi people, need help on why my laptop keep freezing whenever they load into windows. Hear from the laptop traders that my laptop is havong hardware problem. How can I know which is having problem?

Model: asus n43jq
Os: window 7 ultimate 64bit.

Thanks much.

 

[yusoffb01]

could be hdd problem. dl hdtune and look under health tab

 

[ducky_88]

could be hdd problem. dl hdtune and look under health tab

Ok.vwill try n post result tomorrow.

 

[ducky_88]

could be hdd problem. dl hdtune and look under health tab

These is what i got.

 

[Dragoneral]

got clean fan? (just a suggestion)

 

[ducky_88]

got clean fan? (just a suggestion)

Which fan you talking? I got an external fan blowinf against it.

 

[Dragoneral]

internal fan/heatsink. It's a lot more important than external.

 

[Tofayel]

Definitely lot more important than external.

 

[Tofayel]

At first you should try to overcome that problem throw formatting your laptop, if it is overcome then fine. Otherwise you should go to service center.

 

[ducky_88]

Sent my laptop for check up at some repair shop. The technician said hardware no problem, & is OS problem. But I have tried using two OS (Window 7 64 bit, & window 7 Enterprise 64bit). Both still hang either in desktop or during the login account screen.

P.S: One thing I notice, My laptop can be use in my house with a portable fan blowing straight to my laptop, everything runs smoothly. But if I were to bring my laptop out, the problem come back.

 

[melovelinux]

Sent my laptop for check up at some repair shop. The technician said hardware no problem, & is OS problem. But I have tried using two OS (Window 7 64 bit, & window 7 Enterprise 64bit). Both still hang either in desktop or during the login account screen.

P.S: One thing I notice, My laptop can be use in my house with a portable fan blowing straight to my laptop, everything runs smoothly. But if I were to bring my laptop out, the problem come back.

ask them re-apply cooling agent and clean the fans

 

[ducky_88]

ask them re-apply cooling agent and clean the fans

I have collected back my laptop. Can I DIY myself, any risk? cooling agent is the CPU fan?

 

[Louisloo]

Your report shows that the temperature is overheating. Overheating is a common problem for laptop. Youll need open up the laptop and do some dust cleaning, especially on the air vents and heatsink. Also make sure the fan is spinning at normal speed and not reduced speed.