LATEST RMA instructions for Various HDD Brands

[tazzycorner]

When going changi to return HDD, do you just bring the HDD. Or do you actually need to put inside the ESD or whatever bag?

I'm going to return it tomorrow. Thanks.

by right should put into ESD ...

by left, dun need ...

 

[BlackCube]

by right should put into ESD ...

by left, dun need ...

Alright, thanks.

Gonna do the by left method. Lazy to dig out the bag. Thanks anyway.

 

[pakthedude]

yup, its a Refurbished set. I didnt notice till now tat there's a small sticker "Refurbished to Hitachi global storage technologies specifications"

However, this refurb set cant work!

Using Sata to USB cable, it is detected as removable drive. But when go My Computer, there is nothing! Tried using my external drive enclosure also cant work.. guess i gotta re-RMA..

my impression of Hitachi gone down e drain

Follow these steps on this link below. Need to initialize your harddisk, set partition, file system and format before use

http://www.microsoft.com/resources/...oddocs/en-us/dm_initialize_disk.mspx?mfr=true

 

[ghimhan]

Follow these steps on this link below. Need to initialize your harddisk, set partition, file system and format before use

http://www.microsoft.com/resources/...oddocs/en-us/dm_initialize_disk.mspx?mfr=true

Thanks for your help

 

[Ca5per]

erm... does rma help me to backup the data? =/

 

[lckbrend]

western digital best hard disk just my 2cents

1)I had a western digital 40gb hard disk for my 1st computer.
2)Then when not enough space i go buy a bigger 200GB Seagate harddisk
3) I also got a laptop using Toshiba hard disk.
4) But after all the brands tried out, nothing beat a western digital hard disk with reliablity,durablity,service,etc.

I got a western hard disk 40gb hard disk that spoil after 2.5 years but warranty is 3 years. Go Sim Lim Square the service centre and they ask me write yr contact,etc and they will check the hard disk, after a few days they call and say the 40GB hard disk is beyond repair and they are going to gave me a new 40gb hard disk but that time i already buy a new 200 GB seagate hard disk.So i buy a external hard disk casing.

western digital best hard disk just my 2cents

 

[tree]

Seagate RMA Collection Points

I found from another site the below info if it's useful for anyone since i can't find in the first post..

http://forums.vr-zone.com/singapore-marketplace-garage-sales/378263-wts-seagate-1-5tb-internal-sata-harddisk-brand-new.html

Seagate New RMA Collection points ( Only Limited To 5 units or less)
a)SEAGATE TECHNOLOGY INTERNATIONAL,
C/O Trends Mobile Pte Ltd.
Funan Digitalife IT Mall, 109 North Bridge Road,
#05-K2, Singapore 179097
Operating Hours
Mon - Sat 11:30 am to 7:00 pm;
Sun 11:30 am - 6pm

b) SEAGATE TECHNOLOGY INTERNATIONAL,
C/O The Postal Connect.
China Square Central, 18 Cross Street,
#02-25/26/27, Singapore 048423
Operating Hours
Mon- Fri 10am - 6pm.
Closed on Sat, Sun & Public holidays

 

[ngqch1]

I found from another site the below info if it's useful for anyone since i can't find in the first post..

http://forums.vr-zone.com/singapore-marketplace-garage-sales/378263-wts-seagate-1-5tb-internal-sata-harddisk-brand-new.html

Seagate New RMA Collection points ( Only Limited To 5 units or less)
a)SEAGATE TECHNOLOGY INTERNATIONAL,
C/O Trends Mobile Pte Ltd.
Funan Digitalife IT Mall, 109 North Bridge Road,
#05-K2, Singapore 179097
Operating Hours
Mon - Sat 11:30 am to 7:00 pm;
Sun 11:30 am - 6pm

b) SEAGATE TECHNOLOGY INTERNATIONAL,
C/O The Postal Connect.
China Square Central, 18 Cross Street,
#02-25/26/27, Singapore 048423
Operating Hours
Mon- Fri 10am - 6pm.
Closed on Sat, Sun & Public holidays

I think China Square Central 1 is the easiest to get there so far for those got direct bus or driving. Enter building escalator up 1 level behind u = the shop to in-pro the RMA.

 

[ahJie89]

Hi, where can I rma my wd hdd? Is it the one at chai Chee or macpherson?

 

[Mr_Bean]

go WD website and create a RMA form and print it, it will direct u to chai chee and pass them the hdd.

they will mail the new hdd to your address directly. I got mine back less than a week.

If still unsure PM me.

 

[logicet]

What do you print for the RMA? I received an email after I created the form and can only print the pre mailer label.

Do I print the email that I get?

 

[blackiemew]

Just found out somethings about Western Digital warranty

Opening Hours: Monday - Friday, 9am - 6pm
Telephone: 1800 6086 008

 

[xOxMxGx]

I found from another site the below info if it's useful for anyone since i can't find in the first post..

http://forums.vr-zone.com/singapore-marketplace-garage-sales/378263-wts-seagate-1-5tb-internal-sata-harddisk-brand-new.html

Seagate New RMA Collection points ( Only Limited To 5 units or less)
a)SEAGATE TECHNOLOGY INTERNATIONAL,
C/O Trends Mobile Pte Ltd.
Funan Digitalife IT Mall, 109 North Bridge Road,
#05-K2, Singapore 179097
Operating Hours
Mon - Sat 11:30 am to 7:00 pm;
Sun 11:30 am - 6pm

b) SEAGATE TECHNOLOGY INTERNATIONAL,
C/O The Postal Connect.
China Square Central, 18 Cross Street,
#02-25/26/27, Singapore 048423
Operating Hours
Mon- Fri 10am - 6pm.
Closed on Sat, Sun & Public holidays

sorry bros, if the site wrote:

In Warranty
Please return directly to Seagate

means i can rma thru trends?

 

[zensushi]

Any warranty for new HDD after RMA process?

Not sure if it has been asked (& answered)...just browsed through the most recent two pages...

Will the replaced HDD (from the RMA) have a fresh warranty cycle?
i.e. will it also be under warranty & new 3- or 5-year warranty starting from date of delivery/collection?

I think my WD Elements 500GB portable HDD is dead.

 

[tazzycorner]

sorry bros, if the site wrote:

In Warranty
Please return directly to Seagate

means i can rma thru trends?

Yes you can.
Pls submit a RMA request online first

 

[castle]

Hi guys,
for WD hdd with 5 yrs 1-1 exchange warranty, do i get the replacement on the spot if i go personally to the chai chee service ctr? or i still have to wait for them to post to me?

 

[wiShfulStone]

Not sure if it has been asked (& answered)...just browsed through the most recent two pages...

Will the replaced HDD (from the RMA) have a fresh warranty cycle?
i.e. will it also be under warranty & new 3- or 5-year warranty starting from date of delivery/collection?

I think my WD Elements 500GB portable HDD is dead.

I don't think so, should be continue from date of purchase.My wd 500gb portable also dying..

 

[leongws]

Hi guys,
for WD hdd with 5 yrs 1-1 exchange warranty, do i get the replacement on the spot if i go personally to the chai chee service ctr? or i still have to wait for them to post to me?

Not on the spot. Will have to wait for them to courier back to u.

 

[onionaut]

Thumbs up for Flextronics RMA service!

RMA-ed my Western D 500GB yesterday and got back a drive from courier today!

The delivery guy even sent it to my office!

 

[Peterbigeyes]

Fwaa.. awesome thread! Don't need to click here and there to find