Lazada game

Joelleyuan

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Checking /w custom authority is abit errr... (unless there's agreement between online platforms & authority /w addressing channel).. or may be CS can refer matter back to seller to direct clarify /w custom?

So action course starting pt is still buyers go to CS 1st?
I think i won't call to check, just wait n see what happens. If somehow went missing or not delivered or whatever I'll just wait for Lazada to refund lor.
 

mrcullen

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I think i won't call to check, just wait n see what happens. If somehow went missing or not delivered or whatever I'll just wait for Lazada to refund lor.
can be parcel missing and they trying to locate. once it passed their internal deadline, they might cancel and refund.
my case happen very long ago when i ask CS why my products have not arrived. weirdly the order got cancelled and refunded. i hope it’s not ur case.
 

hostet

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Anybody ever got your Lazada items stucked at "arrived in SG and is currently undergoing customs clearance" for more than 10 days?
I got other items that reached much later, all within 1-2 days clear custom and delivered liao,
only this storage rack stucked since 20th March until now.
How ah like that?
It is better to check with the CS. Custom clearance shouldn't take so long. It is either missing or damaged
 
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