LG G4

balzebub

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My LG G4 seems to be stuck on boot screen displaying LG Life is Good..keeps looping, tried battery pull and then power on again but same thing. Tried to do a factory reset via the button push combo while powering up- was given the choice to perform a factory reset but after clicking "YES" it went into the boot screen loop again.

My G4 is running stock firmware updated to the latest version on M1. This happened suddenly while i was whatsapping..phone just froze then re-booted...

Anyone have similar experience? Guess the mother board is fried or something?
 

grantlee97

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hi people.. i had just bought the LG G4 dual Sim and i am facing this ghost touch issue. while browsing app like Facebook or internet explorer. it will automatic click on the link or photo etc.. i went to LG service center they only offer to do a factory restore which doesn't help. any bro here have solution to this?

Try diagnosing if it's really ghost touch issue first. Open up QuickMemo and leave it there -- see if the phone draw dots or lines by itself. If it does then it's really ghost touch issue. Two ways it can go from here. One way is it may get worse and ultimately cease, but result in a touchscreen deadspot (as with my old LG phone). Second way is you can go to LG service center. Show them the QuickMemo thing, tell them its likely that the phone came with a spoilt digitizer, get them to replace the screen.

Im using dual SIM as well, no problem like yours.
 

zackzz

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Try diagnosing if it's really ghost touch issue first. Open up QuickMemo and leave it there -- see if the phone draw dots or lines by itself. If it does then it's really ghost touch issue. Two ways it can go from here. One way is it may get worse and ultimately cease, but result in a touchscreen deadspot (as with my old LG phone). Second way is you can go to LG service center. Show them the QuickMemo thing, tell them its likely that the phone came with a spoilt digitizer, get them to replace the screen.

Im using dual SIM as well, no problem like yours.

i went down to the service center before the tech said he had nv heard of such problem before =-=''.. he then check everything and say its fine so they offer a factory restore using their PC there and ask me to monitor.. after i went home i actually use my old g3 to capture video of ghost touch... but have no time to go down again..
 

TitanSmall

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My LG G4 seems to be stuck on boot screen displaying LG Life is Good..keeps looping, tried battery pull and then power on again but same thing. Tried to do a factory reset via the button push combo while powering up- was given the choice to perform a factory reset but after clicking "YES" it went into the boot screen loop again.

My G4 is running stock firmware updated to the latest version on M1. This happened suddenly while i was whatsapping..phone just froze then re-booted...

Anyone have similar experience? Guess the mother board is fried or something?

most likely mobo gone case... quite a common issue i guess...
 

mds8080

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most likely mobo gone case... quite a common issue i guess...

Yes sounds like motherboard spoilt. I recently had to replace mine on my G4 when it suddenly shut down and would not turn on anymore. The good thing is they only took 3 days to fix it. Quite efficient service. Oh and just something to note, the service centre requires original warranty and receipt.
 

walkofwinners

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hi people.. i had just bought the LG G4 dual Sim and i am facing this ghost touch issue. while browsing app like Facebook or internet explorer. it will automatic click on the link or photo etc.. i went to LG service center they only offer to do a factory restore which doesn't help. any bro here have solution to this?

try and flash a new version over it, the earlier versions of v10a had some issues with touch.
 

batboyz

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I bought G4 from singtel.
Anyone know how to uninstall Dash and mWallet?

Singtel apps? You shouldn't have restarted your phone when you turned it on for the first time. That restart installed the bloatwares.
 

balzebub

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most likely mobo gone case... quite a common issue i guess...

Hmm you are most likely correct, was nearby, so dropped it off at the LG service centre. GUy at counter commented likely a hardware issue. Looks like phone will be away for at least 3-5 working days..
 

lumjil

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Hmm you are most likely correct, was nearby, so dropped it off at the LG service centre. GUy at counter commented likely a hardware issue. Looks like phone will be away for at least 3-5 working days..

Me too having the exact same problem during whatsapp this morning...
btw wer is the service center ha?
 

TitanSmall

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