LG G4

chiaRH

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Hi guys :)

Anyone have any idea how to fix or outright disable the OIS in the G4's phone?

I don't know if any of you have actually used it to shoot video enough to notice but it makes the video very wobbly and got this 'jello' effect. Heard it's due to overcompensation in the z-axis OIS. I'd rather have it off tbh.

Is LG even working on a fix for this? Heck, do they even know about this? Just like the motherboard issue...

I hate great products that are tarnished with horrendous QC/aftersales support... Maybe it's just our local ones are trash :p

i dont think they will consider the OIS thing to be a defect

From my own photographing experience I also felt that the noise reduction is too aggressive at lower ISO

Hopefully the G5 will improve on this because honestly for all the little faults, I think the G4's camera is as good as it may get in android photography at the moment. Others like the Z5 or Galaxy S6 arent as good in low light. (although the G4 is only good in low light if you shoot manual. Anything in auto at low light is horrible from what i tried)

In the end, the G4 is my 3rd smartphone after the Z1 Compact and Galaxy S3 and it's the first smartphone that made me take photography a bit more seriously.
KiNTpW2.jpg

nIVjMN6.jpg
 
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waterballoon

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wah I was right. will hit 50 for motherboard failure.

why LG embarrassing themselves so badly ah? G3 period got scandal with the cracks along the mic/earphone jack area, then G4 got motherboard failure.

XDA devs suspect it's the SoC? Moto X Style/LG V10/Xiaomi Mi4C/Nexus 5X all using 808 leh.
 

xDragon

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I have absolutely no complaints about how good the camera is, especially towards photography and the manual mode.

What I'm trying to discuss here is about videos taken with the G4. If you actually took a decent amount of videos and tried to edit them, you'll realize how absolutely bad the OIS implementation is on the G4 for videos.

Even though the OIS is a hardware implementation, don't you think LG could release a firmware update that could make the OIS a little milder? Or maybe even choose levels of OIS that you want?

It's kinda scary to me tbh, because if the V10 has the exact same camera and OIS properties as the G4, and everyone's touting it to be THE go-to phone for mobile videography, I'm certain many, many people will be devastated when they find out their new phone, loaded with a phenomenal manual mode for videos, can't take half decent non wobbly videos due to the OIS.

If anyone has found an answer, could you please update here? Thanks a lot :)

i dont think they will consider the OIS thing to be a defect

From my own photographing experience I also felt that the noise reduction is too aggressive at lower ISO

Hopefully the G5 will improve on this because honestly for all the little faults, I think the G4's camera is as good as it may get in android photography at the moment. Others like the Z5 or Galaxy S6 arent as good in low light.

In the end, the G4 is my 3rd smartphone after the Z1 Compact and Galaxy S3 and it's the first smartphone that made me take photography a bit more seriously.
KiNTpW2.jpg

nIVjMN6.jpg
 

slo_mo

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I have absolutely no complaints about how good the camera is, especially towards photography and the manual mode.

What I'm trying to discuss here is about videos taken with the G4. If you actually took a decent amount of videos and tried to edit them, you'll realize how absolutely bad the OIS implementation is on the G4 for videos.

Even though the OIS is a hardware implementation, don't you think LG could release a firmware update that could make the OIS a little milder? Or maybe even choose levels of OIS that you want?

It's kinda scary to me tbh, because if the V10 has the exact same camera and OIS properties as the G4, and everyone's touting it to be THE go-to phone for mobile videography, I'm certain many, many people will be devastated when they find out their new phone, loaded with a phenomenal manual mode for videos, can't take half decent non wobbly videos due to the OIS.

If anyone has found an answer, could you please update here? Thanks a lot :)
There are several discussion about this on the xda forum. Your best bet currently is 3rd party app. Try Cinema 4K, it has an option to disable stabilization and they say it works for the G4.

Sent from LG H815 with auto bootloop features using GAGT
 

gsnba84

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I have absolutely no complaints about how good the camera is, especially towards photography and the manual mode.

What I'm trying to discuss here is about videos taken with the G4. If you actually took a decent amount of videos and tried to edit them, you'll realize how absolutely bad the OIS implementation is on the G4 for videos.

Even though the OIS is a hardware implementation, don't you think LG could release a firmware update that could make the OIS a little milder? Or maybe even choose levels of OIS that you want?

It's kinda scary to me tbh, because if the V10 has the exact same camera and OIS properties as the G4, and everyone's touting it to be THE go-to phone for mobile videography, I'm certain many, many people will be devastated when they find out their new phone, loaded with a phenomenal manual mode for videos, can't take half decent non wobbly videos due to the OIS.

If anyone has found an answer, could you please update here? Thanks a lot :)

The V10's OIS for video is so much better...A steady cam feature was added and it improves on the OIS in videos significantly..
 

mortpenguin

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I agree. The slight improvement in speed with MM is not worth the heating issues and the horrible battery drain that I'm experiencing. For users who have not upgraded, may be best to hold out till LG fixes the bugs.

Thanks for the warning about the battery drain! I'm already experiencing a bit since upgrading from v10d to v10e. The first wk after the update was horrendous, but I think it has since stabilised a bit, my phone batt can remain at around 70% on WiFi mode with minimal use after 8h of work, but once I start using Whatsapp heavily while listening to Spotify after that it will drop to 50+ very quickly.
 

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wah I was right. will hit 50 for motherboard failure.

why LG embarrassing themselves so badly ah? G3 period got scandal with the cracks along the mic/earphone jack area, then G4 got motherboard failure.

XDA devs suspect it's the SoC? Moto X Style/LG V10/Xiaomi Mi4C/Nexus 5X all using 808 leh.


The explanation from XDA devs is that part of the SoC fails (which they have tested). Why the SoC is failing? That remains a mystery but theory leaning towards heat dissipation.

Someone did ask the same question why same SoC got no problem with other phones and the answer was.. where you put your SoC relative to other components and the thermal properties/applications you use or apply, makes a huge difference. So let me be clear again that no one is implying conclusively, that it is the heat that is causing the SoC to fail partially but could be something else aside from heat.

The devs concerned with the above are those that gave thousands if not millions of IOS users "jailbreak" and to countless android devices root including, the G4. On the other far end of the spectrum is LG, who is acting all dumb with the mobo issues. Sigh..
 

chiaRH

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if it is really the heat problem then wont the new 512 series etc motherboards also fail eventually once thermal effects wear out the SOC? Or did the new motherboard reposition the components?
 

~大.芒.果~

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Sent my,phone in last Fri, tdy got SMS for collection alr. Replaced mobo as well for faulty wireless charging...
 

androidbot

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if it is really the heat problem then wont the new 512 series etc motherboards also fail eventually once thermal effects wear out the SOC? Or did the new motherboard reposition the components?

Possibly, who knows? :s22:

It may have noting to do with thermal effects being worn-out and could very well be just tweaking thermal properties within the SoC structure. Many possibilities and of course, that remains to be seen if it is indeed a heat related failure as some devs haas suggested.

Can't be firmware either, otherwise LG would have had it patched long ago before the RMAs started coming in and costing them not only financially but also in terms of reputation loss.

What we know for a fact by the devs is that the SoC is failing. Why and how? That pretty much remains a mystery and up for debate unless, LG comes out in the open.
 

Intrinion

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Interesting :)

The explanation from XDA devs is that part of the SoC fails (which they have tested). Why the SoC is failing? That remains a mystery but theory leaning towards heat dissipation.

Someone did ask the same question why same SoC got no problem with other phones and the answer was.. where you put your SoC relative to other components and the thermal properties/applications you use or apply, makes a huge difference. So let me be clear again that no one is implying conclusively, that it is the heat that is causing the SoC to fail partially but could be something else aside from heat.

The devs concerned with the above are those that gave thousands if not millions of IOS users "jailbreak" and to countless android devices root including, the G4. On the other far end of the spectrum is LG, who is acting all dumb with the mobo issues. Sigh..
 

looper1994

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Hey guys, I just noticed that my g4 flash led seems to have some black dirt (wires?) within it. Is this normal? Thanks.
 

chiaRH

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Possibly, who knows? :s22:

It may have noting to do with thermal effects being worn-out and could very well be just tweaking thermal properties within the SoC structure. Many possibilities and of course, that remains to be seen if it is indeed a heat related failure as some devs haas suggested.

Thermal-wise my G4 has been worse ever since coming back from the service centre, where doing web browsing for long sessions i can now hit 40 celsius, when its previously unheard of.

I still dont know if that's something to do with LG's MM, but my phone is physically hotter than it used to run, so what I'm saying is, if heat really was the cause of death, it's an even higher risk now since temps are higher.


Can't be firmware either, otherwise LG would have had it patched long ago before the RMAs started coming in and costing them not only financially but also in terms of reputation loss.

I think you overestimate their willingness to serve the customer interests.

Look at current situation, they probably are aware by now of the 505 issue. No recall notice, no PSA to warn users (even sony warns users about overheating on 810 when recording 4k video).

The only ones that do fast updates are those like nexus devices or maybe xiaomi's miui. Companies like Samsung, LG etc, prepare to wait months, assuming they even want to still support your device. It's no secret that companies can drag these type of issues out unless somebody's 505 motherboard explodes or has some safety hazard. Anything else, the 'worst' that could happen is customer being upset.

Again I have to point out that this 505 issue isnt even severe enough to get the attention of tech journalism sites like our very own hardwarezone, thats how low key and how insignificant our 'big problem' is if you widen your perspective. What kind of financial and reputation loss can they possibly sustain.
 
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dreamz13

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Thermal-wise my G4 has been worse ever since coming back from the service centre, where doing web browsing for long sessions i can now hit 40 celsius, when its previously unheard of.

I still dont know if that's something to do with LG's MM, but my phone is physically hotter than it used to run, so what I'm saying is, if heat really was the cause of death, it's an even higher risk now since temps are higher.




I think you overestimate their willingness to serve the customer interests.

Look at current situation, they probably are aware by now of the 505 issue. No recall notice, no PSA to warn users (even sony warns users about overheating on 810 when recording 4k video).

The only ones that do fast updates are those like nexus devices or maybe xiaomi's miui. Companies like Samsung, LG etc, prepare to wait months, assuming they even want to still support your device. It's no secret that companies can drag these type of issues out unless somebody's 505 motherboard explodes or has some safety hazard. Anything else, the 'worst' that could happen is customer being upset.

Again I have to point out that this 505 issue isnt even severe enough to get the attention of tech journalism sites like our very own hardwarezone, thats how low key and how insignificant our 'big problem' is if you widen your perspective. What kind of financial and reputation loss can they possibly sustain.
exactly...not a hoot from hwz news.
 

WhiteAnt

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Thermal-wise my G4 has been worse ever since coming back from the service centre, where doing web browsing for long sessions i can now hit 40 celsius, when its previously unheard of.

I still dont know if that's something to do with LG's MM, but my phone is physically hotter than it used to run, so what I'm saying is, if heat really was the cause of death, it's an even higher risk now since temps are higher.




I think you overestimate their willingness to serve the customer interests.

Look at current situation, they probably are aware by now of the 505 issue. No recall notice, no PSA to warn users (even sony warns users about overheating on 810 when recording 4k video).

The only ones that do fast updates are those like nexus devices or maybe xiaomi's miui. Companies like Samsung, LG etc, prepare to wait months, assuming they even want to still support your device. It's no secret that companies can drag these type of issues out unless somebody's 505 motherboard explodes or has some safety hazard. Anything else, the 'worst' that could happen is customer being upset.

Again I have to point out that this 505 issue isnt even severe enough to get the attention of tech journalism sites like our very own hardwarezone, thats how low key and how insignificant our 'big problem' is if you widen your perspective. What kind of financial and reputation loss can they possibly sustain.

me using xiaomi but still no marshmellow :(

i think korean company doesn't have the habit of recalling products unlike the japanese or us counterparts. last time samsung s3 also got this early batch of mb sudden death and they never acknowledge the issue. my sis was affected after 1yr and one week+, warranty just nice over too. new mb have to fork out around ~$150 iirc (instead of full price ~$300) after questioning them on their qc... sold my s3 after that and from that day onwards never touched another samsung phone anymore :(

apple also did recalling of products and they are still as popular, so reputation is v important to good after sales service. throughout my usage of different brands of phones, majority of the phones can last 2years no issues huan. those that can't definitely have qc problems somewhere. the old nokia phone is nevertheless the king of super long lasting phone :s13:

hope lg will address those affected batch users ba :o because 3 of my friends are using g4 :s22:
 
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chiaRH

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me using xiaomi but still no marshmellow :(

i think korean company doesn't have the habit of recalling products unlike the japanese or us counterparts. last time samsung s3 also got this early batch of mb sudden death and they never acknowledge the issue. my sis was affected after 1yr and one week+, warranty just nice over too. new mb have to fork out around ~$150 iirc (instead of full price ~$300) after questioning them on their qc... sold my s3 after that and from that day onwards never touched another samsung phone anymore :(

apple also did recalling of products and they are still as popular, so reputation is v important to good after sales service. throughout my usage of different brands of phones, majority of the phones can last 2years no issues huan. those that can't definitely have qc problems somewhere. the old nokia phone is nevertheless the king of super long lasting phone :s13:

hope lg will address those affected batch users ba :o because 3 of my friends are using g4 :s22:

Haha i thought xiaomis miui7 just came out?

Why so eager to jump to MM? Look at us G4 users now on MM, im actually typing this nlw on my phone on dolphin browser and its 42 celsius on the device.

I had the S3 mobo death too, that one was really sad cos it was around CNY 2013 and before i had to go overseas. Im still under a self imposed moratorium too, give them 3 years to improve before even consider buying samsung again.
 

WhiteAnt

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Haha i thought xiaomis miui7 just came out?

Why so eager to jump to MM? Look at us G4 users now on MM, im actually typing this nlw on my phone on dolphin browser and its 42 celsius on the device.

I had the S3 mobo death too, that one was really sad cos it was around CNY 2013 and before i had to go overseas. Im still under a self imposed moratorium too, give them 3 years to improve before even consider buying samsung again.

miui7 not mm de, still lollipop. hahhaha i also duno why looking forward to mm, maybe that will reduce the lag and also to take advantage of the doze feature

fwaahh 42 celsius :eek: better to bring it down to lg service center for a check before cny :o

oh my, you also tio the s3 mb death too! samsung no more removable battery, you ok with it? really hope g5 will not disappoint us by taking away the removable battery feature :o
 

chiaRH

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miui7 not mm de, still lollipop. hahhaha i also duno why looking forward to mm, maybe that will reduce the lag and also to take advantage of the doze feature

fwaahh 42 celsius :eek: better to bring it down to lg service center for a check before cny :o

oh my, you also tio the s3 mb death too! samsung no more removable battery, you ok with it? really hope g5 will not disappoint us by taking away the removable battery feature :o

imo, android after jellybean/kitkat already became more or less as good as it can get already, all the 'newer' android versions just change a bit here and there only and average consumer dont feel the difference. Like how MM has 'official' fingerprint reading support but even the phones before MM already had fingerprint readers, Samsung, etc didnt even need to wait for google to support it.


For current samsung, no microSD bothers me more than no removable battery so samsung is still off my list of potential future devices (also dont like the fragility of their glass body). The G5 intrigues me cos it may be a smaller screen which I prefer compared to 5.5 inch but I still want to see what else LG is doing with it first.

I think at least for now, LG seems to still care about practicality unlike samsung which went full on aesthetic-focus and made their product look more stylish at the expense of battery and microSD.
 
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