Lost recovery password for 2FA authentication

azarel41

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Hi Mods,

How do i reset my 2FA code? by mistake i enabled it but without setting it up in google authenticator and i also didn't take down the recovery code.. what can i do? The only link i can find is the reset of password but not for 2FA as i will need the recovery code.

Cheers
 

Intrinion

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Contact membership@hardwarezone.com.sg for help.

Hi Mods,

How do i reset my 2FA code? by mistake i enabled it but without setting it up in google authenticator and i also didn't take down the recovery code.. what can i do? The only link i can find is the reset of password but not for 2FA as i will need the recovery code.

Cheers
 

azarel41

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thanks for the reply. i have dropped them an email, hopefully they will get back to me soon.
 

Intrinion

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Let me ping them internally for you. :zotto:

hi can any mods help? i have been sending emails to the membership team for the past week but no one is replying me at all... is there a better way to contact them? thanks in advance.
 

Ernestx

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Hi Mod,

I need your help me to disable 2FA.

I accidentally enable it 2FA setting and i did not configure and save setting Now i unable to login use my PC. My phone HWZ app running ok.
 

azarel41

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Sigh still no reply from the membership team at all..

Sent from Sony H8324 using GAGT
 

Milo T-REX

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Ello Ernestx, I will proceed to disable the 2FA for your account?

Hi Mod,

I need your help me to disable 2FA.

I accidentally enable it 2FA setting and i did not configure and save setting Now i unable to login use my PC. My phone HWZ app running ok.
 
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