Lost recovery password for 2FA authentication

[azarel41]

Hi Mods,

How do i reset my 2FA code? by mistake i enabled it but without setting it up in google authenticator and i also didn't take down the recovery code.. what can i do? The only link i can find is the reset of password but not for 2FA as i will need the recovery code.

Cheers

 

[Intrinion]

Contact membership@hardwarezone.com.sg for help.

Hi Mods,

How do i reset my 2FA code? by mistake i enabled it but without setting it up in google authenticator and i also didn't take down the recovery code.. what can i do? The only link i can find is the reset of password but not for 2FA as i will need the recovery code.

Cheers

 

[azarel41]

thanks for the reply. i have dropped them an email, hopefully they will get back to me soon.

 

[azarel41]

Contact membership@hardwarezone.com.sg for help.

hi can any mods help? i have been sending emails to the membership team for the past week but no one is replying me at all... is there a better way to contact them? thanks in advance.

 

[Intrinion]

Let me ping them internally for you.

hi can any mods help? i have been sending emails to the membership team for the past week but no one is replying me at all... is there a better way to contact them? thanks in advance.

 

[azarel41]

Let me ping them internally for you.

Thanks Intrinion, appreciate your help. i'll pm you separately with details which i earlier sent to the membership team.

Cheers

 

[Ernestx]

Hi Mod,

I need your help me to disable 2FA.

I accidentally enable it 2FA setting and i did not configure and save setting Now i unable to login use my PC. My phone HWZ app running ok.

 

[azarel41]

Sigh still no reply from the membership team at all..

Sent from Sony H8324 using GAGT

 

[Ernestx]

Any Mod can help us?

 

[Milo T-REX]

Ello Ernestx, I will proceed to disable the 2FA for your account?

Hi Mod,

I need your help me to disable 2FA.

I accidentally enable it 2FA setting and i did not configure and save setting Now i unable to login use my PC. My phone HWZ app running ok.

 

[Ernestx]

yes please proceed thx

Ello Ernestx, I will proceed to disable the 2FA for your account?

 

[Milo T-REX]

Ello azarel41, just to check that everything is working fine now?

Sigh still no reply from the membership team at all..

Sent from Sony H8324 using GAGT

 

[Ernestx]

still not working still enable 2FA.

yes please proceed thx

 

[Ernestx]

anyone??????

 

[bosssaizo]

still not working still enable 2FA.

hold on a sec

 

[bosssaizo]

anyone??????

disabled for you.

Thanks.

 

[Ernestx]

Yes is working now. Thanks Bosssaizo.

 

[SellSomeStuff]

disabled for you.

Thanks.

Hi boaaasaizo, i have the same issue with Ernestx. Can you help me disable my 2FA?

 

[Milo T-REX]

We will disable for you today.

Hi boaaasaizo, i have the same issue with Ernestx. Can you help me disable my 2FA?

 

[SellSomeStuff]

Hi Milo T-REX

My 2FA is still enable.

We will disable for you today.