M1 charges for downgrading plan without contract

[badsector]

Was told there's a $20 admin fee
is other telco charging too?

upgrade plan also charge?

 

[ngbc]

I guessed that's how Telco do to increase revenue & 'keep customers on high plan ...
How about terminate the line & apply new line? Telco bet that you want to keep the same no.!

 

[Spirax]

just port to other lowest postpaid SH or ST

 

[ussr_1991]

just port to other lowest postpaid SH or ST

And comes with more jia lat experience than M1.

SH - Lousy 3G / 4G network that really very hard to consume data properly

ST - Bill shock. Bill cap is at $188 as excess data is charged $10.70 per GB VS $5.35 and $6.42 for M1 / SH respectively.

Bill cap from the M1 / SH also never exceed $100 for excess data

 

[metallickgoz]

u confirm M1 got the $20 downgrade charge?

coz after 24 months contract, u are not binded to anything, so i believe u should be able to downgrade without charge.

I using singtel mobile downgrade before no charge...

 

[ngbc]

u confirm M1 got the $20 downgrade charge?

coz after 24 months contract, u are not binded to anything, so i believe u should be able to downgrade without charge.

I using singtel mobile downgrade before no charge...

Uniquely M1 mah ...

Fiber after completed 24mths contract, by right you're not bond to anything but M1 still charge Termination Fee right ?

 

[badsector]

u confirm M1 got the $20 downgrade charge?

coz after 24 months contract, u are not binded to anything, so i believe u should be able to downgrade without charge.

I using singtel mobile downgrade before no charge...

yes. M1 does charge for the plan downgrade.
after some shouting, they agree to waive it for me just once. CSO keeps reminding me. "Just Once" no more wavier in future. even if u are a citibank m1 cc holder...
bloody hell....

 

[metallickgoz]

wah lol their after contract got so many hidden costs one ar ...
thanks for info!!

 

[jtch74]

And comes with more jia lat experience than M1.

SH - Lousy 3G / 4G network that really very hard to consume data properly

ST - Bill shock. Bill cap is at $188 as excess data is charged $10.70 per GB VS $5.35 and $6.42 for M1 / SH respectively.

Bill cap from the M1 / SH also never exceed $100 for excess data

SH network so bad huh?

 

[winguy]

Change of Bill Plan $20
Ridiculous. Jumping ship in a few months.

 

[lohsenglte]

Change of Bill Plan $20
Ridiculous. Jumping ship in a few months.

Downgrade then need to pay.

Lateral change or upgrade plan no need to.

It's the SAME for all the Big Three.

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[renfred89]

Plans after expired contract for Singtel does not have the downgrade charge iirc...

Downgrade then need to pay.

Lateral change or upgrade plan no need to.

It's the SAME for all the Big Three.

Sent from Xiaomi REDMI NOTE 4 using GAGT

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

 

[lohsenglte]

Plans after expired contract for Singtel does not have the downgrade charge iirc...

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

They may not, but they do charge $10.70 admin charge even when just recontracting on the same plan (or lateral change) for non-Circle customers.

Oh, I forgot about it, you can call in to M1 to ask for the waiver when the next bill arrives if you're actually recontracting your 2 year handset plan.

SingTel's clause don't allow that to happen.

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[renfred89]

Hmm. I don't think the charge applies for singtel even if recontracting on same plan or downgrade after 24months contract. I have been recontracting on the same plan until recently switched to CIS.

I'm non circle BTW.

They may not, but they do charge $10.70 admin charge even when just recontracting on the same plan (or lateral change) for non-Circle customers.

Oh, I forgot about it, you can call in to M1 to ask for the waiver when the next bill arrives if you're actually recontracting your 2 year handset plan.

SingTel's clause don't allow that to happen.

Sent from Xiaomi REDMI NOTE 4 using GAGT

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

 

[lohsenglte]

Hmm. I don't think the charge applies for singtel even if recontracting on same plan or downgrade after 24months contract. I have been recontracting on the same plan until recently switched to CIS.

I'm non circle BTW.

Posted with Samsung Galaxy S7 edge HardwareZone Forums app

The picture and it's article speaks for itself.

http://www.hardwarezone.com.sg/tech-news-re-contracting-your-telco-plan-beware-differing-admin-charges

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[renfred89]

The picture and it's article speaks for itself.

http://www.hardwarezone.com.sg/tech-news-re-contracting-your-telco-plan-beware-differing-admin-charges

Sent from Xiaomi REDMI NOTE 4 using GAGT

right... after scanning through the mobile terms and conditions listed here, it seems like there are a few escape options such as:
1) recontract to higher tier plan
2) recontract through www.singtelshop.com
3) having singtel-uob card, prestige member, singtel circle subscriber etc..

So i guess singtel recontracting customers can easily recontract online to avoid it as far as possible..

However, M1 charges downgrade fee but singtel doesn't. The recontract fee kicks in only when one recontracts. if one decided to downgrade after contractual period and it will not incur any charge as long as theres no recontracting.

 

[lohsenglte]

right... after scanning through the mobile terms and conditions listed here, it seems like there are a few escape options such as:
1) recontract to higher tier plan
2) recontract through www.singtelshop.com
3) having singtel-uob card, prestige member, singtel circle subscriber etc..

So i guess singtel recontracting customers can easily recontract online to avoid it as far as possible..

However, M1 charges downgrade fee but singtel doesn't. The recontract fee kicks in only when one recontracts. if one decided to downgrade after contractual period and it will not incur any charge as long as theres no recontracting.

As i said before, can also call in to waive when the next bill arrives too, especially for 2 year handset contracts. Even the M1 Shop says that, so likelihood is very high.

Ya go through singtelshop.com, but for the less internet savvy it isn't a choice but to pay that $10.70, and it can't be waived off.

Sent from Xiaomi REDMI NOTE 4 using GAGT