Not sure if here is a good place to post. But I think all Mac users got to be careful when doing ram upgrade.
This morning was using my MacBook and noticed it is time for me to add some more ram.
Charged my MacBook and decided to head to SLS for a walk. Went round to check for price and finally end up in level 4 shop which ok to take in my old ram. Happily took out my Mac and passed to the person as he say will help to test rams and free installation before completing the sales. Reason is Mac do not recognize certain rams and need to trial and error.
Problem starts now.. He tried the first pair and Mac hung, so he force shutdown and tried second pair and still hang. Again, he tried the third pair but after that took over by his colleague when his customer came back for laptop collection.
The other colleague then tried to put a single ram onto my Mac and suddenly my Mac cannot be turned on using the battery itself! I was shocked and saw him plug out the pin which connects the battery and I noticed 2 pins was forced together. He immediately took out a pincer and separate them, saying it is ok..
Then he continue to try and same thing, now my Mac cannot be turned on at all. He quickly bring to his work desk and use a charger and it worked! But still Mac hung coz ram not recognize . So I told him to test the battery as I am more worried about my battery now.
I waited in the shop for 3 hours and still battery issue not solved! Now I was thinking, not even my ram did not get upgraded and I got back a faulty MacBook now. I asked the guy how and he keep saying my hdd spoil as he managed to boot into the os after he done some troubleshooting BUT it took more than 5 mins to completely boot up and usually it took just 1 mins or slightly more.
I was like WTH.. It was working completely fine before I bring here.. And suddenly he said my battery also not In good condition already! Now I got battery and hdd issue as told by the guy and still ram was not upgraded! Waited till shop wanna close as I want to have at least some suggestion from them and they refuse to help and just insisted my Mac is faulty before I bring to them.
Then the boss came back, he saw me and said I was asking him earlier on the price but still came to his other shop. I quickly asked him for solution and he just raised his voice saying I should check my Mac before making ram upgrade and not bringing a faulty Mac to them. Then I told him it was working fine before I bring here. He refused to help and keep saying they did nothing. But the Mac was handed over to them since the point we agreed to deal with free installation as trial and error was needed as told by the guy earlier till all these problems came.
No point to argue as they insisted my Mac was faulty before ram upgrade. I quickly went to another shop and asked to check. The shop told me they could have spoiled the motherboard which caused the Mac not to detect the battery after a long boot up with charger plugged in.
Now instead of upgrading my ram, I end up paying $150 to repair my MacBook which I think it was being mishandled by the other shop. I took back my Mac and hold the repair to find cheaper source for repairing.
This morning was using my MacBook and noticed it is time for me to add some more ram.
Charged my MacBook and decided to head to SLS for a walk. Went round to check for price and finally end up in level 4 shop which ok to take in my old ram. Happily took out my Mac and passed to the person as he say will help to test rams and free installation before completing the sales. Reason is Mac do not recognize certain rams and need to trial and error.
Problem starts now.. He tried the first pair and Mac hung, so he force shutdown and tried second pair and still hang. Again, he tried the third pair but after that took over by his colleague when his customer came back for laptop collection.
The other colleague then tried to put a single ram onto my Mac and suddenly my Mac cannot be turned on using the battery itself! I was shocked and saw him plug out the pin which connects the battery and I noticed 2 pins was forced together. He immediately took out a pincer and separate them, saying it is ok..
Then he continue to try and same thing, now my Mac cannot be turned on at all. He quickly bring to his work desk and use a charger and it worked! But still Mac hung coz ram not recognize . So I told him to test the battery as I am more worried about my battery now.
I waited in the shop for 3 hours and still battery issue not solved! Now I was thinking, not even my ram did not get upgraded and I got back a faulty MacBook now. I asked the guy how and he keep saying my hdd spoil as he managed to boot into the os after he done some troubleshooting BUT it took more than 5 mins to completely boot up and usually it took just 1 mins or slightly more.
I was like WTH.. It was working completely fine before I bring here.. And suddenly he said my battery also not In good condition already! Now I got battery and hdd issue as told by the guy and still ram was not upgraded! Waited till shop wanna close as I want to have at least some suggestion from them and they refuse to help and just insisted my Mac is faulty before I bring to them.
Then the boss came back, he saw me and said I was asking him earlier on the price but still came to his other shop. I quickly asked him for solution and he just raised his voice saying I should check my Mac before making ram upgrade and not bringing a faulty Mac to them. Then I told him it was working fine before I bring here. He refused to help and keep saying they did nothing. But the Mac was handed over to them since the point we agreed to deal with free installation as trial and error was needed as told by the guy earlier till all these problems came.
No point to argue as they insisted my Mac was faulty before ram upgrade. I quickly went to another shop and asked to check. The shop told me they could have spoiled the motherboard which caused the Mac not to detect the battery after a long boot up with charger plugged in.
Now instead of upgrading my ram, I end up paying $150 to repair my MacBook which I think it was being mishandled by the other shop. I took back my Mac and hold the repair to find cheaper source for repairing.
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