Mastercard tap in TransitLink

[demoforce1]

let's hope he/she's not pulling a fast one. have encountered 'fake news' from CSOs before.

the simplygo just started and not sure anyone has gotten their card statement to reflect those transactions yet. in fact I have taken around 6 trips with the card but no charges yet billed (nor pending) to the card.

wonder how often do they consolidate and charge customers. after 10 trips maybe?

5 days in my case, I am using manhattan card

 

[crystalnox]

Yes.

The stanchart CSO told me its eligible.

Posted with Samsung Galaxy S10+ using HardwareZone Forums app

The 1.5% cashback T&C excludes TRANSITLINK*, TRANSIT LINK*, TRANSIT LINK PL, TRANSIT so I think it's quite unlikely.

 

[kashanai]

It’s not tagged under transitlink for this

That’s mainly top up.

On my ocbc which I’ve used previously , it’s tagged under bus/MRT in transaction

The 1.5% cashback T&C excludes TRANSITLINK*, TRANSIT LINK*, TRANSIT LINK PL, TRANSIT so I think it's quite unlikely.

 

[crystalnox]

It’s not tagged under transitlink for this

That’s mainly top up.

On my ocbc which I’ve used previously , it’s tagged under bus/MRT in transaction

Hopefully they don't exclude it some months down the road then

 

[ngcw81]

Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number can’t go through. Thanks

 

[hyperbole]

Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number can’t go through. Thanks

Wait for the charges to be finalised in your simplygo account. Then file a claim through that entry

 

[Shinji Kagawa]

I used my scbc unlimited card on 6 apr, till now my cc havent got billed for the rides.

Anyone else same issue?

 

[NTTDoCoMo]

I used my scbc unlimited card on 6 apr, till now my cc havent got billed for the rides.

Anyone else same issue?

It will take some time for the posted amount to be shown on the Credit Card statement.


How would I be billed for transit payments using Mastercard contactless bank card?

The transactions will be processed, accumulated and charged to your contactless bank cards with the merchant descriptor name “BUS/MRT”. Depending on your Issuing Bank, postings may not be reflected immediately in your credit/debit/prepaid card accounts.*

For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.*

 

[vsvs24]

Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number can’t go through. Thanks

Just curious. Wrong charge ?

 

[corian99]

CSO says need to wait to be billed then can submit claim. App also can't submit claim I think

 

[Shinji Kagawa]

It will take some time for the posted amount to be shown on the Credit Card statement.


How would I be billed for transit payments using Mastercard contactless bank card?

The transactions will be processed, accumulated and charged to your contactless bank cards with the merchant descriptor name “BUS/MRT”. Depending on your Issuing Bank, postings may not be reflected immediately in your credit/debit/prepaid card accounts.*

For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.*

Lol im definitely past the 5 days. Ive been using icbc for months now and the charge comes in after 3-4 days.
Thats why curious nothing on scb after a week. Hope they forgot. :X

 

[WoShiPro]

1 question can simplygo be use to access sentosa express?

 

[ngcw81]

Can see the transaction in simplygo app, but how to file claim through the entry?

Wait for the charges to be finalised in your simplygo account. Then file a claim through that entry

 

[Trazora]

Can see the transaction in simplygo app, but how to file claim through the entry?

Tap on the part of the trip you want to dispute.

 

[hyperbole]

Can see the transaction in simplygo app, but how to file claim through the entry?

The entry turn green yet? If the box is still grey it is not posted yet

 

[ngcw81]

How to do that? Can file through app or need pc?

Tap on the part of the trip you want to dispute.

 

[Trazora]

How to do that? Can file through app or need pc?

Can do it through app

 

[ngcw81]

Through the claim there? If yes, there need to key CAN number.

If not pls advise how? Thanks in advance

Can do it through app

 

[hyperbole]

How to do that? Can file through app or need pc?

relax la your trip not even posted yet. the box is still grey. wait for it to turn green first.

i also kena a missing entry $2, 3 days later it resolved itself, didn't even have to file a claim

 

[ngcw81]

Haha... sorry ah, I dunno like this still haven’t posted.. thanks brother....

relax la your trip not even posted yet. the box is still grey. wait for it to turn green first.

i also kena a missing entry $2, 3 days later it resolved itself, didn't even have to file a claim