Mazda drivers come in here!

KillerKidz

Master Member
Joined
May 21, 2006
Messages
3,904
Reaction score
0
Which model of Mazda first? If it's the Astina, the rear driver side is where most of the ECUs for the onboard safety features are.

Secondly, EVERY AD, makes you claim OD first, so they can start repairs, this is very normal as they are a business, they have to ensure they get paid BEFORE they start work.

They will run two tracks - (a) CLAIM OD & start repairs, followed by (b) Submission of claims & reimbursement.

While you pay up the excess first, and claim OD, your insurance however, will not be affected at the next renewal. The pain is having to shell out the excess and get the repairs done. Additionally, you might want to rent a car yourself and claim back the loss of use via cash from the van company, especially if repairs exceed the allowed/permitted rental time/days.

Meanwhile, the track (b) submitting of claims and getting your excess and doctor fees (if any) can take a few months to come back to you via a cheque or bank credit. If successful, you will get back your excess and loss of use.

===

In 2016, my 3 month old Mazda3 was hit by a lorry reversing after it tried to do an illegal u-turn. I was willing to pay OD, pay my own rental, but TEK being the so wonderful AD (best ever!!!) told me they have no capacity to repair my car until THREE (3) months later. Dec, Jan, Feb. Right past CNY. Headlight cracked, bonnet dented, fender dented, and I'm to live like that for THREE frickin' months.

Reason: My car can still drive, they will focus on the more major accident cars first. I told them to issue me a black and white stating that the car is safe to drive and any further damages while driving like short circuiting (HL is cracked, water can go in, right?), I will be protected. Nada.

So I did the next best thing. I called up JDM Autocare, barely a few sentences in about TEK, the owner already guessed it, they can't do the repairs and they want me to wait.

So I picked up my accident report from TEK, I drove over to JDM. My replacement car was ready when i reached, and repairs started immediately. I paid 0 excess, paid no rental and my workshop pursued the claims for me and merely asked me to signed when the claims were completed.

No hassle. No fees. These workshops operate in the way is that if they fail to sue and claim the car that rear ended you, they also won't make you pay for the repairs, they suck it up. So if they reject your repairs upfront, likely they know it's a losing money case. If they smile and welcome you wide open arms, they super 200% confident they will claim back.


===

TEK gave me a bad aftertaste albeit the Mazda vehicles are awesome to drive and own. Their workmanship, speed and willingness to listen to customers, usually falls very far thereafter. Claim for warranty items, also gave me a lot of headache(s).

===

If you can't stomach the wait and claim the OD, you may go outside to ANY workshop, since this is not your fault, you are not tied to authorised dealers only.

If you rear ended somebody, then your repair options are pretty much limited only to authorised workshops.

For this reason, my subsequent Mazdas, I had the insurers add a clause for 15% more on my premium, to allow me to go do ANY workshop for my repairs, including TEK.


----

PERSONALLY... my advice. Get it fixed outside. Bluwell used to be a partner for Mazda repairs, TEK used to sub the jobs to them. My regular go-to workshop JDM Autocare also does repair works. I've had a BMW, Atto3, Mazda 3 BM, BN, BP all properly repaired and taken care by JDM.

If not. you can continue with TEK. You *will* get your money back it's just when. The last time I claimed OD and sued... I called the insurer weekly, and got back all my money, ($600 excess, $1000 car rental, $3000 over in medical) in about 6 months. And I'm told this is very fast already.

Thank you for the detailed breakdown! Mine is a Mazda 6 Sedan.

A few people have also suggested getting it repaired at an outside workshop. My main concern is whether doing bodywork repairs outside will void my remaining 3 years of factory warranty with TEK.

I checked my Vehicle Sales Agreement's warranty clause, and it does not explicitly mention external workshop repairs forfeiting coverage. I also still have 2 servicing sessions left with TEK that I don't want to lose.

Under CCCS guidelines, authorized dealers aren't supposed to void warranties just for using 3rd-party workshops unless the work directly caused a defect. Not sure if anyone here repaired bumper/body damage outside and faced issues claiming mechanical warranty or servicing with TEK later on?
 
Last edited:

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Thank you for the detailed breakdown! Mine is a Mazda 6 Sedan.

A few people have also suggested getting it repaired at an outside workshop. My main concern is whether doing bodywork repairs outside will void my remaining 3 years of factory warranty with TEK.

I checked my Vehicle Sales Agreement's warranty clause, and it does not explicitly mention external workshop repairs forfeiting coverage. I also still have 2 servicing sessions left with TEK that I don't want to lose.

Under CCCS guidelines, authorized dealers aren't supposed to void warranties just for using 3rd-party workshops unless the work directly caused a defect. Not sure if anyone here repaired bumper/body damage outside and faced issues claiming mechanical warranty or free servicing with TEK later on?
Sigh... I get you and know where you're coming from.

Not to belittle you or to sound condescending....

Warranty issues don't work like this. You void your warranty when you:

1) perform modifications that exceed the car specs, ie: putting in a turbo charger, replacing the 2L engine with the 2.5 version, extending the car wheels with spacers, etc.

2) Replace Mazda original parts with 3rd party (aka fake) parts

And the list goes on....

Even though, assuming you did put in a turbo charger, that at max voids the engine warranty, they have no right to void your electronic memory seat coverage, or aircon coil coverage etc "Voiding warranty" has been used very loosely by ADs to scare people into going back to them for EVERYTHING at exorbitant prices.

JDMs are the easiest to service and repair cars - ever. Your Maz6, a new bumper, plus freshcoat of paint, would at most be 4 days of downtime. What mechanical warranty is there to void? You have been catfished my dear friend, into unwarranted worrying.

Unless you specifically told the workshop to do the cheapest way out of the repairs, they will and very likely only use back Mazda original parts. They also won't use fake parts because that's the easiest way to a lawsuit by TEK/Mazda if found out.

There were cases of workshop selling fake Toyota parts as genuine and got sued. No joke there.

Warranty void is also very subjective. I assure you, in this case, going to Bluwell or JDM keeps your warranty intact and there are no issues on that. They can't and won't void the entire car warranty even if you modified one small part of it.

My Maz3 was the deluxe version with DRL etc... everything was replaced with parts from Mazda, bumper, bonnet, fender, had no issues with TEK after.

I changed my brake hoses from rubber to stainless steel too. I had no issues claiming warranty for my bushing and engine mount. The only issue i had was making them remove the SSBH part for bushing which they say they can't be responsible since it's not Mazda parts. I merely asked them back, you sell McLarens, Minis, and your engineers can't handle a SSBH which likely is stock part in McLarens?

Go with peace, get it fixed otuside, if you go now, you can get it back by Tuesday or Wed.
 

KillerKidz

Master Member
Joined
May 21, 2006
Messages
3,904
Reaction score
0
Sigh... I get you and know where you're coming from.

Not to belittle you or to sound condescending....

Warranty issues don't work like this. You void your warranty when you:

1) perform modifications that exceed the car specs, ie: putting in a turbo charger, replacing the 2L engine with the 2.5 version, extending the car wheels with spacers, etc.

2) Replace Mazda original parts with 3rd party (aka fake) parts

And the list goes on....

Even though, assuming you did put in a turbo charger, that at max voids the engine warranty, they have no right to void your electronic memory seat coverage, or aircon coil coverage etc "Voiding warranty" has been used very loosely by ADs to scare people into going back to them for EVERYTHING at exorbitant prices.

JDMs are the easiest to service and repair cars - ever. Your Maz6, a new bumper, plus freshcoat of paint, would at most be 4 days of downtime. What mechanical warranty is there to void? You have been catfished my dear friend, into unwarranted worrying.

Unless you specifically told the workshop to do the cheapest way out of the repairs, they will and very likely only use back Mazda original parts. They also won't use fake parts because that's the easiest way to a lawsuit by TEK/Mazda if found out.

There were cases of workshop selling fake Toyota parts as genuine and got sued. No joke there.

Warranty void is also very subjective. I assure you, in this case, going to Bluwell or JDM keeps your warranty intact and there are no issues on that. They can't and won't void the entire car warranty even if you modified one small part of it.

My Maz3 was the deluxe version with DRL etc... everything was replaced with parts from Mazda, bumper, bonnet, fender, had no issues with TEK after.

I changed my brake hoses from rubber to stainless steel too. I had no issues claiming warranty for my bushing and engine mount. The only issue i had was making them remove the SSBH part for bushing which they say they can't be responsible since it's not Mazda parts. I merely asked them back, you sell McLarens, Minis, and your engineers can't handle a SSBH which likely is stock part in McLarens?

Go with peace, get it fixed otuside, if you go now, you can get it back by Tuesday or Wed.

Thank you bro, its my first time getting into an accident so was over worrying I guess. My car is entirely stock, no modifications.

Will follow your advice and get it fixed outside.
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Thank you bro, its my first time getting into an accident so was over worrying I guess. My car is entirely stock, no modifications.

Will follow your advice and get it fixed outside.
Understand and I'm sorry you have to go through this. Accidents are a hellhole of worrying and things to go through.

BluWell and JDM will use back original Mazda parts for sure, avoid the lesser known or recommended ones will be safe.
 

montague.j

Junior Member
Joined
Sep 20, 2026
Messages
31
Reaction score
14
Hi I’m planning to get a Mazda 3 bm generation from one of the dealers which I found on the sgcarmart website . It’s already past the 10 year mark. I’m wondering are there any major issues for getting such cars because I know for continentals like bmw and Mercedes, a lot of local colleagues are asking me to avoid , but Japanese cars are generally reliable .

Im also considering the Honda jazz Gk generation since both are around the same price .

Which would be better in terms of fuel consumption , maintenance for Singapore driving ? I don’t need performance , just island wide site visits daily
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Hi I’m planning to get a Mazda 3 bm generation from one of the dealers which I found on the sgcarmart website . It’s already past the 10 year mark. I’m wondering are there any major issues for getting such cars because I know for continentals like bmw and Mercedes, a lot of local colleagues are asking me to avoid , but Japanese cars are generally reliable .

Im also considering the Honda jazz Gk generation since both are around the same price .

Which would be better in terms of fuel consumption , maintenance for Singapore driving ? I don’t need performance , just island wide site visits daily
Maz3 BM known issues:

- Side Mirrors unable to fold (super duper common Mazda trademark)
- i-Stop Capacitor requiring replacement between 5-7 years, cost $1200-1800 depending where you fix it.
- Low RPM idling, at traffic light when you stop, the RPM is at about 600rpm, which causes the car to vibrate violently. TEK has a ECU patch for that to bring it up to 800rpm or so
- Speedometer digital speed display no longer working - replacement of the speedo or damaged onboard small capacitor (requires soldering knowledge)

Jazz is a hatchback, Maz3 BM has sedan and hatchback, FC wise, both are about the same, with very light footed driving, max can go 14km/l in SG, but regular usually 12-13km/l.

Hatchback, door opens upwards, good for loading items if you carry things often, with seats folded, you can place long items inside with ease. Sedan, however, is not ideal but for wheelchairs, both are effective.

Maintenance, as shared prior, JDMs are super easy to maintain and repair, so nothing really to worry about down the road. Driving it in to any generic workshop, with the parts, usually can get it fixed easily. The few regular Mazda workshops are like Bluwell and JDM Autocare, which does a lot of Mazda cars, personally, I only know this two. There are some others in this thread as well.


The downside of the Maz3 BM is the i-Stop capacitor, which holds the regen power to power your car when i-Stop kicks in, aircon/lights, etc. The capacitor was a good but flawed idea since it has a limited lifespan. In Maz3 BN, they removed the capacitor because of the hefty replacement(s) needed down the road.

Around the 5-7th year, a lot of Mazda BM users faced stock level issues with the capacitor availability. As well as cost. I sold my car to a friend, and unfortunately, the capacitor issue kicked in about a year later for him. For a neighbor, his was around the 7th year mark. You can still drive, but i-Stop will keep blinking and not work, plus circuitry might be damaged.

My Mazda service advisor bought a used Maz3 BM herself, and she faced the same issue, but she works in Mazda, her capacitor is discounted. I remember a lot of Maz3 BM owners were running around workshops finding stocks. I have a friend who bought like 10 pieces and installed for people at his MSCP charging a modest fee. Prices soared to $1800 due to low stock back then (2021-2023).

If you're looking at a 10th year, probably the capacitor was already replaced, but it won't last forever.

Subsequently, Mazda stopped using capacitor for i-Stop. My regular workshop had one corner full of depleted/damaged capacitors for a while.

---

How to tell Capacitor is dying/dead:

Switch on your cabin lights or headlights, if you see it 'breathing', bright... brighter..... brighter..... less bright.... lesser.... lesser.... *repeat*

The capacitor is due.

Another method is when you accelerate above 3K RPM, i-Stop on the speedo will start blinking.

---

Granted, the Maz3 BM, BN and BP are great drives with the SkyActiv technology, I would suggest you look for a late 2016 (Jul onwards) BN model at least, the earlier BN models also have capacitor.

BP (Astina model) is by far the best design and feature packed.
 
Last edited:

Comage

Supremacy Member
Joined
Jan 1, 2000
Messages
9,894
Reaction score
3,200
Sigh... I get you and know where you're coming from.

Not to belittle you or to sound condescending....

Warranty issues don't work like this. You void your warranty when you:

1) perform modifications that exceed the car specs, ie: putting in a turbo charger, replacing the 2L engine with the 2.5 version, extending the car wheels with spacers, etc.

2) Replace Mazda original parts with 3rd party (aka fake) parts

And the list goes on....

Even though, assuming you did put in a turbo charger, that at max voids the engine warranty, they have no right to void your electronic memory seat coverage, or aircon coil coverage etc "Voiding warranty" has been used very loosely by ADs to scare people into going back to them for EVERYTHING at exorbitant prices.

JDMs are the easiest to service and repair cars - ever. Your Maz6, a new bumper, plus freshcoat of paint, would at most be 4 days of downtime. What mechanical warranty is there to void? You have been catfished my dear friend, into unwarranted worrying.

Unless you specifically told the workshop to do the cheapest way out of the repairs, they will and very likely only use back Mazda original parts. They also won't use fake parts because that's the easiest way to a lawsuit by TEK/Mazda if found out.

There were cases of workshop selling fake Toyota parts as genuine and got sued. No joke there.

Warranty void is also very subjective. I assure you, in this case, going to Bluwell or JDM keeps your warranty intact and there are no issues on that. They can't and won't void the entire car warranty even if you modified one small part of it.

My Maz3 was the deluxe version with DRL etc... everything was replaced with parts from Mazda, bumper, bonnet, fender, had no issues with TEK after.

I changed my brake hoses from rubber to stainless steel too. I had no issues claiming warranty for my bushing and engine mount. The only issue i had was making them remove the SSBH part for bushing which they say they can't be responsible since it's not Mazda parts. I merely asked them back, you sell McLarens, Minis, and your engineers can't handle a SSBH which likely is stock part in McLarens?

Go with peace, get it fixed otuside, if you go now, you can get it back by Tuesday or Wed.
Boss, some of the cheapest bodywork shops here are really dlcks when it comes to bumper repairs.

If the bumper don't align well with the fender, some of these a-holes rivet the bumper to the chassis/frame.

And then, for some of these bottom-dollar shops, any radar/parking sensors, fog lights etc embedded in the front bumper, gets broken when the guy removes the bumper. Whether they shatter the connectors, or they break the wiring because they tugged at the bumper to get it out from the car.

Then they do wiring splicing or just use sealant to jam the bare connectors back into the electronics. In some cases, causing a short or a change in the resistance reading of the wiring (that the sensors need to work correctly).

If I were the AD, I would void the warranty. No questions asked.
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Boss, some of the cheapest bodywork shops here are really dlcks when it comes to bumper repairs.

If the bumper don't align well with the fender, some of these a-holes rivet the bumper to the chassis/frame.

If I were the AD, I would void the warranty. No questions asked.
For a reason, I don't claim my workshop is the cheapest, infact, in the Mazda chat group, some are pretty against my regular workshop citing expensive and 'out-to-earn-money'.

Bumpers if stock from distri, will fit nicely, with the clips, plus my workshop is out for long term business and they have no interest in following up with shoddy workmanships themselves. So that's the reason i opted for additional premium to permit me to go back to them for bodyworks and Mazda related repairs.

ADs cannot just void warranty for shoddy workmanship, their sales will take a hit, which is why, some bloody workshops like you say, gets away with it. For this very reason, I refuse to go to other people's workshop if they hit me or promise me their workshop will do a good job.

I've seen AD's shoddy workmanship also, my CX-5 went in for one week came back my rear bumper plastic was folded one side higher than the other. it was like it ran over some kerb causing it to fold in.

I had a prior image taken so i sent that back as proof. As usual, ding-dong...

I went to my regular workshop, he got his worker pull it back out, made sure it was level.... TEK finally told me they were willing to replace it, but the entire bumper had to be changed, with full paint job. That's going to be another week.

Sure, my regular workshop did a dirty quick job, but it saved me time, and i wasn't out to kill for a new part, I just wanted the issue fixed. TEK simply... SLOW.
 

Comage

Supremacy Member
Joined
Jan 1, 2000
Messages
9,894
Reaction score
3,200
For a reason, I don't claim my workshop is the cheapest, infact, in the Mazda chat group, some are pretty against my regular workshop citing expensive and 'out-to-earn-money'.

Bumpers if stock from distri, will fit nicely, with the clips, plus my workshop is out for long term business and they have no interest in following up with shoddy workmanships themselves. So that's the reason i opted for additional premium to permit me to go back to them for bodyworks and Mazda related repairs.

ADs cannot just void warranty for shoddy workmanship, their sales will take a hit, which is why, some bloody workshops like you say, gets away with it. For this very reason, I refuse to go to other people's workshop if they hit me or promise me their workshop will do a good job.

I've seen AD's shoddy workmanship also, my CX-5 went in for one week came back my rear bumper plastic was folded one side higher than the other. it was like it ran over some kerb causing it to fold in.

I had a prior image taken so i sent that back as proof. As usual, ding-dong...

I went to my regular workshop, he got his worker pull it back out, made sure it was level.... TEK finally told me they were willing to replace it, but the entire bumper had to be changed, with full paint job. That's going to be another week.

Sure, my regular workshop did a dirty quick job, but it saved me time, and i wasn't out to kill for a new part, I just wanted the issue fixed. TEK simply... SLOW.
Not just your Mazda chat group, Sir. Even the Toyota ones I'm in... Same trend.

Conclusion is just that SG car owners are just mostly guys who just want the most bottom-dollar job for their cars. They don't need - and they don't want quality.

Personally I don't have anything against these a-hole car guys for wanting to save a buck - but when you shlt your car out to the used car market, it becomes my problem when that shltbox car is the one that I shortlisted (unknowing of its shoddy repair record).
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Not just your Mazda chat group, Sir. Even the Toyota ones I'm in... Same trend.

Conclusion is just that SG car owners are just mostly guys who just want the most bottom-dollar job for their cars. They don't need - and they don't want quality.

Personally I don't have anything against these a-hole car guys for wanting to save a buck - but when you shlt your car out to the used car market, it becomes my problem when that shltbox car is the one that I shortlisted (unknowing of its shoddy repair record).
Haha... so far the cars I resell after using, all happy users... :D
 

cooee_sg

Junior Member
Joined
Feb 13, 2008
Messages
11
Reaction score
0
was at Mazda service center today to "fix" my rattling sound on my Mazda 3 BP front passenger dashboard side.

but it seems like the issue is still there after they did some "tightening" and "foaming" job.

wanted to ask if any Mazda 3 BP owner encountered the issue and had it rectified?
 

cooee_sg

Junior Member
Joined
Feb 13, 2008
Messages
11
Reaction score
0
also, was enquiring on their servicing package when I was at the Mazda Service center and found out from their service advisor that they only inspect and NOT change the ATF for all their servicing schedules...not even for 40,000 KM, 60,000 KM, 80,000 KM, 100,000 KM and 120,000 KM.

is that the norm for Mazda 3 BP servicing schedules for not changing the ATF?

but I remember that my "outside" workshop did change the ATF for my previous Mazda 3 BN servicing schedules like every 40,000 KM.
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
also, was enquiring on their servicing package when I was at the Mazda Service center and found out from their service advisor that they only inspect and NOT change the ATF for all their servicing schedules...not even for 40,000 KM, 60,000 KM, 80,000 KM, 100,000 KM and 120,000 KM.

is that the norm for Mazda 3 BP servicing schedules for not changing the ATF?

but I remember that my "outside" workshop did change the ATF for my previous Mazda 3 BN servicing schedules like every 40,000 KM.
Mazda ATF is claimed to be lifetime, they will not change it. You can change it outside. I did mine at 80K for previous car.
 

Cumzilla

Master Member
Joined
Oct 28, 2002
Messages
3,373
Reaction score
217
Mazda ATF is claimed to be lifetime, they will not change it. You can change it outside. I did mine at 80K for previous car.
Did mine at around 60 or 70k for my previous car also, when drained out like kopi-o, wonder how it can be claimed to be lifetime.
 

EJB

Great Supremacy Member
Joined
May 24, 2001
Messages
53,213
Reaction score
9,593
Did mine at around 60 or 70k for my previous car also, when drained out like kopi-o, wonder how it can be claimed to be lifetime.
I didn’t trust that, so I paid workshop to change it. Last car sold at 79k mileage, not my problem Liao.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top