[MNO] Starhub Mobile Discussion

[froztheart]

Doesn't seem to have a dedicated Starhub thread here. Let me start the ball rolling.

Starhub's STAR plan please head over the other thread instead.
Starhub - Star Plan

Starhub's latest Unlimited plans with Caller ID & Scamsafe inclusive from NOV 2025.

5G Unlimited & Senior​

Details / Plan	Lite	Core (Multi-line discount)	Plus (Multi-line discount)	Max (Multi-line discount)	Senior (60 & above)
Local data	150GB	Unlimited	Unlimited	Unlimited	150GB
Local talk time	1000	Unlimited	Unlimited	Unlimited	500
# of SMS	750	Unlimited	Unlimited	Unlimited	500
Roaming regional data	1GB (5 countries)	5GB (5 countries)	10GB APAC (20 destinations)	NA	1GB (5 countries)
Global roaming data	1GB (165 countries)	3GB (165 countries)	5GB (165 countries)	20GB (165 countries)	1GB (165 countries)
Global talk time	Unlimited	Unlimited	Unlimited	Unlimited	NA
Global SMS	Unlimited	Unlimited	Unlimited	Unlimited	NA
IDD	NA	Unlimited	Unlimited	Unlimited	NA
Monthly device credits	NA	5	10	20	NA
Contract free	Yes	Yes	Yes	Yes	Yes
ScamSafe	Yes	Yes	Yes	Yes	Yes
Caller ID	Yes	Yes	Yes	Yes	Yes
Price	S$22	S$38	S$48	S$78	S$12

5G Platinum Plans​

Details / Plan	Platinum (Multi-line discount)	Platinum Elite (Multi-line discount)
Local data	Unlimited	Unlimited
Local talk time	Unlimited	Unlimited
# of SMS	Unlimited	Unlimited
Roaming regional data	NA	NA
Global roaming data	30GB (165 countries)	Unlimited (165 countries)
Global talk time	Unlimited	Unlimited
Global SMS	Unlimited	Unlimited
IDD	Unlimited	Unlimited
Monthly device credits	50	80
Contract free	Yes	Yes
ScamSafe	Yes	Yes
Caller ID	Yes	Yes
Price	S$128	S$188

Mobile+ 2-years plans
Get a device with your preferred Mobile+ 2-year plan and enjoy 5G access for blazing speeds and responsiveness for unlimited surfing, gaming and streaming.

Mobile+ $69 2-year plan​	Mobile+ $99 2-year plan​	Mobile+ $129 2-year plan​	Mobile+ $169 2-year plan​
80GB​	110GB​	140GB​	170GB​
- 5G Access	- 5G Access​	- 5G Access​	- 5G Access​
- Free 1-month GeForce NOW​	- Free 1-month GeForce NOW​	- Free 1-month GeForce NOW​	- Free 1-month GeForce NOW​
- 300 outgoing mins​	- 600 + 400* outgoing mins	- 800 + 1,000* outgoing mins	- 1,200 + 1,000* outgoing mins
- 200 SMS​	- 600 SMS​	- 800 SMS​	- 1,000 SMS​
- FREE incoming calls​	- FREE incoming calls​	- FREE incoming calls​	- FREE incoming calls​
- FREE international Roaming Subscription* (opt-in is required)​	- FREE international Roaming Subscription* (opt-in is required)​	- FREE international Roaming Subscription* (opt-in is required)​	- FREE international Roaming Subscription* (opt-in is required)​
- FREE 3-month Amazon Prime​	- FREE 3-month Amazon Prime​	- FREE 3-month Amazon Prime​	- FREE 3-month Amazon Prime​
$70.29 per month​	$100.86 per month​	$131.42 per month​	$172.16 per month​

- As of 08 May 2024

NOTE:

• Promotions are valid till a date determined by StarHub. Terms & Conditions apply.
• Enjoy the best mobile experience with StarHub, winner of the most wins in the recent Opensignal’s Singapore: Mobile Network Experience Report November 2023.
• Enjoy additional 400 outgoing minutes for 24 months on Mobile+ $99/$129/$169 2-year plans.
• Promotions for $54.64 (U.P. $69.64) / $79.93 (U.P. $99.93) Mobile+ 2-year plans are only valid for 24 months upon date of sign up.
• Senior Exclusive plans are applicable for seniors aged 60 and above. Sign up online or visit any StarHub shop.
• Customer(s) with disability(s) or hearing/visual impairments, please visit any StarHub shop for assistance.
• Free International Roaming Subscription (U.P. $10/month) comes FREE with our mobile plans. Usual charges for roaming usages and roaming packages applies.
• In the event that there are discrepancies in the Charges payable for the Services across our platforms (including, but not limited to, our online store, website and app), the Charges stipulated in your bill shall prevail.
• A 5G software update from the phone manufacturers may be required. Please refer to the 5G Device FAQ for the list of StarHub approved handsets.

Starhub Roaming
https://www.starhub.com/personal/mobile/travel-roam/travelling-overseas.html

 

[samferguson]

Caller id not included?

 

[froztheart]

Caller id not included?

Nope, 3 MNO, Starhub, Singtel & M1, charges for Caller ID, apart from SIMBA which is offered free.

Starhub	Singtel	M1
$5.45/month	$5.45/month	$5.45/month
No registration charges	Set-up fee $10.90	Registration charge @ $10.90
- This will not apply if the calling party has Caller Number Non-Display service activated or if it is not a call from Singapore. - New StarHub Mobile customers and those activating value-added services on existing mobile lines for the first time can enjoy a registration fee waiver of the Caller Number Display service.

Starhub
Singtel
M1

 

[swathe]

$100 for 100GB plan is insane

 

[froztheart]

$100 for 100GB plan is insane

Good old daysssssssssssssss

 

[Jurong640]

$100 for 100GB plan is insane

Crazy to think. But on the other hand, there are people who pay these prices monthly on Singtel prestige plans. Last time I remember there was a $239/MTH plan

 

[Beepbeep8]

My last package with ST was $72 with 3gb data for 2 years. Converted to MVNOs and never look back

 

[doreen27]

is there anyway to port from eight to starhub?

 

[froztheart]

is there anyway to port from eight to starhub?

Just port in? What's the issue you are facing?

 

[doreen27]

from the drop down list at starhub. eight was not listed

 

[froztheart]

from the drop down list at starhub. eight was not listed

Have to check with Starhub then.

 

[froztheart]

 

[Jirachi]

Wtf. iPhone 16e promotion. Might as well not.

 

[froztheart]

Wtf. iPhone 16e promotion. Might as well not.

I mean there might possibly be other promotions too, since this year's Comex marketing is cui.
Locking the promotions and deals behind a data collection exercise before one can access.

Logically Staarhub/telcos want to clear their iPhone16e with the impending series 17 on 09 Sept (10Sept SGT).
Otherwise, after that they might possibly lelong sale liao.

 

[singsangsong]

I mean there might possibly be other promotions too, since this year's Comex marketing is cui.
Locking the promotions and deals behind a data collection exercise before one can access.

Logically Staarhub/telcos want to clear their iPhone16e with the impending series 17 on 09 Sept (10Sept SGT).
Otherwise, after that they might possibly lelong sale liao.

https://www.starhub.com/content/dam/starhub/2025/personal/promotions/comex-2025/a4-flyer-6pp.pdf

Free EPL bundled for all mobile sign ups, including SIM-only (both Star and non-Star plans), first time I seen EPL bundled FOC for SIM-only, quite good deal IMO

Edit: I take back my words, not with the terrible Starhub CS

 

[froztheart]

https://www.starhub.com/content/dam/starhub/2025/personal/promotions/comex-2025/a4-flyer-6pp.pdf

Free EPL bundled for all mobile sign ups, including SIM-only (both Star and non-Star plans), first time I seen EPL bundled FOC for SIM-only, quite good deal IMO

Yes, with EPL is a really good deal for mobile sign up and interested in/watches EPL.

 

[schlep]

https://www.starhub.com/content/dam/starhub/2025/personal/promotions/comex-2025/a4-flyer-6pp.pdf

Free EPL bundled for all mobile sign ups, including SIM-only (both Star and non-Star plans), first time I seen EPL bundled FOC for SIM-only, quite good deal IMO

I was one of those who signed up for a SIM Only plan - the $28 one last Sunday during Comex.

However, I haven't received the complimentary Premier League subscription yet. It is also a little tricky because before signing up for this plan, I already have a standalone Premier League subscription. However, it has been 6 days since I signed up for the SIM Only plan and I have yet to receive any email or SMS regarding the complimentary subscription. I am also still being charged for Premier League.

I was wondering if anyone else received theirs already.

 

[froztheart]

I was one of those who signed up for a SIM Only plan - the $28 one last Sunday during Comex.

However, I haven't received the complimentary Premier League subscription yet. It is also a little tricky because before signing up for this plan, I already have a standalone Premier League subscription. However, it has been 6 days since I signed up for the SIM Only plan and I have yet to receive any email or SMS regarding the complimentary subscription. I am also still being charged for Premier League.

I was wondering if anyone else received theirs already.

Checked with Starhub yet?

 

[singsangsong]

It is up to 1 month for activation, I asked at least two people on site

I was one of those who signed up for a SIM Only plan - the $28 one last Sunday during Comex.

However, I haven't received the complimentary Premier League subscription yet. It is also a little tricky because before signing up for this plan, I already have a standalone Premier League subscription. However, it has been 6 days since I signed up for the SIM Only plan and I have yet to receive any email or SMS regarding the complimentary subscription. I am also still being charged for Premier League.

I was wondering if anyone else received theirs already.

Said it twice previously somewhere else on this forum and I bashed Star hub for being opaque about it

Edit:
Post in thread 'COMEX 2025' https://forums.hardwarezone.com.sg/threads/comex-2025.7131355/post-157196953
Post in thread 'COMEX 2025' https://forums.hardwarezone.com.sg/threads/comex-2025.7131355/post-157200082

 

[froztheart]

It is up to 1 month for activation, I asked at least two people on site

Said it twice previously somewhere else on this forum and I bashed Star hub for being opaque about it

Edit:
Post in thread 'COMEX 2025' https://forums.hardwarezone.com.sg/threads/comex-2025.7131355/post-157196953
Post in thread 'COMEX 2025' https://forums.hardwarezone.com.sg/threads/comex-2025.7131355/post-157200082

Ah yes, remembered you mentioning this.
So what did Starhub responded? To wait a month to activate and no way to expedite?