Mobo or mouse problem?

[rarenick]

After i setup the gigabyte B550i, i plugged in the usual mouse+keyboard and other USB devices at the back of the tower. The stock wireless ax antenna is also connected to its dedicated points.

From then, the mouse n keyboard have so much lag that they are almost unusable. I changed to another brand new wireless mouse but reuse the keyboard. All my new n old peripherals are logitech which i think using 2.4ghz frequency. Mouse seems to get better for a while but still quite laggy. So i removed the USB wireless adapters of these peripherals and plug them to the front USB ports instead. It got much better but occasionally still got lag.

Wondering what's going on and how i can tackle the problem?

Currently only ext hdd and USB speakers plugged into these two ports behind.

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[rarenick]

Also wish to know why there are USB 3.2 bios port and red colour USB 3.2 port. Can i simply use them for any USB devices?

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[yusoffb01]

use 5ghz wifi

 

[jasonwsc]

Use the USB 2.0 ports for the wireless dongle. USB 3.0 sometimes have interference.

 

[shadow84]

Also wish to know why there are USB 3.2 bios port and red colour USB 3.2 port. Can i simply use them for any USB devices?

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Red USB ports are USB 3.2 Gen 2, blue shld be Gen 1. Faster speeds if you can saturate them.

The USB bios port is for updating of bios remotely in the event you cant enter bios or windows to update. But not sure if can use it for thumbdrive, no harm trying unless u really used up all USB ports le.

 

[86technie]

- Have you tried installing AMD Chipset driver.
- Can get USB 2.0 header for keyboard and mouse.

SLS LV6 Worldwide Computer Pte Ltd The store near to the lift got many of these.

 

[rarenick]

use 5ghz wifi

Using already. Doesn't help

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[rarenick]

- Have you tried installing AMD Chipset driver.
- Can get USB 2.0 header for keyboard and mouse.

SLS LV6 Worldwide Computer Pte Ltd The store near to the lift got many of these.

Bought pc from aftershock. I suppose they already installed amd chipset driver.

My casing is Impulse, which is very small form factor. No slots to add USB 2 ports.

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[Koenig168]

Bought pc from aftershock. I suppose they already installed amd chipset driver.

My casing is Impulse, which is very small form factor. No slots to add USB 2 ports.

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Aftershock should be solving this problem for you.

 

[rarenick]

Aftershock should be solving this problem for you.

I doubt so. Sure say my own setup n peripherals problems. But yeah... I will try that as well. Thanks for the reminder.

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[Yongkit]

May I suggest the following

1. Check the connection of cable in motherboard is not loosen

2. Update the BIOS and driver for the motherboard

https://www.gigabyte.com/Motherboard/B550I-AORUS-PRO-AX-rev-10/support#support-dl

3. If above not solve probably try buy an external 4 port usb 2/3 and plug in usb port behind and try

 

[86technie]

Bought pc from aftershock. I suppose they already installed amd chipset driver.

My casing is Impulse, which is very small form factor. No slots to add USB 2 ports.

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Think best you check under programs whether is there a
AMD chipset driver.

 

[rarenick]

May I suggest the following

1. Check the connection of cable in motherboard is not loosen

2. Update the BIOS and driver for the motherboard

https://www.gigabyte.com/Motherboard/B550I-AORUS-PRO-AX-rev-10/support#support-dl

3. If above not solve probably try buy an external 4 port usb 2/3 and plug in usb port behind and try

Thanks. Will check for new updates.

I do have an ext USB 3 ports to try

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[rarenick]

Think best you check under programs whether is there a
AMD chipset driver.

Ok sure. Will do that

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[cscs3]

Use the USB 2.0 ports for the wireless dongle. USB 3.0 sometimes have interference.

You are right, depending on the USB chipser used for the mother board. Some device may not be ready (for use) soon after boot up. Use USB2 for keyboard and mouse for safe. Also check mother board setting making sure USB lacacy model is set to enable.

 

[rarenick]

You are right, depending on the USB chipser used for the mother board. Some device may not be ready (for use) soon after boot up. Use USB2 for keyboard and mouse for safe. Also check mother board setting making sure USB lacacy model is set to enable.

Problem is my pc no USB 2 slots

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[cscs3]

Problem is my pc no USB 2 slots

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Think should have USB lacacy model to select.
Try that. Some pc also has bios setting for usb keyboard and mouse support.

 

[cscs3]

Not sure your mother board is B550I AORUS PRO AX Motherboard, I checked that manual and found there is USB2.1 support on mother board. It has to connect via USB header.

This is also from manual just in case you have this option turn off by accident:

ƒ USB Configuration
& Legacy USB Support
Allows USB keyboard/mouse to be used in MS-DOS. (Default: Enabled)

 

[Yongkit]

Pls also try to remove the external hard drive.

Check if still lagging without the external hard drive connected?

 

[keenklee]

Bring the PC to another location and try.