XiongIsMyNick
Banned
- Joined
- Dec 25, 2009
- Messages
- 330
- Reaction score
- 4
FAQs by our Community
1) Options trading for which market available?
Ans: Options trading for Hong Kong and United States are available.
2) Transfer money need pay $30?
Ans: Yes, you will need to pay the $30 dollars. However, we are working towards allowing our users to trade directly in SGD in the coming months.
3) Can you guys make the transfer much quicker? Tiger takes only 5 mins because they link with DBS to offer Direct Debit. Tiger has this, makes deposit almost instant. Will you guys implement something like this before official launch?
Ans: Yes, this feature is currently unavailable as we are at our soft launch phase. However, we are working really hard to provide this feature for our users during our official launch.
4) Can FUTU be the first broker in a Singapore to offer free commission for all stocks including SG?
Ans: Currently we have a promotion of 1 year commission-free trading for HK and US stocks when you successfully open an account with us from 1st Feb to 28th Feb 2021. When we have an update for SG market, we will definitely update all our users.
5) There are 2 apps. Singapore customers should download the moomoo one? What is the difference?
Ans: Yes, we do have 2 apps. Moomoo is the international version of Futubull and is specifically designed for overseas investors and provide global investment services. Whereas Futubull is for users that are based in Greater China Region.
6) Can everything in the app be English (or at least have them translated by default) end of the month?
Ans: Thank you for your feedback on this. We are working to improve on it at the moment.
7) USD 30 to and fro charged by the bank. Seems like Moomoo hasn’t implemented FAST transfer yet. Will this be done by end January then we don’t have to pay $30 each time? Tiger is $0.
Ans: We are working towards allowing our users to trade directly in SGD in the coming months and will keep all our users updated.
8) Will SGD funding be made available?
Ans: We are working towards allowing our users to trade directly in SGD in the coming months and will keep all our users updated.
9) Can subscribe to IPOs? Need to be an accredited investor to do so?
Ans: No, this is currently not available at this soft launch phase. However, we are working towards making it available in future.
10) Can trade pre/post-market?
Ans: Yes, you can trade pre/post-market.
11) Any physical office in Singapore?
Ans: Yes, we do have an office in Singapore at the address is 160 Robinson Rd, #25-07 SBF Centre, Singapore 068914.
12) Is there any Fund in/out system like Tiger?
Ans: No, this is currently not available at this soft launch phase. However, we are working towards making it available in future.
13) For OTC/PINK counters, CFDs and cryptos: It is currently not available at this soft launch phase. However, we are working towards making it available in future.
14) Any custodian fees? There is no custodian fees at the moment.
15) If I were to transfer my shares from Tiger Brokers to Moomoo, will there be any charges involved?
Ans: For this, I will need your help to reach out to us directly through
clientservice@futusg.com to arrange.
16) How long will it take to receive the funds after deposit? 1-3 working days. Will update once you guys when the system is improved to make this quicker.
:]
1) Options trading for which market available?
Ans: Options trading for Hong Kong and United States are available.
2) Transfer money need pay $30?
Ans: Yes, you will need to pay the $30 dollars. However, we are working towards allowing our users to trade directly in SGD in the coming months.
3) Can you guys make the transfer much quicker? Tiger takes only 5 mins because they link with DBS to offer Direct Debit. Tiger has this, makes deposit almost instant. Will you guys implement something like this before official launch?
Ans: Yes, this feature is currently unavailable as we are at our soft launch phase. However, we are working really hard to provide this feature for our users during our official launch.
4) Can FUTU be the first broker in a Singapore to offer free commission for all stocks including SG?
Ans: Currently we have a promotion of 1 year commission-free trading for HK and US stocks when you successfully open an account with us from 1st Feb to 28th Feb 2021. When we have an update for SG market, we will definitely update all our users.
5) There are 2 apps. Singapore customers should download the moomoo one? What is the difference?
Ans: Yes, we do have 2 apps. Moomoo is the international version of Futubull and is specifically designed for overseas investors and provide global investment services. Whereas Futubull is for users that are based in Greater China Region.
6) Can everything in the app be English (or at least have them translated by default) end of the month?
Ans: Thank you for your feedback on this. We are working to improve on it at the moment.
7) USD 30 to and fro charged by the bank. Seems like Moomoo hasn’t implemented FAST transfer yet. Will this be done by end January then we don’t have to pay $30 each time? Tiger is $0.
Ans: We are working towards allowing our users to trade directly in SGD in the coming months and will keep all our users updated.
8) Will SGD funding be made available?
Ans: We are working towards allowing our users to trade directly in SGD in the coming months and will keep all our users updated.
9) Can subscribe to IPOs? Need to be an accredited investor to do so?
Ans: No, this is currently not available at this soft launch phase. However, we are working towards making it available in future.
10) Can trade pre/post-market?
Ans: Yes, you can trade pre/post-market.
11) Any physical office in Singapore?
Ans: Yes, we do have an office in Singapore at the address is 160 Robinson Rd, #25-07 SBF Centre, Singapore 068914.
12) Is there any Fund in/out system like Tiger?
Ans: No, this is currently not available at this soft launch phase. However, we are working towards making it available in future.
13) For OTC/PINK counters, CFDs and cryptos: It is currently not available at this soft launch phase. However, we are working towards making it available in future.
14) Any custodian fees? There is no custodian fees at the moment.
15) If I were to transfer my shares from Tiger Brokers to Moomoo, will there be any charges involved?
Ans: For this, I will need your help to reach out to us directly through
clientservice@futusg.com to arrange.
16) How long will it take to receive the funds after deposit? 1-3 working days. Will update once you guys when the system is improved to make this quicker.
:]
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