ilovemorgiana
Junior Member
- Joined
- Dec 6, 2019
- Messages
- 2
- Reaction score
- 0
just to share my experience with circles life.
few days ago i receive the sim delivery at 11am, activate it, after work back home sleep, next morning got sms ask to switch sim, i did and downloaded the app, i got the referral benefit (unlimited data for 3 months) blah blah blah.
everything worked out smoothly, i was so happy with it until -- i step in my office....it has no connection at all....
my office located in central area, storey 15, it shows 2 bars of 4g coverage, but it cant do shyt... cant even receive whatsapp messages. and it is draining my phone battery as it is trying to find connection.
talked to customer service, they ask me to reset the APN, i dont see APN setting on my iphone xs. though i dont believe it is the cause because i can just take the lift and go down, the signal become full and speed is fast.
so i decided to port away after 1 day with CL. (previously using singtel so i requested to port back). these few days no connection in the office is the worst days for me. i know CL loan m1's network, but didn't know is that bad at my workplace. it works fine at my house (storey 15), and to my fren who refer me and work at the next street.
i dont blame CL for this, i can see their work efficiency and trying hard to attract market share, but please give head's up to customer on what kind network we will be getting...
few days ago i receive the sim delivery at 11am, activate it, after work back home sleep, next morning got sms ask to switch sim, i did and downloaded the app, i got the referral benefit (unlimited data for 3 months) blah blah blah.
everything worked out smoothly, i was so happy with it until -- i step in my office....it has no connection at all....
my office located in central area, storey 15, it shows 2 bars of 4g coverage, but it cant do shyt... cant even receive whatsapp messages. and it is draining my phone battery as it is trying to find connection.
talked to customer service, they ask me to reset the APN, i dont see APN setting on my iphone xs. though i dont believe it is the cause because i can just take the lift and go down, the signal become full and speed is fast.
so i decided to port away after 1 day with CL. (previously using singtel so i requested to port back). these few days no connection in the office is the worst days for me. i know CL loan m1's network, but didn't know is that bad at my workplace. it works fine at my house (storey 15), and to my fren who refer me and work at the next street.
i dont blame CL for this, i can see their work efficiency and trying hard to attract market share, but please give head's up to customer on what kind network we will be getting...
