My iPhone X failed the DFU hard reset

[KyoShire]

Brought my iPhone X today to an apple-verified repair shop (QCD Westgate). Based on their diagnosis, it had hardware error and was unable to enter repair mode (was recommended a 1 for 1 exchange, but my warranty had expired). I managed to connect it to iTunes after some trying but was unable to restore or update due to error 4013.

To clarify: I did not drop my phone before / always ensured battery is not left overcharged / did not install any unauthorized apps.

It took me by surprise as it was working perfectly fine yesterday. Right now, I am quite upset that the lifespan of my iPhone X was only 1 year, even after all the steps done to take great care of it. I suspect that it might pushed some update (iOS 13) that cause it to fail suddenly.

Does anyone have an idea what could have happened to my iPhone X? And if it could not be fixed, are there any tips that you can share to prevent such issue from occurring?

Thanks!

 

[Jirachi]

Head to Apple Store and see what happens.

I was on the developer beta of iOS 13.0 from Beta 1 to 8 on my iPhone X and nothing of this sort happened.

via  iPhone 11 Pro Max HardwareZone Forums app

 

[Rukure]

My 2 year old iphone x still functions like new maybe you just suay

 

[duhduhduh]

I lost my data because of this too.

I think they need to think of a way of better doing backup. For instance pictures to be sync separately, and app data to be sync separately. There should be a choice of what to choose to backup and etc.

I cannot imagine how long does it take to sync and back up a 256gb that full of pics!

 

[reddevil0728]

I lost my data because of this too.

I think they need to think of a way of better doing backup. For instance pictures to be sync separately, and app data to be sync separately. There should be a choice of what to choose to backup and etc.

I cannot imagine how long does it take to sync and back up a 256gb that full of pics!

There is an option to choose what to backup.

Anyway after the first backup, subsequent backups are all incremental, so it shouldn't be that bad if you do it quite periodically.