MyRepublic fibre - Part 4

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eR1c.sg

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Quite upset.

On the first day the 1gbps was launch, i follow the email instruction and did my renewal order online. The beginning had some error. After MR fb page announce that they upgrade the server, i did the renewal again and finished the upgrading.

Last friday, i received an email asking me to finish editing my save order draft and complete my order. A url link was given. i clicked on the link and went to a MR page. Entered my details and an error was shown, saying it could not retrieve my application.

Emailed MR on friday and only received a one line reply.
"We did not receive your order. You may need to re-apply. Thanks!"

if my order was not even in the system, why am i receiving the email about draft order in the first place? and what happen on the first day i apply for the renewal? Why is my record gone?

Now i have to re-apply and re-join the queue at the back....

damn.....
 
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eR1c.sg

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Trying to re-order again... Damn... on the first day, the OTC was indicate 'Waived', now it indicates '$58'...

and damn again...
why am i getting this error??
"An API error has occurred. Invalid customer_id. Please try again later." When the website correctly display all my information after i enter my email and password???
 
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xRenol

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eR1c.sg said:
Quite upset.

On the first day the 1gbps was launch, i follow the email instruction and did my renewal order online. The beginning had some error. After MR fb page announce that they upgrade the server, i did the renewal again and finished the upgrading.

Last friday, i received an email asking me to finish editing my save order draft and complete my order. A url link was given. i clicked on the link and went to a MR page. Entered my details and an error was shown, saying it could not retrieve my application.

Emailed MR on friday and only received a one line reply.
"We did not receive your order. You may need to re-apply. Thanks!"

if my order was not even in the system, why am i receiving the email about draft order in the first place? and what happen on the first day i apply for the renewal? Why is my record gone?

Now i have to re-apply and re-join the queue at the back....

damn.....
Click to expand...

eR1c.sg said:
Trying to re-order again... Damn... on the first day, the OTC was indicate 'Waived', now it indicates '$58'...

and damn again...
why am i getting this error??
"An API error has occurred. Invalid customer_id. Please try again later." When the website correctly display all my information after i enter my email and password???
Click to expand...

eR1c.sg said:
damn.... tried with my customer ID also same error....
damn unhappy....
Click to expand...

eR1c.sg said:
tried another browser... same error!
Click to expand...

eR1c.sg said:
and my post on MR FB was removed. damn...
Click to expand...

Did you call MR to check for you?
 
nivleK1985

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eR1c.sg said:
Quite upset.

On the first day the 1gbps was launch, i follow the email instruction and did my renewal order online. The beginning had some error. After MR fb page announce that they upgrade the server, i did the renewal again and finished the upgrading.

Last friday, i received an email asking me to finish editing my save order draft and complete my order. A url link was given. i clicked on the link and went to a MR page. Entered my details and an error was shown, saying it could not retrieve my application.

Emailed MR on friday and only received a one line reply.
"We did not receive your order. You may need to re-apply. Thanks!"

if my order was not even in the system, why am i receiving the email about draft order in the first place? and what happen on the first day i apply for the renewal? Why is my record gone?

Now i have to re-apply and re-join the queue at the back....

damn.....
Click to expand...

could you send me a pm with your NRIC and contact number will get someone to contact you. And no, we don't delete posts on fb =). https://www.facebook.com/MyRepublicSG/posts/778370768856938?notif_t=wall
 
ComPuiTer

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So the problem still exist? The online registration is still full of bugs...? I call MR to ask them to look into these problem. Apparently they are still not responding to it. I make 3 calls already and registered 3 times IIRC and cant be bothered to call and verify anymore. If anything goes wrong, I will just use the confirmation email to whack them.
 
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xRenol

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ComPuiTer said:
So the problem still exist? The online registration is still full of bugs...? I call MR to ask them to look into these problem. Apparently they are still not responding to it. I make 3 calls already and registered 3 times IIRC and cant be bothered to call and verify anymore. If anything goes wrong, I will just use the confirmation email to whack them.
Click to expand...

I also never call to verify. I just based on the confirmation email that their order team will contact me from 3rd week of Feb onwards to schedule the installation.
 
azrin619

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if you die die want a real confirmation of your application...sign up with a partner...sure confirm one...heeeee
 
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dante-z

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so can i still register online then reject when they call me up and no need to pay anything ?
 
Night.Stalker

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Good Afternoon everyone, just signed up for myrepublic 1GB plan.

Can any kind bros here recommend me good wireless adapter? I stay in second lvl and the router will be placed at lvl 1 in the living room.

TIA
 
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Lehnsherr

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omg_88

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Any customers on 1Gbps yet? Cannot wait to see their speed test results for local and international... Haha
 
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