MyRepublic fibre - Part 4

[xRenol]

access your router page and do some basic configuration.
try updating the router firmware too if u know how.

The installer came to set up. He used the lan cable to do setting. And the internet is working fine. Now I try to use the wifi on my laptop but there is no connection. I can only connect to internet via cable. I am sitting on the living room floor as I type.

I called the technical hotline and the wait was so long that all my calls are hanged up by MyRepublic. The online chat has a message that says all operators are not available. This is so frustrating. Waited for so long for the installation and now cannot access wifi. And no one is manning the hotline and online chat as well. It seems like MyRepublic is facing a lot of technical issues. Regret choosing MyRepublic.

I believe the main problem is the operators manning the Technical Hotline and Online Chat are forever busy or not online.

 

[currypig]

Their customer service level is terrible , a simple relocation request turned into a disaster.

Internet service was stopped prematurely more than a week , nobody in the team knows what is happening and even the manager fails to understand the problem.

And I am still out of internet thanks to their great customer service.

Just checking. Say I moved residence, do I need to bring any of the equipments with me? E.g the ONT.

Right now there is only TP, fiber cable and ONT left.
P.S: I do know TP has to be left there.

Sent an email to myservices@myrepublic.com.sg few days ago but haven't receive anything as yet.

 

[dawntime]

Intending to move to VQ for my main connection instead. MR isn't bad, but it's rather obvious that they have exceeded what their threshold.

 

[currypig]

At least don't over promised... Damn pissed with their empty promised , I am still waiting on the phone , already past 40 mins no one picking up

Intending to move to VQ for my main connection instead. MR isn't bad, but it's rather obvious that they have exceeded what their threshold.

 

[xRenol]

VQ is down 1 hour ago.

From VQ Facebook.

Hi everyone, theres currently an outage on the network. Engineers are investigating will post updates as we receive.

Update 8:13pm:

Engineers have reported that network is almost back to normal - at 90% now.

Reported ETA is 30mins.


Update:

Freedom VPN DNS is still down but non-vpn sites can be access by switching to the following DNS temporarily:

Primary: 132.147.113.3
Secondary: 132.147.114.3

For mac users here's a short video on how to switch DNS:
How to change your Mac's DNS settings - YouTube

Windows users:
How to change your DNS on Windows 7 - YouTube

 

[danxiaogui86]

Thanks for the prompt reply! How about the fiber cable though?

Yes, bring everything except the TP point.

 

[Wockets]

Yes, bring everything except the TP point.

Why twitch at source quality starts to buffer intermittently again
Can't even last 10 secs and it will buffer D:

It was fine for the past week

Gamer 150MB/s plan

Twitch

 

[danxiaogui86]

Why twitch at source quality starts to buffer intermittently again
Can't even last 10 secs and it will buffer D:

It was fine for the past week

Gamer 150MB/s plan

Twitch

Just tried, played at high quality, no buffering.
LOL. Girl Gamer ^^

 

[hiimajerk]

Anyone having sudden slowdowns?

I seem to be suffering from it....

 

[dawntime]

Sent an email about relocation of service.
CID: 1010035.

 

[Wockets]

High quality works fine, did you try Source? D:

 

[xRenol]

High quality works fine, did you try Source? D:

I tried on Source and no buffering for me as of now.

On Ultra 1Gbps.

 

[xRenol]

Anyone having sudden slowdowns?

I seem to be suffering from it....

Any particular websites that I can test?

 

[nivleK1985]

Hi guys, the AC68 firmware is out =).

 

[eriol125]

Previously able to get over 900Mbps in MR speedtest, since last week i only capped dl 300ish. so where is the other 700Mbps I paid for? no config and hardware changes.

 

[xRenol]

Previously able to get over 900Mbps in MR speedtest, since last week i only capped dl 300ish. so where is the other 700Mbps I paid for? no config and hardware changes.

Which router are you using?

 

[zelda3d]

Gamer Plan

Hi peeps,

Any Battlefield 4 players here?? Currently im having this issue on having high pings (190ms ~ 300ms) on asia servers, especially on Japanese servers.

Previously before I jump ship (from SingTel), i could get at max 150ms when playing on asia servers. High pings only appears after i started using MR.

Any users also having this issue?

 

[aptget]

Hi guys, the AC68 firmware is out =).

but where the firmware ? whats the version number and most importantly, where to download ?

Asus support page is still on : ASUS RT-AC68U Firmware version 3.0.0.4.374.b5656

 

[blitzio]

Opennet finally came today, testing took about 5 mins or so. Now comes the actual MR installation on Saturday. It's been a long time coming! Signed up in Jan.

 

[ZarakiKPC]

Opennet finally came today, testing took about 5 mins or so. Now comes the actual MR installation on Saturday. It's been a long time coming! Signed up in Jan.

did they call or something? supposed to have installation by MR(no news about openet,maybe my area no need...) later, but other than the initial call to make appointment, no news at all

edit: lol, the minute i posted this i received a call.