MyRepublic fibre - Part 4

[mocax]

internet down again...

 

[mocax]

when will the new ont with phone jack arrive?

still using temporary ont without phone, almost 1 month already...

 

[tuckloong]

Thanks MR deep deep for the Apple Live stream and Holland vs Czech match...smooth smooth

 

[Naoyuki]

You can consider to pay a visit to their office.

No time... already going overseas soon. I didn't even have so much trouble contacting CSO with starhub... Sigh

 

[xRenol]

No time... already going overseas soon. I didn't even have so much trouble contacting CSO with starhub... Sigh

For me, I do not have much troubles contacting MR CSO via email. They replied quite fast most of the times but only a couple of times quite slow but at least they still reply.

 

[Sensational]

anybody knows how long does it take to cancel the internet? wondering how many days in advance i should call to cancel.

 

[aLeX84]

trololol just got a call from the MR service rep as a follow-up to my 300mbps upgrade last month.. seems like they in the process of migrating their csvcs from POTS to VOIP as the guy who arranged my appt did it on a landline and this csvcs called me from a VOIP number. Maybe that's why some of the bros here can't get through to their support line

 

[Limexx]

internet is down now ??

 

[misato]

MR Billing system suddenly decided I should pay more for Sept.. and added a extra $15 to my bill and the new total charged to my Credit Card. How strange. I suggest everyone review their bill and check if your also getting this.

 

[Naoyuki]

Managed to get through to their call line now.. guess they all stop working after office hours and not until 8pm. Best time to call is in the morning.

So termination is just call and no confirmation also ...

 

[davidquah]

twitch stream is super laggy.
getting fed up.

 

[AinBo]

twitch stream is super laggy.
getting fed up.

iTeleport down.. can't watch hulu... twitch stream laggy like ****..

myrepublic... sigh

 

[reny]

anybody knows how long does it take to cancel the internet? wondering how many days in advance i should call to cancel.

I did an online chat on Monday requesting for termination once I confirmed that my new ISP is working well. I was told that I'll need to wait for the "terminators" to call me for arrangement and it'll take 2-3 days. But she called me on the next day, and arrange to pick up the ONT and phone adaptor. However, the service is only available weekdays 9-6 (select morning or afternoon slot), or sat 9-1. So it's 5 days for me.

 

[den80001]

Static IP

Hoping someone can help here:

I have a Myrepublic account with static IP, however when I try to portforward on your provided router ASUS RT-AC66U , the ports are still closed.

I called your tech helpline but it keeps getting disconnected after waiting for 10 mins.

 

[xia0zhang]

how do u all get to be on hold for 45 min, after 15 mins my called got cut off by them

 

[Sensational]

I did an online chat on Monday requesting for termination once I confirmed that my new ISP is working well. I was told that I'll need to wait for the "terminators" to call me for arrangement and it'll take 2-3 days. But she called me on the next day, and arrange to pick up the ONT and phone adaptor. However, the service is only available weekdays 9-6 (select morning or afternoon slot), or sat 9-1. So it's 5 days for me.

okay thanks alot for the advice! then i can plan when to tell them i wanna cancel.

 

[ArtURtlE]

my teleport service just mysteriously got cancelled...when i tried to login to my account to suscribe .. service not available yet...seriously why bother to upload the new interface for MR Myaccount if its not 100% working ????Did not even bother to send out email/notification that Teleport will be terminated or give existing suscribers any notification /option to continue using it...

 

[AinBo]

my teleport service just mysteriously got cancelled...when i tried to login to my account to suscribe .. service not available yet...seriously why bother to upload the new interface for MR Myaccount if its not 100% working ????Did not even bother to send out email/notification that Teleport will be terminated or give existing suscribers any notification /option to continue using it...

anyone still having problem with teleport service? can't access hulu or netflix at all...

 

[The_King]

are you guys for real?? so many minor problem?

 

[Lehnsherr]

my teleport service just mysteriously got cancelled...when i tried to login to my account to suscribe .. service not available yet...seriously why bother to upload the new interface for MR Myaccount if its not 100% working ????Did not even bother to send out email/notification that Teleport will be terminated or give existing suscribers any notification /option to continue using it...

Yeah the new system is half baked one so far. Initial launch many of us got problems with it. Some got 8 years contract others like me got no contract

White elephant until they fix it completely.