MyRepublic fibre - Part 4

[singaporesnake]

Customer Service feels like it's non-existent ><
contacted them via email on billing matters... until now, nothing

hi!!!

calling MR hotline is for enjoying the waiting music, nobody will pick up. Slow customer service reply too internet speed wise is fast!

 

[Lehnsherr]

when i was a young man i once tot i pay for 1gps i will get 1gps. whichever the the application for internet purpose.

then i realize that legally i can get ****** over.

if ppl facing budget constrain then they should be getting adsl. within the range of ngbb. is the premium service really considered premium? its about 20 more. smoke less 1 packet of Marlboro and skip 1 starbucks latte and they can afford the "premium service"

if we can quantify the entire internet service provided to you regardless of which ISP is around. im sure it all evens out. (cheap + sh1t service + required emails to MR + required calling in + required pestering)/49 = (premium service)/69.

spare me the MR shld set a quota and stop taking in customers when they hit. cooperations are greedy and profit driven. if the health care and public transport services in the country we live in is ALREADY about maximizing profits rather then providing a sustainable public service? what more about the ISPs here.

Come on man, sometimes consumers would like to take the chance and then go for it see what happens. It can happen (or not for some MR users, unfortunately). And nothing wrong with going for it and hoping on that.

$20 more than the same plan speed is considered premium over the one that is cheaper. We can't argue how premium $20 is, because hey $20 to you is a pack of cigarette or a cup of latte, at the same time it can also be the lunch money for a person.

True business are profit driven, but what I have suggested happened before. Qala (now bought over by M1) has done it before for residential service. I remember myself fast hand fast leg applied for the service when they opened up for it.

If you would want to argue thats in the past...and what about Viewquest? They give free upgrades to customers, and it was said that they reinvest the money into their network. If they are totally greedy and profit driven they wouldn't do the free upgrade.

 

[tuckloong]

This morning CL stream ish smooth smooth hope later matches is the same go go MR

 

[Lehnsherr]

This morning CL stream ish smooth smooth hope later matches is the same go go MR

Everytime see you praying for smooth soccer steaming.

 

[behling]

Come on man, sometimes consumers would like to take the chance and then go for it see what happens. It can happen (or not for some MR users, unfortunately). And nothing wrong with going for it and hoping on that.

$20 more than the same plan speed is considered premium over the one that is cheaper. We can't argue how premium $20 is, because hey $20 to you is a pack of cigarette or a cup of latte, at the same time it can also be the lunch money for a person.

True business are profit driven, but what I have suggested happened before. Qala (now bought over by M1) has done it before for residential service. I remember myself fast hand fast leg applied for the service when they opened up for it.

If you would want to argue thats in the past...and what about Viewquest? They give free upgrades to customers, and it was said that they reinvest the money into their network. If they are totally greedy and profit driven they wouldn't do the free upgrade.

forgot to quote inb4 $20 means the world to someone. anyway like i said. if $20 is life and death to someone. that person won't be considering fiber but using NLB computers.

im on vq now, and i see them as a niche. as much as i would like them to stay the same way as their track record has proven, being honest, nothing is guaranteed to last forever. like someone said a couple of pages back. long time users are baffled as to how MR has spiral all the way down. when MR start i rmb their CEO speaking out against the dominance of the big 3 and their enthusiasm at providing quality NGBB when it was in the early stages of opennet.

now..look at the sad state.

 

[Lehnsherr]

forgot to quote inb4 $20 means the world to someone. anyway like i said. if $20 is life and death to someone. that person won't be considering fiber but using NLB computers.

im on vq now, and i see them as a niche. as much as i would like them to stay the same way as their track record has proven, being honest, nothing is guaranteed to last forever. like someone said a couple of pages back. long time users are baffled as to how MR has spiral all the way down. when MR start i rmb their CEO speaking out against the dominance of the big 3 and their enthusiasm at providing quality NGBB when it was in the early stages of opennet.

now..look at the sad state.

NGBN initiative includes everyone in the experience. If only the affluent can use it then what kind of a "next generation" broadband would it be?

Yes nothing last forever but I think high chance vq will stay the same. To me they are giving up market share for those popular sub $50 plans which are extremely popular and should yield the most customers probably to maintain the quality of service.

MR now sad state but I dont wanna see them fall, cos if they fall as consumers we will be squeezed dry again by the traffic light RSPs.

 

[behling]

NGBN initiative includes everyone in the experience. If only the affluent can use it then what kind of a "next generation" broadband would it be?

Yes nothing last forever but I think high chance vq will stay the same. To me they are giving up market share for those popular sub $50 plans which are extremely popular and should yield the most customers probably to maintain the quality of service.

MR now sad state but I dont wanna see them fall, cos if they fall as consumers we will be squeezed dry again by the traffic light RSPs.

lol, ngbb includes everyone, then states $20 like its all they got left for their last meal. my pt being if an individual can well afford $49/mth for fiber the increment to $69 is not premium. dont make $20 sound like 200k, where a cherry QQ is 80k and a BMW class 7 is well above 300k. that is premium.

i also wont want MR to fail. infact i must thank MR and VQ becos they are putting pressure on the big 3. without them.. look at the recent telco price plans for iphone 6. literally all took out chopper and no one can stop them.

awaiting the day apple/MR/VQ or whoever provides purely mobile data. then the big 3 can wake up.

 

[Lehnsherr]

lol, ngbb includes everyone, then states $20 like its all they got left for their last meal. my pt being if an individual can well afford $49/mth for fiber the increment to $69 is not premium. dont make $20 sound like 200k, where a cherry QQ is 80k and a BMW class 7 is well above 300k. that is premium.

i also wont want MR to fail. infact i must thank MR and VQ becos they are putting pressure on the big 3. without them.. look at the recent telco price plans for iphone 6. literally all took out chopper and no one can stop them.

awaiting the day apple/MR/VQ or whoever provides purely mobile data. then the big 3 can wake up.

NGBN for everyone. Why not? Right now whats the cheapest fiber? M1 at $29 right? Would we all agree that $29 is affordable by almost everyone?

You literally take my point of everyone as in everyone? The extreme poor? If $20 is all someone has in the world and if not he would literally starve to death without that, would you really think that he would be thinking about ADSL or fiber?

What I am refering to are the students (not the ah sia kia of course ), the low wage earner, the ones paying off loans where beyond the basic necessities of life they would have to consider every next cent they spend. It is definitely possible for them to get on NGBN. This aint something like buying car because the price is a total different thing altogether and will never be close to for "everyone".

Yep it does make the price good for us. last time when I was on qala i was paying $74 for just 1.5Mbps adsl. I remember that time singtel was doing 10Mbps (a throttled one lol) at a much cheaper rate.

As for iphone 6 I think even if include MR and VQ to be telco think their price still wont bulge much cos its an iphone. Maybe need to add few more telcos to cater the demand then possible.

 

[joelchoy]

i also had requested for static ip since day 1. (mid aug)
i still have not gotten it as well. everytime call the support hotline they tell me either in process or what has not been commissioned.

yesterday i call in and they say they were busy with all the assignment and might need some time...

edit: i just got onto live chat with Ben
he activated and assigned my static IP.
i even got the email with the static IP while on livechat with him.

Am happy now. no doubt they need to improve on their CS.

how did you manage to get on the live chat? it isn't working for me

 

[tuckloong]

Everytime see you praying for smooth soccer steaming.

The feeling of buffer stop play buffer stop play ish jin cui sia..esp when world cup so smooth smooth

at least hope wont miss any goals

 

[diamond96]

anyone know should i turn off the proxy server thing in my settings? if not what ip address should i key into the 4 box? (http, secure, ftp, socks)

currently only http and secure is being filled up with the same numbers.

 

[xenocide]

is it advisable to change the fibre optics cable to a shorter one if TP and ONT are just right next to each other?

 

[misato]

anyone know should i turn off the proxy server thing in my settings? if not what ip address should i key into the 4 box? (http, secure, ftp, socks)

currently only http and secure is being filled up with the same numbers.

MR don't require the use of proxy settings in the browsers to surf the Internet. You should be able to turn it off without any issue. In fact that goes the same for all major providers..

 

[diamond96]

MR don't require the use of proxy settings in the browsers to surf the Internet. You should be able to turn it off without any issue. In fact that goes the same for all major providers..

when i turned it off the next time i open my browser it's on again. what's the solution to it anyone can advise?

google chrome user.

 

[misato]

when i turned it off the next time i open my browser it's on again. what's the solution to it anyone can advise?

google chrome user.

If your seeing such behavior, it might be your system is being actively managed by software or Windows GPO or you have been hit by a malware.

 

[diamond96]

If your seeing such behavior, it might be your system is being actively managed by software or Windows GPO or you have been hit by a malware.

I try scanning my system using avast nothing found tho.

I don't have any extension on too. What other thing i need to check now?

 

[xRenol]

I try scanning my system using avast nothing found tho.

I don't have any extension on too. What other thing i need to check now?

Did you configure anything on your router?

 

[diamond96]

Did you configure anything on your router?

Nope using the router for 9 months no problem at all.
Recently slow speed, and i found out this proxy thingy.

If i turn it off the speed will somehow be normal however it turns back on automatically.

 

[happychai]

anyone using xiaomi tv box and having problem of streaming recently.
can't smoothly watch the entire show...

 

[arsenal_sux]

Thanks for the tips. I have Options 1, 3-5 done. Im going to do this, will rebuild my Laptop from scratch again and post another test.

Btw, plugging direct to ONT should be fast, but im not getting fast speeds.

After much complaints via Chat to MR, and i kept insisting that there is some issue in the backend.

Came home last night to find that my internet connection down. Did a reboot of modem and router.

Tried to do speed test and found that everything is back to normal.. Dunno what MR did on the backend.

After all the nightmare and headache. Here is SpeedTest results i managed to achieve.