MyRepublic fibre - Part 4

[xRenol]

I wonder what is the point of sending me the billing in secured pdf with my IC as the password when it doesnt work. Tried a few combinations like removing "S" or the last letter...

In the end, i still need to access my account to view the bills. have a feeling they entered the wrong password for me.

I also encountered the same issue with one bank.

Did you try with the password used to access your account?

 

[OKCANN]

Think twice about signing up for MyRepublic. Customer service is freaking bad. You can call their hotline and wait for 1 freaking hour and no one will pick up the phone. Want to terminate my subscription also cannot. I would rather sign up with singtel then this terrible company. Ended up having to contact my credit card company to terminate this stupid service.


No one cares about you after you sign up with them, im gona do a chargeback on them. useless company

 

[wilflare]

anyone still using Teleport service?
any idea how to use Netflix UK instead of US?

 

[imacbie]

anyone still using Teleport service?
any idea how to use Netflix UK instead of US?

i do not think their Teleport supports region selecting..

 

[shadow84]

I also encountered the same issue with one bank.

Did you try with the password used to access your account?

Didnt yet... In the end, also went to my account to check...

Finally, they charge me Sept bill which they had left out... Sibei "efficient" sia... How to pay the extra balance to them? Coz i set my GIRO to deduct $60 nia...

 

[Layers]

alr waited for close to 2 months for my recontract appt date

how long do i have to continue waiting...?

MR just came over to install. I must say the tech guy is very helpful even when he is in a rush.

but then go problem liao now i need some time to type and ask for advise

 

[Layers]

just got my pure300 installed today. nice helpful chap tried his best to help me but nv solved the problem. He so in a rush.

Original setup
ONT>Grey Cat5e>RT-N15U>Blue Cat5e>PC

Problem

MR Test1: Tested via my current old Asus RT-N15U router.
ONT>New Cat5e>RT-AC56U>MR laptop
DL speed of 100Mbps and UL speed of 100Mbps
From my own setup:


MR Verdict: Grey Cat5e cable connected to ONT is faulty.

Not convinced I ask him to test the speed by using a new cable MR provide. As the N15U is in my room and I need to move it to the living room cos the new cable is only 1m long.

However the N15U take forever to reboot which he did for the first test. So he took out a new RT-AC56U router at the living room. Booted up in seconds and with the new cable and Router

MR Test 2: New cable and RT-AC56U Router
ONT>New Cat5e>RT-AC56U>MR laptop
The DL= 300Mbps and UL=>100Mbps.
MR Verdict: Grey Cat5e cable connected to ONT is faulty.

[just thought of this]An issue here that by using a new cable and a new router, what make the test work? the cable or the router?

New Setup
My own Test:
ONT>New Cat5e>RT-N15U>Blue Cat5e>PC
[I run my Blue CAt5e cable out the window through the main door to my router with the new short Cat5e]

can I be so heng both my Blue and Grey Cat5e cable is faulty?

assuming if the cable has no problems then the only difference between MR Test2 and my orignal setup is the router

HELP!

From what I see, seem more likely that the problem come from the router rather than the cable.

The cable run through my living room to the far corner of my room. Not fun trying to replace 2 cables.

From my description I hope someone can point me to the right direction of the problem at hand. TIA

 

[Lehnsherr]

Make sure that hardware NAT is turned ON for your N15U

 

[Layers]

Make sure that hardware NAT is turned ON for your N15U

how to do that ?

 

[Super_Eurobeat]

My internet is down now.. anybody encounter the same issue.

Staying at jurong west area.

surfing the net using my free starhub cable now.

anybody encountering the same issue

 

[xRenol]

just got my pure300 installed today. nice helpful chap tried his best to help me but nv solved the problem. He so in a rush.

Original setup
ONT>Grey Cat5e>RT-N15U>Blue Cat5e>PC

Problem

MR Test1: Tested via my current old Asus RT-N15U router.
ONT>New Cat5e>RT-AC56U>MR laptop
DL speed of 100Mbps and UL speed of 100Mbps
From my own setup:


MR Verdict: Grey Cat5e cable connected to ONT is faulty.

Not convinced I ask him to test the speed by using a new cable MR provide. As the N15U is in my room and I need to move it to the living room cos the new cable is only 1m long.

However the N15U take forever to reboot which he did for the first test. So he took out a new RT-AC56U router at the living room. Booted up in seconds and with the new cable and Router

MR Test 2: New cable and RT-AC56U Router
ONT>New Cat5e>RT-AC56U>MR laptop
The DL= 300Mbps and UL=>100Mbps.
MR Verdict: Grey Cat5e cable connected to ONT is faulty.

[just thought of this]An issue here that by using a new cable and a new router, what make the test work? the cable or the router?

New Setup
My own Test:
ONT>New Cat5e>RT-N15U>Blue Cat5e>PC
[I run my Blue CAt5e cable out the window through the main door to my router with the new short Cat5e]

can I be so heng both my Blue and Grey Cat5e cable is faulty?

assuming if the cable has no problems then the only difference between MR Test2 and my orignal setup is the router

HELP!

From what I see, seem more likely that the problem come from the router rather than the cable.

The cable run through my living room to the far corner of my room. Not fun trying to replace 2 cables.

From my description I hope someone can point me to the right direction of the problem at hand. TIA

Are you able to test with direct connection from ONT?

 

[xRenol]

My internet is down now.. anybody encounter the same issue.

Staying at jurong west area.

surfing the net using my free starhub cable now.

anybody encountering the same issue

Your Internet is down as in red light on ONT?

 

[xRenol]

how to do that ?

Go to http://192.168.1.1, under WAN.

 

[Super_Eurobeat]

Your Internet is down as in red light on ONT?

nope dont have wor. just can't connect to the internet.

 

[Layers]

Are you able to test with direct connection from ONT?

doubt it can be done?? the MR guy tried that with is laptop but failed.

 

[Layers]

Go to http://192.168.1.1, under WAN.

it is already 'on'

 

[badbad2000]

i ordered to upgrade my broadband in Jan and estimate Q3 to do for me. Now is Nov and no news from them. After sales service is bad. They only focus on new customer. look like need source for new ISP.

 

[Super_Eurobeat]

My internet is down now.. anybody encounter the same issue.

Staying at jurong west area.

surfing the net using my free starhub cable now.

anybody encountering the same issue

and connection is up with no idea what just happen

 

[Layers]

i ordered to upgrade my broadband in Jan and estimate Q3 to do for me. Now is Nov and no news from them. After sales service is bad. They only focus on new customer. look like need source for new ISP.

wow, that is worst than me. ya sadly. have to terminate n become their 'new customer'

wanted to change at first as well but seem starhub have high freq of down time, singtel dun protect your privacy, M1 seem ok cept my friend experience problem while playing online game

so if possible i still rather stay in MR for now

 

[Layers]

and connection is up with no idea what just happen

sometime it happen after i reboot my router. restart my PC helps