Need help for hard disk failure!

boHoSeeH

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Hello,

I had a PC which is having hard disk failure now. I send to cyberactivex in a hope to clone all data out before replacing it. Currently, the staff told me they unable to do so.

Can anyone advise me where can I find a service that can retrieve the information from my spoilt disk? I have some pretty important data inside.

Ps: if you are able to provide this service please drop me a pm. If not please reply to this thread so I can go and seek assistance. Thanks alot
 

Piezoq

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Try putting in the fridge before powering up the drive.

If that doesn't work, decide if the data is worth $2k-$3k) and up and contact a proper data recovery center. There are a couple around.
 

FinalTidus

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ts if it's a physical hardware failure it's almost impossible to retrieve the information unless you send your drive for professional help that will manually dismantle the drive and extract it. however be prepared to pay through the nose for such services require specialised equipment and need a very clean environment to operate on.
 

Louisloo

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ts if it's a physical hardware failure it's almost impossible to retrieve the information unless you send your drive for professional help that will manually dismantle the drive and extract it. however be prepared to pay through the nose for such services require specialised equipment and need a very clean environment to operate on.

Try Accplus Technologies - Urgent Data Recovery Singapore, Emergency Data Recovery Centre
It is a hardware data recovery centre with a Clean Room facility.
Fast professional service. Very reasonable pricing also.
 

cscs3

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Try putting in the fridge before powering up the drive.

If that doesn't work, decide if the data is worth $2k-$3k) and up and contact a proper data recovery center. There are a couple around.

If you are prepared to pay 2-3K for data recovery, then do not fool around the disk as this will reduce the chance for full recovery.
 

Piezoq

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If you are prepared to pay 2-3K for data recovery, then do not fool around the disk as this will reduce the chance for full recovery.

The cold treatment won't degrade the disk further than the state it already is in.

It's safe.
 

Louisloo

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The cold treatment won't degrade the disk further than the state it already is in.

It's safe.

I beg to differ.

The disk may just have defective heads and the platters still in good condition. Data is still 100% fully recoverable at this stage.

Putting the disk in the fridge works only in very specific controlled condition. If your data is not important, you can gamble with it.

When you take out the disk from the fridge, condensation appears on the platters inside your disk. Powering the drive is like driving your car into a pool of water. The condensation will force the heads to bend forward and scratch the platters in the process.

All your data will be gone forever.
 
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Piezoq

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I beg to differ.

The disk may just have defective heads and the platters still in good condition. Data is still 100% fully recoverable at this stage.

Putting the disk in the fridge works only in very specific controlled condition. If your data is not important, you can gamble with it.

When you take out the disk from the fridge, condensation appears on the platters inside your disk. Powering the drive is like driving your car into a pool of water. The condensation will force the heads to bend forward and scratch the platters in the process.

All your data will be gone forever.

I've done it before on several disks over the years. Sometimes the cold works.

One was sent for data recovery, which was successful.

As for condensation, the platters are hermetically sealed and I doubt there's sufficient humidity for condensation to be a problem. Now, contraction and expansion of the mechanical parts... that may be a concern. I won't put the disks through multiple heat stress cycles.

To sum up, I've tried this before. And data wasn't destroyed.
 

Louisloo

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I've done it before on several disks over the years. Sometimes the cold works.

So sometimes it does not work. It depends on how you pack your hard disk, how long you keep your disk in the fridge and at what temperature. Also have to consider the difference of temperature and humidity outside and how long you leave the disk outside before you start the recovery.

The success or failure depends on the combination of all the conditions above and if your data is not that critical, it may worth to try and take the risk. Otherwise, as cscs3 mentioned, don't fool around with your disk. You only have ONE chance and your data might be gone forever if the platters get scratched.

As a data recovery enthusiast, I have experimented with this myth and only under the right combination of conditions coupled with only certain type of failure the data can be recovered. But for most of cases, it does not succeed and just puts on additional high risks to the data. Have a look at this youtube video: Dispelling the Myth: Freezer Based Hard Drive Data Recovery - YouTube


As for condensation, the platters are hermetically sealed and I doubt there's sufficient humidity for condensation to be a problem.

Disks are not hermitically sealed as most people believed. There is a hole that balance the air pressure inside and outside the disk. Your disk BREATHES. Some disks will come with a note : "Do not cover this hole."
 
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