Need help, having problem with my Galaxy S4

[junny1]

Hi everyone

I was charging my Galaxy s4 when all of a sudden, it just shows a black screen.
It was working well prior to this.

Removed the battery and put it back. No-go. Pressed the power button again and felt the vibration. The blue power light came on and the white light flashed. But still the Samsung word did not appear. But i think the phone is turned on already. Tried to charge the phone and the red power light came on. But nothing, nothing at all from the screen. Was charging it before this happened.

I am so helpless now, what should i do with the black screen?? Tried many attempts but still black screen...

 

[richey]

Hi everyone

I was charging my Galaxy s4 when all of a sudden, it just shows a black screen.
It was working well prior to this.

Removed the battery and put it back. No-go. Pressed the power button again and felt the vibration. The blue power light came on and the white light flashed. But still the Samsung word did not appear. But i think the phone is turned on already. Tried to charge the phone and the red power light came on. But nothing, nothing at all from the screen. Was charging it before this happened.

I am so helpless now, what should i do with the black screen?? Tried many attempts but still black screen...

1. Motherboard fried. Common issue with S4 due to the heating issue. Heat dispersal system not properly built resulting in motherboard being destroyed easily.
2. Lose cable. Open up s4, solder back.

 

[junny1]

1. Motherboard fried. Common issue with S4 due to the heating issue. Heat dispersal system not properly built resulting in motherboard being destroyed easily.
2. Lose cable. Open up s4, solder back.

i am not technically capable of doing this. if i go to the samsung service centre, will they able to do this for me? How long will it take and how much i have to pay??

 

[junny1]

i am not technically capable of doing this. if i go to the samsung service centre, will they able to do this for me? How long will it take and how much i have to pay??

Hi, can anyone help me regarding this? Can i go to the Samsung service centre (Samsung care) to ask them help determine the problem? Then how much i need to pay to repair

 

[mokseng]

Either way u will hv to make ur way to service centre and ask them. If ur not under warranty, will probably cost u 200 at least. Just my guess.

If they do quote u the price and ur not willing to pay tt much, go to mobile bazaar forum or smth to find those repairing cheap one.

 

[junny1]

Either way u will hv to make ur way to service centre and ask them. If ur not under warranty, will probably cost u 200 at least. Just my guess.

If they do quote u the price and ur not willing to pay tt much, go to mobile bazaar forum or smth to find those repairing cheap one.

Went to samsung service center at commonwealth one stop. You are right...fried motherboard. Paid 300 ++ technician repaired it within 2 hrs. Heartpain but no choice. Hopefully this heating issue will not happen again.

 

[cscs3]

Hi everyone

I was charging my Galaxy s4 when all of a sudden, it just shows a black screen.
It was working well prior to this.

Removed the battery and put it back. No-go. Pressed the power button again and felt the vibration. The blue power light came on and the white light flashed. But still the Samsung word did not appear. But i think the phone is turned on already. Tried to charge the phone and the red power light came on. But nothing, nothing at all from the screen. Was charging it before this happened.

I am so helpless now, what should i do with the black screen?? Tried many attempts but still black screen...

Did you use a different charger?

 

[mokseng]

Went to samsung service center at commonwealth one stop. You are right...fried motherboard. Paid 300 ++ technician repaired it within 2 hrs. Heartpain but no choice. Hopefully this heating issue will not happen again.

Yeah. If happens again u can get another phone.

 

[junny1]

Did you use a different charger?

the problem lies with the motherboard.

 

[junny1]

Yeah. If happens again u can get another phone.

initially the counter people took my phone and check with the technician.
she came back saying is LCD problem i asked her how they know, she replied " technician mah" and at first for LCD is only 239 dollars for repair. then she took out my screen protector and say technician if repair LCD also have to remove SP.

while i was waiting she called out to me, she say technician say is motherboard problem and price for repair is 300++ and ask me if ok to proceed. i say ok proceed but they already remove my SP. now i got no SP. can i claim the cost of SP from them?? its expensive you know even SP...

 

[mokseng]

initially the counter people took my phone and check with the technician.
she came back saying is LCD problem i asked her how they know, she replied " technician mah" and at first for LCD is only 239 dollars for repair. then she took out my screen protector and say technician if repair LCD also have to remove SP.

while i was waiting she called out to me, she say technician say is motherboard problem and price for repair is 300++ and ask me if ok to proceed. i say ok proceed but they already remove my SP. now i got no SP. can i claim the cost of SP from them?? its expensive you know even SP...

I would just go qoo10 and get a tempered glass for less than 10 dollars.

 

[konglai]

$300 can get you another set of s4 at phone bazaar.

 

[junny1]

I would just go qoo10 and get a tempered glass for less than 10 dollars.

i dont know how to put sp lah

 

[junny1]

$300 can get you another set of s4 at phone bazaar.

i not that keen to get a new phone though

 

[meandexx]

so they replaced ur motherboard?