Need help on RMA EA Samsung SSD

[RLWZ21]

Hi guys,

May I ask does anyone knows the procedure for RMA EA's Samsung SSD?
Like i just bring down to get exchange?
and is online receipt okay for proof of purchase?

 

[shadow84]

Call them up to enquire first. Ur package need to have the EA sticker and be provided as well on top of receipt.

 

[RLWZ21]

Call them up to enquire first. Ur package need to have the EA sticker and be provided as well on top of receipt.

oh shoot...but i dun have the packages anymore

can i still do the exchange with them?

 

[shadow84]

Shld be can but check with them on this.

 

[yusoffb01]

they can check serial number to see if their stock

 

[CCCustom]

Die die must have receipt, I have confirmed this with EA. No receipt no warranty.

 

[shadow84]

Die die must have receipt, I have confirmed this with EA. No receipt no warranty.

Package with EA sticker is also required as well, in my case back then.

 

[CCCustom]

Package with EA sticker is also required as well, in my case back then.

I don’t know about that ... whether they might be able to trace if the item is their stock from serial number, etc. But 1 thing that is confirmed, got packaging with EA sticker but no receipt also no warranty, they will not offer you alternative e.g. warranty based on manufacture date.

 

[ragnarok95]

Receipt is printed paper, will wear out over time also. Then it's as good as buying without warranty.

Then still stick sticker and record serial number for what????

 

[Ark Law]

Receipt is printed paper, will wear out over time also. Then it's as good as buying without warranty.

Then still stick sticker and record serial number for what????

Photocopy the receipt. Challenger's thermal printed receipts are the worst. Tradepac's normal paper receipts are the best.

 

[CCCustom]

Receipt is printed paper, will wear out over time also. Then it's as good as buying without warranty.

Then still stick sticker and record serial number for what????

Don't agree with a distributor's policies, then jolly well don't support them, don't buy the products they carry, or if die die want to use that particular product buy from overseas with warranty claim direct from manufacturer ... troublesome a bit need to ship to them only what.

I refuse to buy anything distributed by Ban Leong. Haven't bought a single Ban Leong distributed product in over 10 years.

 

[_DeS__]

EA service is pretty shiet. Worst still have to tahan the spectacle moody guy at the front counter.

Quite standard policy across all distis that if no invoice/receipt then they will use manufacturing date instead of purchase date. This no invoice no warranty thing is really bullshiet.

Heard the company is in pretty bad shape, they deserve it.

 

[Koenig168]

I refuse to buy anything distributed by Ban Leong. Haven't bought a single Ban Leong distributed product in over 10 years.

I did an RMA with Ban Leong many many years ago. No problem whatsoever.

 

[narkizy]

I did an RMA with Ban Leong many many years ago. No problem whatsoever.

Many years ago =/= current situation in 2019.

 

[ragnarok95]

Don't agree with a distributor's policies, then jolly well don't support them, don't buy the products they carry, or if die die want to use that particular product buy from overseas with warranty claim direct from manufacturer ... troublesome a bit need to ship to them only what.

I refuse to buy anything distributed by Ban Leong. Haven't bought a single Ban Leong distributed product in over 10 years.

That's why my fav shop now is call amazon.

 

[narkizy]

That's why my fav shop now is call amazon.

Sadly the only issue with amazon is the lack or difficulty of rma

 

[shadow84]

Sadly the only issue with amazon is the lack or difficulty of rma

RMA to respective brand, not that hard.