New MacBook - Service Battery

[i-Movies]

Battery icon shows "Service Battery" alert.

Less than 2 years, still under 3-year AppleCare.

Can I get free replacement at Orchard Apple Store? Can it be done in the same day?

Thanks~

 

[renfred89]

Depends. You need to bring down your machine for them to run the diagnostics. Then from there will they tell u if it's chargeable.

Can do in same day depends on whether they have the battery to change for u..

Battery icon shows "Service Battery" alert.

Less than 2 years, still under 3-year AppleCare.

Can I get free replacement at Orchard Apple Store? Can it be done in the same day?

Thanks~

Samsung Galaxy S8+ HardwareZone Forums app

 

[i-Movies]

Depends. You need to bring down your machine for them to run the diagnostics. Then from there will they tell u if it's chargeable.

Can do in same day depends on whether they have the battery to change for u..

Samsung Galaxy S8+ HardwareZone Forums app

ok, just made genius bar reservation, hope it is free of charge...

 

[Be@rbrick]

ok, just made genius bar reservation, hope it is free of charge...

Hi bro, if its due to wear and tear it will be covered. Otherwise if it's consumed it will not be covered under warranty. It happens to me once on my MacBook air

 

[i-Movies]

Hi bro, if its due to wear and tear it will be covered. Otherwise if it's consumed it will not be covered under warranty. It happens to me once on my MacBook air

i too doubt if i will get for free, still want to go down and try my luck.

 

[renfred89]

Wear and tear is consumption leh..

They have a diagnostic software to see if the BMS is working or not. At the same time they can also see if your cycles correlates with the capacity of the battery..

Sometimes, they just re-sit the battery connector and the error message will go off..

Hi bro, if its due to wear and tear it will be covered. Otherwise if it's consumed it will not be covered under warranty. It happens to me once on my MacBook air

Samsung Galaxy S8+ HardwareZone Forums app

 

[ashhong]

How many cycle are you at? I am guessing around 300++

It happens to my mpb mid 2010 13" too, I bring it to the service center and they replace the battery for free because I still have applecare. Batter replacement took a few days.

I guess it depend on what is the real problem.

So I believe a similar policy is still around.

Unfortunately my rMBP early 2015 13" is also having same issue. I will most likely bring to the Apple Store next week.

 

[Shutterfly]

I also have the "Service Battery" warning but no longer in warranty.. Can I still book an appointment with Apple Genius for them to do diagnosis? Is it going to be free of charge or will charge for checking?

 

[Be@rbrick]

Wear and tear is consumption leh..

They have a diagnostic software to see if the BMS is working or not. At the same time they can also see if your cycles correlates with the capacity of the battery..

Sometimes, they just re-sit the battery connector and the error message will go off..

Samsung Galaxy S8+ HardwareZone Forums app

not sure how it goes, but when i was at plaza sing service centre, he showed me my battery was yellow on their test system and its not covered. he explained to me if their test shown is red it will be covered.

 

[Arandalo]

not sure how it goes, but when i was at plaza sing service centre, he showed me my battery was yellow on their test system and its not covered. he explained to me if their test shown is red it will be covered.

yellow means? is it not below 80% charge retained?

 

[i-Movies]

How many cycle are you at? I am guessing around 300++

It happens to my mpb mid 2010 13" too, I bring it to the service center and they replace the battery for free because I still have applecare. Batter replacement took a few days.

I guess it depend on what is the real problem.

So I believe a similar policy is still around.

Unfortunately my rMBP early 2015 13" is also having same issue. I will most likely bring to the Apple Store next week.

nearly 400 charge cycle. so it is still possible to get it replaced for free? that's good news...

 

[Be@rbrick]

yellow means? is it not below 80% charge retained?

not sure, it shows consumed paid around 300 to change battery

nearly 400 charge cycle. so it is still possible to get it replaced for free? that's good news...

thats good for you.

 

[boba_fett]

I had the same problem. Mbp still under warranty till 2018. Found out my battery is slightly bloated, went down to apple shop for them to diagnose.

During the check up, they also noticed something wrong with my LCD panel, supposedly something to do with the coating on the panel.

In the end I got to change my battery and a new LCD panel foc.

 

[ashhong]

I had the same problem. Mbp still under warranty till 2018. Found out my battery is slightly bloated, went down to apple shop for them to diagnose.

During the check up, they also noticed something wrong with my LCD panel, supposedly something to do with the coating on the panel.

In the end I got to change my battery and a new LCD panel foc.

nice, that the single reason why applecare is needed. there was a anti-reflective coating issue. mine have similar problem too. mine looks like that. hope they will replace it too

do you have problem with the rubber feet? mine seem to be like flatten and breaking.

 

[boba_fett]

Yep mine is something like that, but just a little bit around the sides and at the iSight area.

No problem with the feet. Bring it down to Apple Store for them to take a look. If it is still under warranty, diagnostic should be free.

nice, that the single reason why applecare is needed. there was a anti-reflective coating issue. mine have similar problem too. mine looks like that. hope they will replace it.

do you have problem with the rubber feet? mine seem to be like flatten and breaking.

 

[ashhong]

Yep mine is something like that, but just a little bit around the sides and at the iSight area.

No problem with the feet. Bring it down to Apple Store for them to take a look. If it is still under warranty, diagnostic should be free.

Do they reformat your mac before returning to you? And how long it takes?

 

[boba_fett]

Just sent it in on Tuesday. Yet to get my machine back.

ETA either 5-7 days or 3-5 if quick, according to the genius.

Don't think they will reformat. Wasn't told about it. But they recommend to do a backup in the case of data lost.

Do they reformat your mac before returning to you? And how long it takes?

 

[szeli]

nearly 400 charge cycle. so it is still possible to get it replaced for free? that's good news...

iirc e rule is e max charge capacity should not go below 80% before it hits 1000 charge cycles. something like that...

 

[Shutterfly]

i too doubt if i will get for free, still want to go down and try my luck.

Did you manage to get it fixed already?

 

[i-Movies]

Did you manage to get it fixed already?

not yet, my appointment will be tmr.