No prompting for back up

buzzmario

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hi, when i connect my iphone 6 to my PC, it only prompt me to set up as new phone or restore as a previous backup phone. it dun have a option for me to back up my current phone, I google but cant find an solution. Any advise here?
Thanks
 

szeli

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select yr iPhone then click on Backup.

macos-itunes12-5-device-option.jpg


https://support.apple.com/en-sg/ht203060
 

szeli

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prompt? just click the "back up now" button.
 
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