No Sound after Restart PC

[jimmy_sg]

Hey Guys,

Just start using win 10 for 1 month.

Encounter a weird problem whereby there is sound when I boot up the pc but once I restart the pc the sound will be gone. Plug in and out the cable did not help, but strangely windows can detect the cable when i plug in and out... Reinstall the sound driver help, but once I restart the pc again, the sound is gone.

I found out that if I dun install the sound driver from the Asus support page and use the Windows default would driver. no such issue.

Any advise? Found it so weird.

Using asus-h370f.

Thanks so much!

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[jtjt00]

Check Asus site for updated driver?

 

[jimmy_sg]

Yes. It's in the latest driver

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[ahwei91]

If you don't need the extra features of asus drivers, can try the latest drivers 2.82 from realtek website...

 

[jasonhanjk]

Detect faulty headphone driver?

 

[hexenB]

You can try other asus board's driver, as usually they tend to use the same chip, like H370I or Z370E (which has the latest driver - April)

H370F
Version 6.0.1.8339 2018/02/27 754.74 MBytes

Realtek Audio Drive
Realtek Audio Driver V6.0.1.8339
Updated Amplify Level behavior to prevent overwriting manual adjustments upon reboot or resume from sleep/hibernation.

H370I
Version 6.0.1.8339 2018/04/09 643.19 MBytes

Realtek Audio Driver
Realtek Audio Driver V6.0.1.8339 for Windows Windows 10 64-bit---(WHQL).
Sonic Radar V3.6.26.48019 for Windows Windows 10 64-bit---(WHQL).
Sonic Studio V3.6.26.48019 for Windows Windows 10 64-bit---(WHQL).

Z370E
Version 6.0.1.8382 2018/04/12 645.24 MBytes

Realtek_Audio_Drive
Improve system stability & Support Windows 10 latest version (Build 16299)

Version 6.0.1.8339 2018/02/24 646.83 MBytes

Realtek Audio Driver V6.0.1.8339
Updated Amplify Level behavior to prevent overwriting manual adjustments upon reboot or resume from sleep/hibernation.

https://www.asus.com/sg/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk_Download/

https://www.asus.com/sg/Motherboards/ROG-STRIX-H370-I-GAMING/HelpDesk_Download/

 

[jimmy_sg]

If you don't need the extra features of asus drivers, can try the latest drivers 2.82 from realtek website...

Yeah, I think if I am using Realtek driver, it's working correctly.

It is the driver that was downloaded from Asus that was problematic. Unless I dun want those extra features.

Sent from Xiaomi REDMI NOTE 4 using GAGT

 

[jimmy_sg]

You can try other asus board's driver, as usually they tend to use the same chip, like H370I or Z370E (which has the latest driver - April)







https://www.asus.com/sg/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk_Download/

https://www.asus.com/sg/Motherboards/ROG-STRIX-H370-I-GAMING/HelpDesk_Download/

Thanks. Problem solved by installing from other asus board driver.

Quite lame. The drivers listed in the Asus H370-F, are problematic.