nokia Care DOESNT CARE bout our phones
i sent my 6500slide for repairs on 15th march SAT at the Suntec branch. this is because my phone cant freakin play a song on the music player and the memory card doesnt seem to be able to be detected by the phone..i hv been tryin out for two weeks alr but thr are no improvements at all, while more problems continue to arise. now the phone occasionally cant display my sms at all.
i went in the mornin and i was happy tt despite the queue i was waited on in less than 20mins.
but my first surprise arose when the girl who was at the counter seems not at all interested in listening to my complains. she gave me the "i alr hear this problem for the one million time" look. she continued to type away while i continue to nag and nag.
so tts it for the first trip. waitin to collect my phone in a weeks time as stated.
30th March SUNDAY
note sunday cos the phone is suppoesed to be ready by SAT. i tried to call the nokia careline(6822 8888) before i went down to check whether the phone was really ready, but all they said was go to the WEBSITE to check!!! how the hell was i supposed to check when thrs no internet access outside. so i drove all the way down. but when i reached the counter tryin to get a queue number, the BEST surprise came.
the customer service lady told me the phone was not ready!!!
and then she continued to tell me that they hv tried to call the 2phone numbers i hv provided to inform me. but HOW THE HELL could they hv called when both phones didn even hv a missed call for the WHOLE FREAKIN WEEK!!!
and now i hv to wait another 5days before my phone is supposed to be ready again....tell me wat can i do to **** nokia upside down...
i sent my 6500slide for repairs on 15th march SAT at the Suntec branch. this is because my phone cant freakin play a song on the music player and the memory card doesnt seem to be able to be detected by the phone..i hv been tryin out for two weeks alr but thr are no improvements at all, while more problems continue to arise. now the phone occasionally cant display my sms at all.
i went in the mornin and i was happy tt despite the queue i was waited on in less than 20mins.
but my first surprise arose when the girl who was at the counter seems not at all interested in listening to my complains. she gave me the "i alr hear this problem for the one million time" look. she continued to type away while i continue to nag and nag.
so tts it for the first trip. waitin to collect my phone in a weeks time as stated.
30th March SUNDAY
note sunday cos the phone is suppoesed to be ready by SAT. i tried to call the nokia careline(6822 8888) before i went down to check whether the phone was really ready, but all they said was go to the WEBSITE to check!!! how the hell was i supposed to check when thrs no internet access outside. so i drove all the way down. but when i reached the counter tryin to get a queue number, the BEST surprise came.
the customer service lady told me the phone was not ready!!!
and then she continued to tell me that they hv tried to call the 2phone numbers i hv provided to inform me. but HOW THE HELL could they hv called when both phones didn even hv a missed call for the WHOLE FREAKIN WEEK!!!
and now i hv to wait another 5days before my phone is supposed to be ready again....tell me wat can i do to **** nokia upside down...
