Note 4 and Singtel Clearvoice/VoLTE

[liuhao]

anyone enabled singtel clearvoice for Note 4?

i enabled the service but dont see it's working on my phone. does the phone need a firmware update? my note 4 is not singtel set btw.

thanks.

 

[liuhao]

available only under places with 4G+ coverage? 4G can?

 

[seller4]

available only under places with 4G+ coverage? 4G can?

4G can. Please call Singtel and ask them enabled 4G Clear Voice for you.

 

[liuhao]

4G can. Please call Singtel and ask them enabled 4G Clear Voice for you.

called already and said successfully enabled one hour ago. but on phone dont see it's working yet. already tried restarted.

 

[seller4]

called already and said successfully enabled one hour ago. but on phone dont see it's working yet. already tried restarted.

Wait awhile bah. If 6 hours later still no left n right arrows, call Singtel again.

Also make sure you enable VoLTE on your phone.

Go phone | Settings | Call | Outgoing voice call settings and select "Use VoLTE when available".

 

[liuhao]

the setting is enabled on phone already. ok. will wait some more time. thanks.

 

[seller4]

You should get a sms from Singtel when it is enabled. CSO might have send in the request but the technician might not have done it.

 

[valerie.sim.t2]

Always check the settings of the phone.

 

[liuhao]

You should get a sms from Singtel when it is enabled. CSO might have send in the request but the technician might not have done it.

oh yea i never received sms yet.. hehe

 

[Apparatus]

Re

If you are COMBO plan then ONLY the main line has it. The other supplementary lines do NOT have it.

 

[liuhao]

Just now called again and took 30 mins to activate. received sms and need to restart phone to activate..

Now I know why this morning it didn't work.. I asked the service staff to activate both my phone and my mother phone. The service staff said he could only activate mine and my mother needs to call by herself. I wait whole day mine not working but when I back home I found my mother phone clearvoice working.


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[Super]

Just now called again and took 30 mins to activate. received sms and need to restart phone to activate..

Now I know why this morning it didn't work.. I asked the service staff to activate both my phone and my mother phone. The service staff said he could only activate mine and my mother needs to call by herself. I wait whole day mine not working but when I back home I found my mother phone clearvoice working.


Sent from GAGT Android App

You meant SingTel activated the wrong phone?

 

[seller4]

Just now called again and took 30 mins to activate. received sms and need to restart phone to activate..

Now I know why this morning it didn't work.. I asked the service staff to activate both my phone and my mother phone. The service staff said he could only activate mine and my mother needs to call by herself. I wait whole day mine not working but when I back home I found my mother phone clearvoice working.


Sent from GAGT Android App

Cool .

 

[liuhao]

You meant SingTel activated the wrong phone?

Yeah... Asked my ic and name to verify some more hehe

Sent from GAGT Android App

 

[Dallen]

Singtel customer service staff said Note edge not support Volte

 

[Some-one]

Is this VoLTE really that good? It does not seem to have any difference in terms of quality as compare to when I listen on 3G.

 

[Streetwise]

Is this VoLTE really that good? It does not seem to have any difference in terms of quality as compare to when I listen on 3G.

Were ur calls to another VoLTE enabled phone??

 

[Some-one]

Were ur calls to another VoLTE enabled phone??

yes. Not all but in terms of quality, it does not seem much different from normal GSM.

 

[seller4]

yes. Not all but in terms of quality, it does not seem much different from normal GSM.

I think the call is supposed to be connected faster as the phone don't need to switch to 3G. Now it can stay in 4G and connect the call. How much faster, I cannot tell.

But I agreed for the call quality wise, the improvement is minimum.

 

[Streetwise]

yes. Not all but in terms of quality, it does not seem much different from normal GSM.

To my understanding, VoLTE only works when both lines are VoLTE enabled and it harness 4G and do not work on 3G. Thus, if u're in an area where there is no 4G, VoLTE will not be activated.

Having said that, the call quality of some phones, eg, Note 4 is already great as it is, thus, u may not not be able to tell if there is a significant improvement when using VoLTE since the improvement is incremental only.