OCBC Internet Banking Down?

[iMac]

I am facing problem with OCBC Internet Banking now, anyone facing the same problem?

 

[reddevil0728]

I am facing problem with OCBC Internet Banking now, anyone facing the same problem?

why don't you share what the problem is and if you have tried a few times?

 

[iMac]

why don't you share what the problem is and if you have tried a few times?

Since 10am this morning...

After log-in and keyed in phone OTP, the screen said "Unable to retrieve account, try again later."

 

[reddevil0728]

Since 10am this morning...

After log-in and keyed in phone OTP, the screen said "Unable to retrieve account, try again later."

seems ok. you using app or on computer?

 

[iMac]

seems ok. you using app or on computer?

on computer...just tried again a minute ago...still unable to retrieve account.

 

[Tiger9119]

on computer...just tried again a minute ago...still unable to retrieve account.

I just made payment for my credit card thru internet banking, no issue.

 

[reddevil0728]

on computer...just tried again a minute ago...still unable to retrieve account.

why don't you call ocbc?

 

[OCBC Bank]

I am facing problem with OCBC Internet Banking now, anyone facing the same problem?

Since 10am this morning...

After log-in and keyed in phone OTP, the screen said "Unable to retrieve account, try again later."

on computer...just tried again a minute ago...still unable to retrieve account.

Hi iMac,

Are you still having issues with our Online Banking platforms?
If so, please drop us a PM with the following details:

- phone number
- phone model
- operating system and version
- mobile banking app version
- screenshot of any error messages received

Thank you.

^DG

 

[IronMan123]

OCBC internet banking down?

 

[reddevil0728]

OCBC internet banking down?

what's the error you facing?

 

[tasslehoffs]

Taking 5 min to load. Something wrong for sure

 

[OCBC Bank]

Hi there,

Please try logging in via access code and PIN or SingPass.

Customers may be having issues logging in via the other methods such as OneLook/OneTouch, and our team is looking into it.

If you are still not able to log in, please do share with us on the specific issue faced (any error messages received).

^DG