OCBC Titanium Mastercard

Contactsourav

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Hi there,

Could you provide us with a link or a screenshot of any SMS/EDM you have received on a 8X OCBC$ promotion?

Thank you.

^DG
I think I cant explain - Is Shilla Duty Free (Perfumes, Watches) considered a retail transaction for the enhanced earn rate on the OCBC Titanium rewards card (10X OCBC$)? Or is it a non retail transaction earning the base (1X OCBC$)?

This is not related to any promotion - just part of regular spending...
 

OCBC Bank

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I think I cant explain - Is Shilla Duty Free (Perfumes, Watches) considered a retail transaction for the enhanced earn rate on the OCBC Titanium rewards card (10X OCBC$)? Or is it a non retail transaction earning the base (1X OCBC$)?

This is not related to any promotion - just part of regular spending...

Thanks for the clarification!

Shilla Duty Free is not eligible for 10X OCBC$.
You will be able to get 1X OCBC$.

^DG
 

kashanai

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Thanks DG

You’re the best . Detailed and clear explanation

Hi kashanai,

Transactions are coded by the merchants and its' acquiring banks. This is out of OCBC's control. The bonus OCBC$ will be credited for purchases which the merchants categorised as an online transaction.

Some examples of fee and charges would be transactions such as annual fee, late charges, and interest charges.

^DG
 

sandyph

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Hi OCBC

Is Toys'r us eligible for 10x?

I could swear it was before but my june purchase doesnt seems to give the 9x

Sent from Samsung SM-G973F using GAGT
 

OCBC Bank

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Thanks DG

You’re the best . Detailed and clear explanation

Thanks for the kind words, kashanai.
If there is anything else that we are able to assist with, please feel free to let us know here or drop us a private message.

^DG
 

OCBC Bank

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Hi OCBC

Is Toys'r us eligible for 10x?

I could swear it was before but my june purchase doesnt seems to give the 9x

Sent from Samsung SM-G973F using GAGT

Hi sandyph,

The last we checked, Toys"R'us transactions are not eligible for 10X OCBC$. Could you drop us a private message with your bank registered mobile number? We could look into your transaction made in June, and check on the MCC.

^DG
 

nick3384me

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Hi there,

If you are holding on to both the Pink and Blue Titanium Rewards card, only one card will be eligible for the promotion. We are sorry if you were wrongly advised by our service executive.

Please drop us a private message with your bank registered mobile number. We will call and advise further on which of your card is eligible for the promotion.

^DG

So I have both pink and blue card, I can spent on iether one of the cards right?
 

hwmook

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Hi there,

If you are holding on to both the Pink and Blue Titanium Rewards card, only one card will be eligible for the promotion. We are sorry if you were wrongly advised by our service executive.

Please drop us a private message with your bank registered mobile number. We will call and advise further on which of your card is eligible for the promotion.

^DG

I actually received 2 sms so I thought both cards are eligible but it seem otherwise.
 

OCBC Bank

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So I have both pink and blue card, I can spent on iether one of the cards right?

I actually received 2 sms so I thought both cards are eligible but it seem otherwise.

Hi both,

Generally, only one card should be targeted for the promotion if you are holding on to both the Pink and the Blue.

Please drop us a private message with your bank registered mobile number, and we will look into your card accounts and call to advise.

^DG
 

OCBC Bank

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Hi OCBC,
For the 20x OCBC$ online spend promotion, are top up to Grab Pay and Dash counted?

Hi there,

The OCBC$ will be credited for transactions that are made online. How the transactions are coded by the merchant is out of OCBC's control. If the transactions are coded by the merchants as an online transaction, it will be eligible for the promotion.

^DG
 

maboklee

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Hi ocbc.

Dose spending at huawei store have x10 pts?

Sent from Samsung SM-G975F using GAGT
 

OCBC Bank

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Hi ocbc.

Dose spending at huawei store have x10 pts?

Sent from Samsung SM-G975F using GAGT

Hi there,

Transactions made at an official Huawei store will be eligible for 10X OCBC$.

However, at the moment, we are not able to ascertain what the MCC is, and if the additional OCBC$ will be credited automatically.

Could you drop us a private message once the transaction is posted? We will help you sort it out then.

^DG
 

G.c.cy

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Hi Ocbc,

Based on the FAQs i read, does it mean that ANYTHING (i.e items outside the eligible categories) purchased from Lazada will be eligible for the 10x OCBC$, including Lazada's sub-shops (LazMall, RedMart, Global collection)?

Thank You
 
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SyraLeo

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Is there a full list of approved retailers or a site to check a retailer's MCC code?

So we don't have to keep asking here.
 

OCBC Bank

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Hi Ocbc,

Based on the FAQs i read, does it mean that ANYTHING (i.e items outside the eligible categories) purchased from Lazada will be eligible for the 10x OCBC$, including Lazada's sub-shops (LazMall, RedMart, Global collection)?

Thank You

Hi there,

Yes, all transactions made with Lazada will be eligible for 10X OCBC$.

^DG
 

OCBC Bank

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Is there a full list of approved retailers or a site to check a retailer's MCC code?

So we don't have to keep asking here.

Hi SyraLeo,

10X OCBC$ is given based on the MCC of a merchant. The MCC is dependent on the merchant and its' acquiring bank, and is out of OCBC's control.

We do not have merchant listing available.

^DG
 
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