OCBC Titanium Mastercard

OCBC Bank

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Anyone know when OCBC$ expire? I have some expiring in September 2020. Do they expire on the last day of September or some other time during the month?

TIA.

Hi there,

All OCBC$ earned will be valid for 2 years. If yours is expiring in September 2020, it will only expire on the last day of September.

^XF
 

someusername

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Hi there,

All OCBC$ earned will be valid for 2 years. If yours is expiring in September 2020, it will only expire on the last day of September.

^XF

Thanks. I got this card in March 2019. I've not had an OCBC card before that. Why are OCBC$ expiring in September 2020 when the first charge I made on this card was in March 2019?
 

OCBC Bank

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Thanks. I got this card in March 2019. I've not had an OCBC card before that. Why are OCBC$ expiring in September 2020 when the first charge I made on this card was in March 2019?

Hi there,

Please drop us a private message with your mobile number.
We would like to check on this.

^DG
 

Thesoul

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Hi there,

Bonus OCBC$ is given based on the MCC of the merchant.
We do not have visibility over what the MCC is, until a transaction has been made.

MCC is determined by the card associations (Mastercard / VISA), and is not within OCBC's control.

If you have made a transaction, and would like to check on it, please call our hotline at 1800 363 3333.

^DG
Hi, ive made a purchase on “trysonos.sg” portal a few days ago and would like to confirm if the purchase will be awarded 10x points. This website sells electrical products such as speakers, and is run by company called TC Acoustic located at Adelphi.

How can i go about providing you info to check on the above transaction please? I’m unable to PM you due to low post count.

Thanks
 

OCBC Bank

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Hi, ive made a purchase on “trysonos.sg” portal a few days ago and would like to confirm if the purchase will be awarded 10x points. This website sells electrical products such as speakers, and is run by company called TC Acoustic located at Adelphi.

How can i go about providing you info to check on the above transaction please? I’m unable to PM you due to low post count.

Thanks

Hi there,

Do you have a Facebook account?
If so, you can drop us a PM with your mobile number there.

https://www.facebook.com/OCBC.Singapore

Alternatively, give us a call at 1800 363 3333, or send in a secured mail on your query via Internet / Mobile Banking

^DG
 

agmayu

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Hi OCBC Team,

Could you tell me if furniture purchases at Seahorse qualify for 10x?

Thanks!
 

OCBC Bank

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Hi,

Does topping up shopeepay earn me 10x OCBC$ :s11::s11:

Hi there,

All Shopee purchases will be eligible for bonus OCBC$ on the Titanium Rewards credit card.

For top ups to ShopeePay, if the transaction name comes in as Shopee as well, then yes, it will also be eligible for bonus OCBC$.

^DG
 

OCBC Bank

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Hi OCBC Team,

Could you tell me if furniture purchases at Seahorse qualify for 10x?

Thanks!

Hi there,

It will be dependent on the MCC of the merchant, which is determined by the card associations (Mastercard / VISA), and is not within OCBC's control.

We won't be able to tell what the MCC of a merchant is, until a transaction has been made. If you have made the transaction, and would like us to look into it, please drop us a PM with your mobile number.

For the Titanium Rewards card, bonus OCBC$ will be eligible to the following MCC:

To earn Bonus OCBC$, retail transactions made locally or overseas must fall within any of the following MCCs:

MCC 5311 Departmental Stores
MCC 5611 Men's and Boys' Clothing and Accessories Stores
MCC 5621 Women's Ready to Wear Stores
MCC 5631 Women's Accessory and Speciality Stores
MCC 5641 Children's and Infants' Wear Stores
MCC 5651 Family Clothing Stores
MCC 5661 Shoe Stores
MCC 5691 Men's and Women's Clothing Stores
MCC 5045 Computers, Peripherals, and Software
MCC 5732 Electronics Stores
MCC 5699 Miscellaneous Apparel and Accessory Shops

And these merchants:

Alibaba
Daigou
Mustafa Centre
AliExpress
Ezbuy
Qoo10
Amazon
IKEA
Shopee
Courts
Lazada
Taobao

https://www.ocbc.com/personal-banking/cards/titanium-rewards-credit-card.page

^DG
 

the.guru

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Hi there,

Bonus OCBC$ is given based on the MCC of the merchant.
We do not have visibility over what the MCC is, until a transaction has been made.

MCC is determined by the card associations (Mastercard / VISA), and is not within OCBC's control.

If you have made a transaction, and would like to check on it, please call our hotline at 1800 363 3333.

^DG

OCBC Bank,

Under your OCBC Rewards Terms & Conditions Point 4.13: If it is subsequently discovered that a Cardmember (whether by fraud or otherwise) has redeemed more Rewards Vouchers than he / she is entitled to, the Bank has the absolute right to charge such Cardmember and such Cardmember agrees to be liable to the Bank for the face value of any additional Rewards Voucher or goods redeemed by him / her.

https://internet.ocbc.com/rewards/Terms

I would like to check with you if it was a redemption for KrisFlyer miles, what is the value of each KrisFlyer mile you are going to charge to the cardmember? KrisFlyer mile does not have a face value, hence please share with us the value you are going to charge to the cardmember in order to be transparent.

Thank you.
 
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OCBC Bank

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OCBC Bank,

Under your OCBC Rewards Terms & Conditions Point 4.13: If it is subsequently discovered that a Cardmember (whether by fraud or otherwise) has redeemed more Rewards Vouchers than he / she is entitled to, the Bank has the absolute right to charge such Cardmember and such Cardmember agrees to be liable to the Bank for the face value of any additional Rewards Voucher or goods redeemed by him / her.

https://internet.ocbc.com/rewards/Terms

I would like to check with you if it was a redemption for KrisFlyer miles, what is the value of each KrisFlyer mile you are going to charge to the cardmember? KrisFlyer mile does not have a face value, hence please share with us the value you are going to charge to the cardmember in order to be transparent.

Thank you.

We are checking on this, and will get back to you asap.

^DG
 

OCBC Bank

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OCBC Bank,

Under your OCBC Rewards Terms & Conditions Point 4.13: If it is subsequently discovered that a Cardmember (whether by fraud or otherwise) has redeemed more Rewards Vouchers than he / she is entitled to, the Bank has the absolute right to charge such Cardmember and such Cardmember agrees to be liable to the Bank for the face value of any additional Rewards Voucher or goods redeemed by him / her.

https://internet.ocbc.com/rewards/Terms

I would like to check with you if it was a redemption for KrisFlyer miles, what is the value of each KrisFlyer mile you are going to charge to the cardmember? KrisFlyer mile does not have a face value, hence please share with us the value you are going to charge to the cardmember in order to be transparent.

Thank you.

Hi there,

We received your query on another thread as well, and have replied there.

To share here as well, the relevant value is guided by the cost of the rewards and/or the cost of the programme of which information may be proprietary due to commercial and competitive reasons.

We seek the your understanding that we are unable to avail more information in a public forum.

Please be assured that the bank has the customer’s interest at heart and will work with the relevant cardmember if and when such a scenario happen.

^DG
 

Cheese1209

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Hi there,

Can I check is there bonus miles on
1. Crate and barrel
2. BALLY PHOTO ELECTRO

& what does the code -1049 means in my credit card statement?
And the bonus miles will be accumulated in the next calendar month right?
 

OCBC Bank

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Hi there,

Can I check is there bonus miles on
1. Crate and barrel
2. BALLY PHOTO ELECTRO

& what does the code -1049 means in my credit card statement?
And the bonus miles will be accumulated in the next calendar month right?

Hi there,

It will depend on the Merchant Category Code (MCC) coming in for those transactions. We will only be able to check a merchant's MCC after the purchase is charged to the card. Our service executives will be able to do a check on the MCC, once you have made the transaction.

For a check on the code on your credit card statement, please give us a call to 1800 363 3333 or drop us a secured mail via ibanking for a check.

The bonus miles will be credited by the end of the following month.

^XF
 

Cheese1209

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Hi OCBC,

Can I still appeal for 10x points if the MCC code is not within the list. But it’s for electronic items at a shop that sells photography product.
 

OCBC Bank

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Hi OCBC,

Can I still appeal for 10x points if the MCC code is not within the list. But it’s for electronic items at a shop that sells photography product.

Hi Cheese1209,

10X OCBC$ will only be awarded for transactions made with merchants that is in the eligible MCC listing.

^DG
 
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