OCBC Titanium Mastercard

OCBC Bank

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The card doesn't respond anymore to the buses machine. Thanks for the info.

Hi KSeet,

You may wish to check with the TransitLink office as well, if your card can be read on their card reader. If there is an issue with it, we could assist with a card replacement. Let us know via PM if you require further assistance.

^DG
 

fairylord

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Hi OCBC, I have OCBC Titanium and OCBC Blue Reward Titanium? I have your letter mentioned the Titanium is lifetime annual fee waiving, is this letter still valid? I understand that the later OCBC Blue Reward Titanium having min spend in a year to gain waiver.

Please advice the query on Titanium (not Blue Reward Titanium).
 

KSeet

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Hi KSeet,

You may wish to check with the TransitLink office as well, if your card can be read on their card reader. If there is an issue with it, we could assist with a card replacement. Let us know via PM if you require further assistance.

^DG

Thanks. Is it possible for the connection to ezlink be terminated and make the card no longer responsive?
 

likeastar0418

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Hi OCBC, I have OCBC Titanium and OCBC Blue Reward Titanium? I have your letter mentioned the Titanium is lifetime annual fee waiving, is this letter still valid? I understand that the later OCBC Blue Reward Titanium having min spend in a year to gain waiver.

Please advice the query on Titanium (not Blue Reward Titanium).

I have this letter too but was charged for annual fee after OCBC converted the card from Titanium to Titanium Reward. I called the hotline, and they fixed the issue, apparently they had not aligned the lifetime wavier accordingly. My annual fee is waived and also assured lifetime wavier will be in place from now on.
 

OCBC Bank

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Hi OCBC, I have OCBC Titanium and OCBC Blue Reward Titanium? I have your letter mentioned the Titanium is lifetime annual fee waiving, is this letter still valid? I understand that the later OCBC Blue Reward Titanium having min spend in a year to gain waiver.

Please advice the query on Titanium (not Blue Reward Titanium).

Hi there,

Please drop us a private message with your bank registered contact number. We will arrange for our service executive to check on this.

^DG
 

OCBC Bank

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Thanks. Is it possible for the connection to ezlink be terminated and make the card no longer responsive?

Hi KSeet,

Are you looking to remove your Titanium Rewards card from ABT?

You will be able to remove a card registered to your ABT Account from the “My Cards” page on the TransitLink ABT Portal or TransitLink mobile app.

Once the selected card is removed, all the existing and future transaction and travel history of the card cannot be viewed from the portal.

More details can be found here: https://www.transitlink.com.sg/

Do drop us a private message if you require further assistance on this.

^DG
 

Desires

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Hi OCBC, I received this sms “<ADV> OCBC Titanium Rewards: Earn 2,500 OCBC$ (worth 1,000 Miles) if you make at least two transactions this month. Visit bit.ly/2JZ8eUJ for T&Cs. Questions? Call 1800 363 3333. To unsubscribe, SMS unsub to 72377”. Does it mean I only need to make at least 2 transactions at any amount from any category spend I will get 2500 bonus points by end of next month? And my spending of these 2 transactions will still earn their respective points? If I make purchase from department store, I get my usual 10x rewards and on TOP of that I will receive bonus points if 2500 from this promotion?
 

KSeet

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Hi KSeet,

Are you looking to remove your Titanium Rewards card from ABT?

You will be able to remove a card registered to your ABT Account from the “My Cards” page on the TransitLink ABT Portal or TransitLink mobile app.

Once the selected card is removed, all the existing and future transaction and travel history of the card cannot be viewed from the portal.

More details can be found here: https://www.transitlink.com.sg/

Do drop us a private message if you require further assistance on this.

^DG

On the contrary, I actually use it as my main ezlink card. But it just suddenly stopped working without rhyme or reason. It doesn't even respond to the ezlink machines on buses, and I've tried it on 4 machines on 2 buses. It's as though it no longer is linked to Ezlink. However, my tap and pay still works with merchants.

The card is still showing as active in the transit link app. I'll probably give you guys a call soon to sort it out.
 

OCBC Bank

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Hi OCBC, I received this sms “<ADV> OCBC Titanium Rewards: Earn 2,500 OCBC$ (worth 1,000 Miles) if you make at least two transactions this month. Visit bit.ly/2JZ8eUJ for T&Cs. Questions? Call 1800 363 3333. To unsubscribe, SMS unsub to 72377”. Does it mean I only need to make at least 2 transactions at any amount from any category spend I will get 2500 bonus points by end of next month? And my spending of these 2 transactions will still earn their respective points? If I make purchase from department store, I get my usual 10x rewards and on TOP of that I will receive bonus points if 2500 from this promotion?

Hi Desires,

Yes, your understanding is correct.

Any 2 valid transactions made in the month you received the SMS will give you 2,500 OCBC$.

You will get 10X OCBC$ as well, if your transactions are eligible for it.

T&Cs: https://www.ocbc.com/assets/pdf/tncs-titanium-rewards-5000-ocbc.pdf

^DG
 

OCBC Bank

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On the contrary, I actually use it as my main ezlink card. But it just suddenly stopped working without rhyme or reason. It doesn't even respond to the ezlink machines on buses, and I've tried it on 4 machines on 2 buses. It's as though it no longer is linked to Ezlink. However, my tap and pay still works with merchants.

The card is still showing as active in the transit link app. I'll probably give you guys a call soon to sort it out.

Hi KSeet,

If the card cannot be read by the machines on the buses, card replacement may be necessary. Do give us a call. If you need assistance to arrange for a call, do drop us a private message.

^DG
 

RocketAbyss

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Hi OCBC or anyone. Does phone purchase from Samsung Experience physical storefront earn 10x OCBC$? Thanks!
 

Muneyzmart

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Hi OCBC, is Samtat Shanghai Arts & Crafts Centre eligible for 10x?

Also, how do I check how much I had spent since I had gotten the blue titanium card. If it exceeds $12,000, I might need to apply for the pink card as well.
 

OCBC Bank

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Hi OCBC, is Samtat Shanghai Arts & Crafts Centre eligible for 10x?

Also, how do I check how much I had spent since I had gotten the blue titanium card. If it exceeds $12,000, I might need to apply for the pink card as well.

Hi Muneyzmart,

Purchases at Samtat Shanghai Arts & Craft will not be eligible for 10X OCBC$.

If you would like to check on your current spend for your card's anniversary year, do give us a call at 1800 363 3333, or send in a secured mail via Internet Banking.

^DG
 
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