I've got one of these OCBC Titanium cards, pretty much unused all these years since I've got other cards to use my spending on.
Recently as the annual fee nears for this card, I started taking it out to use.. especially since I do go to the shops listed as Bonus OCBC$ from time to time.
In December I used the card once at Mustafa, and once at Ikea. However, by March, I still hadn't received the Bonus OCBC$ yet. Strange, right?
It's not much but I was planning to use the card at Courts, since I need to buy some appliances for my house reno later this month.
I called the OCBC hotline (very free at home nowadays, why not..) and they took down my inquiry, and promised to call me back later.
A few days later, someone from OCBC called me back, and said my transactions were not eligible for the Bonus OCBC$. I said, uh what? Your own website says that Mustafa and Ikea are among the eligible merchants..
He went to surf the site himself, and he also said... oh yah... I also don't understand! Why ah? This is a bank staff talking here!
He then said he would go on to check further and call me back again.. still waiting for this call.
Why OCBC want to jiak our bonus points ah? Don't use the card, will force you to pay annual fee. Use the card, don't issue the rewards as promised. What should we do?