[Official] iPhone 7 (Plus) Discussions

davidbilly87

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That's good to hear! Though it will be a refurbished set but I trust Apple refurb set more than 2nd hand set haha.

Mine ip7 plus facing screen yellow and overheating just watching youtube with safari :eek:

anyone faced this? or its normal? mine old 6s plus doesn't have this kind of issue at all.
 

-nzy90

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replacement phone can never be a new one? definitely refurbished?

anyway i googled about refurbished sets, seems like majority claimed that refurbished sets are as good as new ones, if not better, due to the additional quality control testings done for such sets.
Refurbished sets is dependent on your luck. Some are as good as new though.
 

Conan1986

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replacement phone can never be a new one? definitely refurbished?

anyway i googled about refurbished sets, seems like majority claimed that refurbished sets are as good as new ones, if not better, due to the additional quality control testings done for such sets.

replacement phones are most likely refurbished, the only thing we don't know is why the phone was made to go through the refurbish process.

A replacement phone might just be refurbished because it did not pass through the QC due to cosmetic issues, or component failure during initial testing. It can also be a returned set by a previous user who complained of a problem, may it be as minor as dust under screen to a failed component. These phones go back to the factory to be taken apart and recycled so usable components that are in good working order such as the processor and other chips gets to be used again in a new body, battery and screen.

It depends on your luck if the replacement(refurbished) phone will fail after a while as we won't know why it was returned or went through the refurbishment process.. I've had replacement that worked flawlessly and also a replacement which gyroscope failed after about over a year of usage.
 
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*adiBOY

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replacement phone can never be a new one? definitely refurbished?

anyway i googled about refurbished sets, seems like majority claimed that refurbished sets are as good as new ones, if not better, due to the additional quality control testings done for such sets.

Yes it will never be new retail model. Apple has a high if not higher QC expectation over their refurbished products.

Those refurbished products you bought off from the online store are exactly the same one you will received from a replacement program. The only difference is the front alphabet on the model number.
 

athenodorus

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replacement phones are most likely refurbished, the only thing we don't know is why the phone was made to go through the refurbish process.

A replacement phone might just be refurbished because it did not pass through the QC due to cosmetic issues, or component failure during initial testing. It can also be a returned set by a previous user who complained of a problem, may it be as minor as dust under screen to a failed component. These phones go back to the factory to be taken apart and recycled so usable components that are in good working order such as the processor and other chips gets to be used again in a new body, battery and screen.

It depends on your luck if the replacement(refurbished) phone will fail after a while as we won't know why it was returned or went through the refurbishment process.. I've had replacement that worked flawlessly and also a replacement which gyroscope failed after about over a year of usage.
The thing about luck here is that it applies to not the refurbished sets but new ones too. Look at those with hissing issue for example.

Quality test wise probably the refurbished sets will be better I guess?

Actually my concern is more of whether next time I want to sell off the phone, will it affect the price.

Sent from Sony E5823 using GAGT
 

-nzy90

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Yes it will never be new retail model. Apple has a high if not higher QC expectation over their refurbished products.

Those refurbished products you bought off from the online store are exactly the same one you will received from a replacement program. The only difference is the front alphabet on the model number.
I was hoping they aren't the same. The refurbished iPod I got wasnt that good. Stopped buying their refurbished stuff already unless the discount is really good.
 

Kyubi

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The thing about luck here is that it applies to not the refurbished sets but new ones too. Look at those with hissing issue for example.

Quality test wise probably the refurbished sets will be better I guess?

Actually my concern is more of whether next time I want to sell off the phone, will it affect the price.

Sent from Sony E5823 using GAGT
all in all . . it still depends on luck . .
 

dawntime

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I exchanged couple of sets also no difference... don't picky over this and that can already.

Natural to expect new for new though :s13:
 

Conan1986

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The thing about luck here is that it applies to not the refurbished sets but new ones too. Look at those with hissing issue for example.

Quality test wise probably the refurbished sets will be better I guess?

Actually my concern is more of whether next time I want to sell off the phone, will it affect the price.

Sent from Sony E5823 using GAGT

Yep, there's always a bit of variation for buying new and also replacement. I've seen others complaining that their replacement phone produce worse hissing and with yellow screen while some fixed their problem completely. I would definitely prefer new though as the chances of having an issue should be comparatively lower as compared to a replacement phone which definitely have had some sort of issue before.

You can say that refurbished phone goes through a more thorough QC as it should be testing each and every component again to ensure no issue exist, especially when it has been returned for some issues before. Might have a different tolerance level compared to brand new but we would never know. I'll always treat replacements as brand new since we won't know what is new and what isn't. Replacement phone at this point of time should be relatively new as compared to phones that were released longer since there is no way your components can be more than two months old be it brand new or went through refurbish process.

Replacement phone should NOT affect reselling pricing, unless the buyer is an** about such things then he will nego for a lower price. If that's the case, move on to the next genuine buyer. If you can get a replacement phone for some reason closer to its warranty end and sell it shortly after, it should fetch higher price due to the new battery and component etc.

Since your issue is with the vol up button cannot be repaired and cannot be overlooked, you got not much of a choice anyway than to replace it. Just look at the positive side like I mentioned that the components are definitely not that old.
 

athenodorus

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Yup i have no issues with the replacement set being refurbished or not since this is a new model.

just gonna pray it doesn't comes with the known hissing issues can liao.
 

Conan1986

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Yup i have no issues with the replacement set being refurbished or not since this is a new model.

just gonna pray it doesn't comes with the known hissing issues can liao.

yea man, good luck. I'd suggest to test out the video recording function and call someone to test if the hissing is audible. if it is inaudible during these operations or when updating apps (not placing the apple logo beside your ear), it shouldn't be an issue at all.
 

athenodorus

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yea man, good luck. I'd suggest to test out the video recording function and call someone to test if the hissing is audible. if it is inaudible during these operations or when updating apps (not placing the apple logo beside your ear), it shouldn't be an issue at all.

ya so i will do the following 2 checks:

1) do a short video recording and playback to hear for any weird noises.
2) run octane test from the link you share before - https://developers.google.com/octane/ and hear for noises.

should be sufficient already right.
 

VodkaPear

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hopefully 1-1 exchange lo.

then i will exchange when either i cannot ta han or when i gonna sell the phone away or b4 warranty ends.
 

zenical

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Anyone experience calls out , the receiver cannot hear? Tried calling banks and they cant hear but call other parties ok
 

Conan1986

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Anyone experience calls out , the receiver cannot hear? Tried calling banks and they cant hear but call other parties ok

eh, make sure you didn't accidentally mute the mic while entering numbers through their system
 
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