[Official] iPhone 7 (Plus) Discussions

[manofsorrows]

Are these issues coming from the 7 or 7+? Or both devices also have ?

 7黑  HardwareZone Forums app

 

[Presto80]

I don't think the noise behind the logo is a big issue. What bothers me more is the recording playback has the coil whine noise

do you have any sample?
tried on my own set, recording a video seems to have some sound, not sure is backgrd sound or hissing soumd, dun really know how to differentiate

yet to try the test

 

[Presto80]

That's pretty unique. I tried calling 1688, listen to the system talk, there's no hissing sound. Only faint hissing sound during test.

yes, didnt hear any complain regarding that, so i told him to bring down, not sure can change anot

 

[swgj86]

Is it a special request or case-by-case basis?

did a check with Apple Online Support. this is what they said.

 

[Boiijek]

Here - - URL removed -

do you have any sample?
tried on my own set, recording a video seems to have some sound, not sure is backgrd sound or hissing soumd, dun really know how to differentiate

yet to try the test

 

[tohchr]

Here - - URL removed -

Indeed yours had got that hissing when recording videos. I compared mine in a normal environment and a total quiet environment, dun have that hissing sound. Your hissing sound can be heard even though the background of your video is loud.

 

[Boiijek]

Would it be possible for you to give me a copy of your video? So that maybe I could show the people at ALab when I go down next thurs

Indeed yours had got that hissing when recording videos. I compared mine in a normal environment and a total quiet environment, dun have that hissing sound. Your hissing sound can be heard even though the background of your video is loud.

 

[tohchr]

Would it be possible for you to give me a copy of your video? So that maybe I could show the people at ALab when I go down next thurs

Can I record a new one later? I deleted Liao cos 4K big size

 

[Boiijek]

No problem. Just hoping I get a replacement on the spot

Can I record a new one later? I deleted Liao cos 4K big size

 

[zXioNGz]

I'm going o go down QCD tomorrow to exchange mine, will keep you guys updated here about it

 

[Presto80]

Here - - URL removed -

Indeed yours had got that hissing when recording videos. I compared mine in a normal environment and a total quiet environment, dun have that hissing sound. Your hissing sound can be heard even though the background of your video is loud.

thank you for the video.
ermm the hissing sound seems normal and similar to mine.(i meant sounds like background noise)
think i am wrong.

never recorded any video in "quiet" condition.

 

[athenodorus]

the hissing sound when recording in a quiet environment i thought is normal for every phones? i tried recording video in a quiet room with other phones also can hear hissing noises. like it's impossible to record zero noises even in a quiet room?

 

[zXioNGz]

the hissing sound when recording in a quiet environment i thought is normal for every phones? i tried recording video in a quiet room with other phones also can hear hissing noises. like it's impossible to record zero noises even in a quiet room?

Try syncing your phone with iTunes and make a phone call to 1688 or anything. You will hear it from your speaker

 

[charleslin]

I'm going o go down QCD tomorrow to exchange mine, will keep you guys updated here about it

My brother's iPhone 7 32GB front camera stopped working, sent in yesterday, no replacement on the spot.

Received a iPhone 6 loaner phone.

 

[aw1007]

I'm going o go down QCD tomorrow to exchange mine, will keep you guys updated here about it

Do you need to make appointment like A.Lab before going down?

 

[radzkal]

Ok i think i get it. I tried recording video in storeroom using two phones. iPhone 6s Plus and iPhone 7 Plus. ip6s+ is very silent. ip7+ has this hissy sound BUT nothing too bothersome, imo. I just feel that maybe because of the add mic on the bottom left grill. If the hissing happens in other activities then i think it warrants an addressing from Apple.

I want to upload the video so everyone can hear the difference but how to upload ah?

 

[zXioNGz]

My brother's iPhone 7 32GB front camera stopped working, sent in yesterday, no replacement on the spot.

Received a iPhone 6 loaner phone.

Hmm they got say take how long? I don't mind a loan set since that means most probably my replacement set will be next batch, hopefully solved by then haha

 

[Boiijek]

Ok i think i get it. I tried recording video in storeroom using two phones. iPhone 6s Plus and iPhone 7 Plus. ip6s+ is very silent. ip7+ has this hissy sound BUT nothing too bothersome, imo. I just feel that maybe because of the add mic on the bottom left grill. If the hissing happens in other activities then i think it warrants an addressing from Apple.

I want to upload the video so everyone can hear the difference but how to upload ah?

You can use - URL removed -. Hissing noise for me sees to be present throughout the video despite other noises. Apple definitely should be aware of this issue by now

 

[charleslin]

Hmm they got say take how long? I don't mind a loan set since that means most probably my replacement set will be next batch, hopefully solved by then haha

3-5 days IIRC.

 

[swgj86]

do keep us updated.

i made an appointment for thur though. hopefully able to get a normal set before i go holiday in end oct. ):

I'm going o go down QCD tomorrow to exchange mine, will keep you guys updated here about it