I am not in rush this time, because still playing on my PS4 Pro, but I promised myself not that I will never PO anything from HN, I will also never buy anything from their stores. I am willing to pay more in another store no problem, but this kind of amateurism is a disgrace to the retail business. And to be clear, the delay is not even an issue, but disrespect of the customers, taking money and then sending generic emails, and taking 3 weeks for a refund? You want me to COME to Millenia Walk? Ok my working hour in 100SGD, and the taxi to get there and back home is 50. HN - Hell NO, never again.