[Official Thread] Ringgit Exchange Rate - Part 2

Elon Jobs

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I have RM0.85 let in MYR wallet. Will head to Mr DIY next trip to look for something to buy.

wait what? My ichange total account balance under top up shows -$3.11??
My main page shows SGD$0, MYR0.85. And the exchange rate on home page still shows SG$1 = RM3.51. 🤣🤣🤣
Later I use my app and screenshot, but very weird. My last transaction was October 2024. At that time the balance was positive. Then last night I logged in, MYR wallet RM0.85, but under top up tab it shows -$3.11. So my SGD account depreciated from $0 to -$3.11 over the past year? Huh???
 
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froztheart

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@froztheart

OK, found in the app's notifications, and it's "negative balance", not $0. Possible to go to negative balance?!?


Later I use my app and screenshot, but very weird. My last transaction was October 2024. At that time the balance was positive. Then last night I logged in, MYR wallet RM0.85, but under top up tab it shows -$3.11. So my SGD account depreciated from $0 to -$3.11 over the past year? Huh???

Either depreciated or first time prepaid forex got overdraft facility. :s13:
 

froztheart

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Seems like iChange is reviewing the $1 fee.
Thank you for reaching out.
📌Service fee inquiries: Please read the details below. For any other questions, our agent will chat with you as soon as possible.

📍We’ve noted your request and will review it carefully. Please be assured that you will not be charged the $1 service fee while we investigate and take the necessary steps

Due to overwhelming response, we are attending to chats one by one, which may cause some delay. Rest assured, our dedicated support team will connect with you as soon as possible to ensure a seamless experience.

In the meantime, you may explore our self-help resources:
* FAQs: https://www.ichange.sg/faq
* Demo Videos: https://www.ichange.sg/demovideos

Our support hours are from 9 am to 6 pm daily.

Best regards,
iChange Support Team
 

Habrosus

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Seems like iChange is reviewing the $1 fee.
Instead of improving their services like putting back the capability of adding to Apple Wallet, they wanted to start charging a new fee.

Many were in the midst of closing their accounts only days into the announcement, that they'd to reassure those people.

Now... :s13:
 

froztheart

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Instead of improving their services like putting back the capability of adding to Apple Wallet, they wanted to start charging a new fee.

Many were in the midst of closing their accounts only days into the announcement, that they'd to reassure those people.

Now... :s13:
Yes, going to cancel still.
Actually doing it now as we speak. :o
 
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