[offishure] RuneScape community

Zabiyaki

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hCA1DH3.jpg


easy scroll reward got me 62m :crazy:

wah still playing sio
 

FappingKing

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i now nothing to do feel like going back to play but must start new character :sad:

garpew can help along ma :sad: ?
 

FappingKing

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i go play awhile i see the new combat system kns :vijayadmin:

then i play in legacy mode, but still feels weird :vijayadmin:
 

prayer

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Good news for you Garpew.

Recently jagex has fked up badly and banned a lot of legit nerd skillers for botting.

Therefore, Jagex will be changing their appeal process and hopefully allow perm banned accs to get unbanned since they realized that their bot/rwt detection system is complete shite.

Here's a paragraph on the announcement

19-Dec-2014 13:55:15 Last edited on 19-Dec-2014 14:37:47 by Mod Kelvin


Finally, I wanted to touch on offence appeals – I’ve read a lot in the past few days about people finding it hard to appeal, not getting a response to their appeal and so on. The truth is I agree – our current offence appeal system is not fit for purpose and I have been working with some of the guys here at Jagex to get some changes to the offence system implemented. We openly discussed this in the Offence System Q&A back in October (Quick find code: 103-104-1-65498132). Right now I’m not 100% sure what any changed system will look like or when we may release it – but throughout the project (which we have been working on for some months now) I have retained some key principles that must exist in any new offence appeal system we use.

These are:

1. It must be clear whether an offence can be appealed or not
2. If an offence can be appealed – submitting an appeal must be a simple process
3. We must offer players more ways to explain their side of the story in any appeal that can be made
4. We must promptly review and answer every single offence appeal that is submitted

I hope that provides some context around the recent bans, what we are doing to make sure that bans remain accurate and also how we are looking to make things much better for those players who wish to appeal offences in the future.

Thanks for reading, and I hope this clarifies some questions.

Mod Kelvin
RuneScape Customer Services Manager
 
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