Onboard m.2 Intel AX210 Bluetooth Device missing

stanlawj

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I encountered a power bug with the onboard m.2 Intel AX210: The internal Intel bluetooth device went missing suddenly from the device manager thus could not be detected by Windows, while the AX210 WIFI continues to function perfectly normal.

Checking the Device Manager, the Intel bluetooth appears to be disconnected by the m.2 card itself. Updating the motherboard BIOS or reinstalling Windows has no effect, indicating neither the motherboard BIOS nor the OS is responsible for disconnecting it.

Based on this characteristic, the solution which I found from ASUS user who posted similar problem & got their solution from ASUS, is to power off the computer, disconnect the power supply and totally discharge all the capacitors on the motherboard & devices by pressing the PC power button. After that, I waited for a few minutes to pass, before powering on the PC again.

This worked, and the internal m2. Intel AX210 bluetooth device reappeared in Windows and bluetooth is working as normal. (Asrock Z690 Extreme Wifi 6E)
 
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coloumbiaGames

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seems like a common issue on ASUS board,
I'm facing the same issue on my B550 board as well.
 
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