OnePlus 12 series

darrylhew

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Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
 

eddy0505

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Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Hazeltech known for selling used/refurbished phones as reported by others. Sounds like region lock. Best is to check if they can resolve else better faster refund and get from others.
 

kashix

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Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Got OP13 already, why you still buy OP12?
 

tkte_85

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Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Is there a message when u insert in the sim card or start the phone. Like others have said, it sounds like a region lock
 

darrylhew

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Hazeltech known for selling used/refurbished phones as reported by others. Sounds like region lock. Best is to check if they can resolve else better faster refund and get from others.
Thank you. May I know which are the reputable sellers on Shopee?
 

hermes76

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yes battery not so good in adnroid 16... realise my camera seems to be broken as well... sometimes press shutter and not taking photos
Damn, tot i was the only 1...almost wanna do a factory reset or go to service centre. How can we feedback to OnePlus?
 
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