OnePlus 12 series

darrylhew

Junior Member
Joined
Oct 28, 2009
Messages
2
Reaction score
0
Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
 

eddy0505

Senior Member
Joined
Aug 10, 2014
Messages
1,768
Reaction score
790
Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Hazeltech known for selling used/refurbished phones as reported by others. Sounds like region lock. Best is to check if they can resolve else better faster refund and get from others.
 

kashix

Arch-Supremacy Member
Joined
Dec 27, 2007
Messages
11,501
Reaction score
2,408
Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Got OP13 already, why you still buy OP12?
 

tkte_85

Supremacy Member
Joined
Feb 26, 2001
Messages
5,598
Reaction score
1,285
Hi, I just bought a OnePlus 12 from Hazel Technology. Not sure why but I could not connect to mobile network (it seems like the handphone could not detect the operator). I have tried both SingTel and Starhub sim cards but it is still the same. May I know if there is any solutions to my problem? Many thanks for your help in advance.
Is there a message when u insert in the sim card or start the phone. Like others have said, it sounds like a region lock
 

darrylhew

Junior Member
Joined
Oct 28, 2009
Messages
2
Reaction score
0
Hazeltech known for selling used/refurbished phones as reported by others. Sounds like region lock. Best is to check if they can resolve else better faster refund and get from others.
Thank you. May I know which are the reputable sellers on Shopee?
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top