Oppo Neo 5 whatsapp problem

[hlw8888]

I just bought a Oppo Neo 5 for my dad @ Oppo Suntec store. I got this problem with whatsapp on this phone - that's whenever the phone is in sleep mode (screen goes black), there are no whatsapp notifications; only when you unlock the phone, the notifications can be heard and seen on the notification bar.

Anyone can help me on this? Thks.

 

[ecneret_eel]

had this problem on my mi3, are you able to "lock" the WhatsApp app so that is never ever shuts down? I did that for mi3 and it was better

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[hlw8888]

had this problem on my mi3, are you able to "lock" the WhatsApp app so that is never ever shuts down? I did that for mi3 and it was better

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i juz tried. still the same...

 

[ecneret_eel]

sorry bro, that's the only way I tried previously

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[hlw8888]

sorry bro, that's the only way I tried previously

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it's alright. thks anyway.

 

[invisible.hippo]

how to lock, im facing the same issue. mostly likely is rom issue. try flashing other rom

 

[hlw8888]

how to lock, im facing the same issue. mostly likely is rom issue. try flashing other rom

that phone is for my dad, so won't want to try flashing other rom since everything else is ok.

right now, the work around way is to enable the whatsapp popup notification loh.

 

[invisible.hippo]

no use,i try liao. other way is connect your phone to charger, then it will receive instantly for the message. if not dont enable lock screen

 

[hengheng220]

Hmmm bro maybe because your dad on power saving mode which causes it to off all data connections when the device is in sleep mode.My HTC previously had the same problem too

 

[hlw8888]

Hmmm bro maybe because your dad on power saving mode which causes it to off all data connections when the device is in sleep mode.My HTC previously had the same problem too

i ask oppo, they too ask me to switch off data saving mode, but it wasn't on in the 1st place. however whatsapp is identified as a trust app under data saving mode, so i also untick it as a trust app.

it works for 1 time, but subsequently the problem persist again.