PC Auto restart

[letsgososhi]

PC Auto restart occasionally

Hi experts,

I have this workstation dell T1700. It sometimes all of a sudden auto restart.

May I know what a the steps / procedure to trouble / diagnostic and pin point the fault to rectify it.



Thank you very much

 

[jtjt00]

Try replacing the following if you have spares:
1. Power Supply Unit
2. Graphics Card
3. Clean memory edges, swap if no go

 

[letsgososhi]

Try replacing the following if you have spares:
1. Power Supply Unit
2. Graphics Card
3. Clean memory edges, swap if no go

Hmm will there be any possibility that software could cause this issue?

 

[jtjt00]

Hmm will there be any possibility that software could cause this issue?

.
Reformat and clean install if you suspect software.

 

[Jamesky]

Check temps.. reseat hsf if temps cause it. Buy a good thermal paste.

 

[ZrE0_Cha0s]

Hmm will there be any possibility that software could cause this issue?

software most the time will have blue screen. hardware is quite instant.

 

[tidess]

many things can cause auto restart...

 

[letsgososhi]

software most the time will have blue screen. hardware is quite instant.

i was not told that there is not bsod

Check temps.. reseat hsf if temps cause it. Buy a good thermal paste.

done a Enhanced Pre-boot System Assessment dunno does it consist of temp check

but thru out the test the temperature very stable

.
Reformat and clean install if you suspect software.

so far i am not instructed to help reformat

 

[letsgososhi]

i have 1 addition question but its other pc ,
i have a dell that when start up the system unable to connect internet must manually go to device manager to install the driver than can access to the internet..

but if i restart no issue
but if i shut down and boot up again i have to repeat the process again to get back to the internet.

i done all windows update , run some registry fix via ccleaner but no help.. could it be hardware issue ?


** reformat of pc has been done to the computer + activated at windows side**

 

[Nelia8686]

Basically when you restart your pc windows will load all the drivers again so that's why the network driver is working. When you shut down the pc and then switch it on again the next time it will load a the previous session and will not load the drivers this is done because it will start up windows 10 faster. It is a windows 10 feature call the "fast start up feature".

Are you using the Wired Ethernet 82579 for your dell computer?
Can try these 2 solutions see if it can fix the problem.


SOLUTION 1

From the Win10 start menu choose > SETTINGS > Power & Sleep > Additional Power Settings> "Choose what the power buttons do" > "Change settings that are currently unavailable" > and then UNTICK the "Turn on Fast Start-up (recommended)" box

Basically what's been happening is on Fast start-up it tries to use the previous sessions 'ipconfig', Without the fast start-up, it resets the ipconfig and then loads the network driver from scratch - so it finds your adapter.

(Also... under SETTINGS>DEVICES>Device Manager>Network Adapters> intel..Gigabit Network Connection >(RightClick)Properties>Power Management> UNCLICK "Energy Efficient Ethernet", which will shut down your connection if you don't use it for a while!. )



SOLUTION 2

1. Create a file named NetRenew.bat and place the following commands into it:

@echo off

ipconfig /release

ipconfig /renew

2. Place a shortcut to this file into your Startup folder (i.e. C:\Users\<YourUserName>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup).

3. Test whether, with this change in place, the problem is alleviated. If it is, then you have a workaround.