PC Cannot Detect Mouse and Keyboard

[MrBoxySquare]

Hi guys,

Am using intel i6400 and msi bazooka B150M

My pc cannot detect my mouse and keyboard even before windows start up. (at bios). Only sometimes when it detects in windows, it gets very laggy till an unusable stage.

My pc is able to load into windows and windows will prompt that the usb device has malfunctioned.

Initially thought it was windows os problem but after reformatting, it is still the same.

Took out my hard disk and it goes into bios but sighted that the keyboard is still not working.

Have tested my keyboard and mouse in another pc and it is working fine.

I highly suspect it is my motherboard's problem. Any idea which part went wrong guys?

Appreciate the assistance. Thanks!

 

[Encrypted11]

When I was on a B150M Bazooka, incidentally didn't mount the Intel heat sink properly on early use. End result was CPU easily shoot past 90C and CPU throttling to like 0.5GHz or a similar figure.

Mouse was jumping too. After the heat sink had proper contact issue was completely resolved.

 

[xtractor]

since u already test on the other machine and works fine......definitely the problem come from the mobo.Just RMA ur mobo if still under warranty

 

[yusoffb01]

try safe mode. if it works then driver problem

If safe mode doesnt work then motherboard problem

 

[orbvius]

Windows 7? Go and remake bootable image with the usb drivers and reinstall the os.

 

[orbvius]

If you are using Windows 7 and want to recreate your image
https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

Otherwise
You try to locate any USB2.0 ports and plug in your kb and mouse. Chances are, it might work.

If you can get it to work, use a live disk and dump the drivers on the PC from the live disk.

 

[MrBoxySquare]

Using windows8.1, tried plugging in through usb2.0 ports too. Doesn't work. Guess I'll send my mobo for a rma

 

[Krabs.]

my motherboard also have similar problem , twice in 2 months , cannot detect kb and mouse ... need to press power button to reboot

I assume is minor bug with the usb2.0 and the driver patches